8 Customer Service jobs

The City of Sunnyvale is actively seeking a Civilian Fire Marshal to manage the Fire Prevention Unit of the Department of Public Safety about the investigation of fires, fire prevention, code compliance, inspections, hazardous materials, the Certified Unified Program Agency (CUPA), and the review of proposed construction for compliance with codes and regulations. This person serves as the Department's highest level technical expert on hazardous materials, fire prevention and related regulations. The ideal candidate will have a passion for excellence, a commitment to serving the community and have outstanding interpersonal and technical skills. Other skills the City is looking for include strong leadership; ability to establish and maintain effective work relationships; and the ability to collaborate with a wide variety of stakeholders. All of this, plus a generous benefits package and a competitive salary make the City of Sunnyvale a great place to work. A complete application consists of a City application and responses to the supplemental questionnaire. The final filing date is January 6, 2020 at 5:00 pm . For complete information regarding this opportunity, please visit: Sunnyvale.ca.gov.   Salary: $160,169.00 - $193,145.00     When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.    

Love working with seniors and organizing?  Looking for a part time job with a flexible schedule? We are looking for caring people who want to join our awesome team to help individuals and families who need help with downsizing and relocation. You will work with clients to organize and downsize, pack/unpack and set-up their new home, help with Estate Sales and Home Clear Outs.  (We are not furniture movers.) We have a training program to make you a downsizing diva! ESSENTIAL DUTIES AND RESPONSIBILITIES Work one on one with clients Develop an individualized move plan Demonstrate an empathetic, compassionate and caring approach Pack/Unpack, set up home Manage dispersal of items not going with client Keep client information current in our database QUALIFICATIONS & SKILLS Positive "can-do" attitude Detail oriented Ability to take initiative, complete tasks and solve problems with minimal supervision Enjoy physical work and able to lift 30 lbs Must have a car Proficient in English Can pass criminal background check Experience helpful HOURS The hours for this job are part time and flexible. You will pick your own schedule. We do ask for availability of at least 3 days per week. We work between 9 am and 4 pm weekdays, no weekends. Hours are dependent on client load, which changes from week to week and hours are not guaranteed. Due to the part time nature of this job benefits are not provided. ABOUT MANAGING MOVES & MORE Since 2009 we have helped over 2,000 clients with their transitions and relocations,.  We specialize in the Senior Marketplace but work with anyone who needs help with their move. We are Fully Accredited and belong to the National Association of Senior Move Managers.  Our work is typically in the Santa Clara and San Mateo Counties, but may be in other counties from time to time. We have a fun team who enjoys working together, and they find great satisfaction in helping people who could have not made the move without us.  TO APPLY Email a PDF of your resume and/or a letter summarizing your experience and why you are interested in the job. For more information on our company and industry visit: www.managingmoves.com www.nasmm.org We look forward to hearing from you!     When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.    

Kee Wah Bakery is currently looking for talented individuals with supervisory experience who is passionate to further their career in management. The successful candidate will be able to enhance customer satisfaction, meet sales and profitability goals and manage staff effectively. Flexible Part-Time or Full-Time Shifts between the hours of 8am and 9pm. Requirements At least one year of work experience in restaurant/café/retail store supervision or management Strong written and verbal communication skills Ability to multi-task, organize, and prioritize with efficiency A personable, friendly and outgoing personality -- must enjoy interacting with and servicing customers Sincerity, honesty and candidness with team members and customers alike Basic computer skills and knowledge of Microsoft Office (Outlook, Word, Excel) Excellent work ethic and teamwork concepts Ability to lead, motivate, and manage employees Good attendance and available to work on weekends and holidays   Responsibilities include but not limited to Ensure customer satisfaction by training employees in both customer service and product knowledge Provide excellent customer experience for all our customers including resolving problems or complaints in a timely manner Maintain food service and production levels -- ensure that food is prepared and served in the appropriate quantity and with the utmost quality Ensure operations are in accordance with kitchen sanitation and safety standards Accurately and quickly operate cash register/POS system. Record data accurately (voids, refunds tech problems, etc.) Start-up and shut-down of store equipment and processes (during opening/closing shifts) Assist with inventory responsibilities Assign duties, responsibilities and stations to employees in accordance with work requirements Manage and motivate employees through constant communication We are looking for individuals who are Honest and dependable Enjoy learning with an open mind, passionate and creative Friendly and enjoy working with others and seek to enhance team morale Positive attitude and be able to stay calm under pressure We offer Great pay with bonus Free food during your shift and employee discount  No-cost premium health benefits for full time employees Friendly, fair and supportive work environment   When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.  

The Santa Clara County Registrar of Voters Office is looking for Vote Center Leads  to work in our 110+ Vote Centers throughout the County for the March 3, 2020 Presidential Primary Election. Positions start in mid-November 2019 and early January 2020.   VOTE CENTER LEAD (Election Worker I) SALARY RANGE: $20.52 to $24.69 per hour APPLY FOR ELECTION WORKER I POSITION: DISTINGUISHING CHARACTERISTICS Individuals hired into this class are extra help employees and perform assigned tasks on an as-needed basis prior to, during and immediately following an election. The Vote Center Lead performs the most difficult and responsible types of duties, including conducting research and problem resolution which requires specialized knowledge. The Vote Center Lead is required to perform all duties and responsibilities of multiple functional areas within the Vote Center and provides technical and functional lead to assigned Vote Center Staff. EXAMPLE OF DUTIES Provide lead for other clerical staff, which may include assigning, scheduling, and prioritizing work and providing training to less experienced Perform the more complex and specialized administrative and clerical duties within assigned functional areas; compile data; summarize and maintain a variety of Verify the work of assigned employees for Assist with conduct of instruction QUALIFICATIONS Knowledge of: Principles of leadership and Office methods and equipment including computer systems and applicable software applications. Principles and practices of customer Basic mathematic Correct English usage, including spelling, grammar and Ability To: Work long hours and Lead, organize and review the work of assigned Make basic mathematic Perform more complex and specialized clerical duties in assigned area of responsibility, including maintenance of appropriate records and preparation of Respond to requests and inquiries from the general Sit and stand for extended periods of Maintain security and confidentiality of restricted Operate office equipment including computers and supporting software Understand and follow oral and written Communicate clearly and concisely, both orally and in Establish and maintain effective working relationships with those contacted in the course of work.   EXPERIENCE AND EDUCATION Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be: Experience: Some work or voluntary experience including public contact which provides for the required competency in the requisite knowledge and abilities. BILINGUAL ELECTION OFFICERS ENCOURAGED TO APPLY Are needed at all Vote Centers throughout the County Santa Clara County will offer language support and ballots at all Vote Centers in nine languages: Englis, Spanish, Vietnamese, Tagalog, Chinese (Mandarin/Cantonese), Hindi, Japanese, Korean, Khmer Other languages that may be needed at Vote Centers: Persian, Portuguese, Russian, Syriac,Thai, Gujarati, Punjabi, Tamil, Telugu        ABOUT THE VOTER’S CHOICE ACT   Starting next year with the March 3, 2020 Presidential Primary Election, the Santa Clara County Registrar of Voters will be implementing the Voter’s Choice Act , a new way of voting that will modernize voting and provide voters with greater flexibility and convenience. What’s changing? Every registered voter will receive a Vote By Mail ballot starting 29 days before Election Day Voters can now vote at any Vote Center in Santa Clara County 20% of Vote Centers will open for 11 days including Election Day and the other 80% of Vote Centers will be open for 4 days including Election Day throughout the County on Election Day Vote Centers will offer more space, additional services and new enhanced voting equipment When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.  

The Santa Clara County Registrar of Voters Office is looking for Vote Center Aides to work in our 110+ Vote Centers throughout the County for the March 3, 2020 Presidential Primary Election. Positions start in early January 2020.   VOTE CENTER AIDE (Election Aide) SALARY RANGE: $19.92 to $24.21 per hour APPLY FOR ELECTION AIDE POSITION:   DISTINGUISHING CHARACTERISTICS Individuals hired into this class are extra help employees and perform assigned tasks on an as-needed basis prior to, during and immediately following an election. The Vote Center Aide assists the Vote Center Leads, performing all customer service and technical duties and responsibilities of multiple functional areas within the Vote Center. Candidates should be adaptable, flexible and able to get along well with others.   EXAMPLE OF DUTIES Facilitate voting in a Vote Operate various types of voting Communicate effectively and deal tactfully with members of the public, under stressful conditions. Assist in the opening and closing procedures    QUALIFICATIONS Knowledge of: Principles and practices of customer Basic mathematic Correct English usage, including spelling, grammar and   Ability To: Work long hours and Respond to requests and inquiries from the general Sit and stand for extended periods of Maintain security and confidentiality of restricted Operate office equipment including computers and supporting software Understand and follow oral and written Communicate clearly and concisely, both orally and in Establish and maintain effective working relationships with those contacted in the course of work. Lift, carry and transfer materials and supplies; push and pull loaded hand Ability to travel to alternate locations in the course of   EXPERIENCE AND EDUCATION The required knowledge and abilities are attained through training and experience equivalent to completion of eighth (8th) grade education.   BILINGUAL ELECTION OFFICERS ENCOURAGED TO APPLY Are needed at all Vote Centers throughout the County Santa Clara County will offer language support and ballots at all Vote Centers in nine languages: English, Spanish, Vietnamese, Tagalog, Chinese (Mandarin/Cantonese), Hindi, Japanese, Korean and Khmer. Other languages that may be needed at Vote Centers: Persian, Portuguese, Russian, Syriac, Thai, Gujarati, Punjabi, Tamil, Telugu.       ABOUT THE VOTER’S CHOICE ACT Starting next year with the March 3, 2020 Presidential Primary Election, the Santa Clara County Registrar of Voters will be implementing the Voter’s Choice Act , a new way of voting that will modernize voting and provide voters with greater flexibility and convenience. What’s changing? Every registered voter will receive a Vote By Mail ballot starting 29 days before Election Day Voters can now vote at any Vote Center in Santa Clara County 20% of Vote Centers will open for 11 days including Election Day and the other 80% of Vote Centers will be open for 4 days including Election Day throughout the County on Election Day Vote Centers will offer more space, additional services and new enhanced voting equipment   When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.  

POSITION:                           Resident Coordinator        PROGRAM/LOCATION:     Cold Weather Shelter (CWSP)/ Mountain View , CA SHIFT:                                  Day, Swing, Grave, On-call SUPERVISOR:                     Shelter Site Manager STATUS:                               Non-exempt            Apply Online:  https://homefirstservices.bamboohr.com/jobs/view.php?id=64         PROGRAM SUMMARY: HomeFirst has operated the Cold Weather Shelter Program (CWSP) since 1987 to provide temporary shelter during the cold weather and rainy season to people who are homeless. Our focus is on providing a safe environment and the basic necessities of life.  Resident Coordinators are responsible for the care and supervision of the clients staying at the shelter.   DUTIES/RESPONSIBILITIES: Direct Client Service (90%) Responsible for the care, welfare, safety, and security of clients during their shelter stay Ensure fair procedures and practices, as well as safety within the facility Provide information and referrals to shelter guests Assist with daily set-up and break-down of the shelter, including setting up sleeping mats, tables and chairs, etc., and for any special events or activities as needed Welcome clients and volunteers to the facility Check clients into and out of the facility using the HMIS database Distribute clothing, linens, toiletries, and any other items supplied by the program Provide general site clean-up, reporting any maintenance or janitorial needs to the Shift Manager or Services Director in a timely manner Conduct bed, facility, and perimeter checks    Assist with monitoring meals and determining meal counts where appropriate Complete intake of homeless guests as required Handle all emergencies by contacting appropriate staff/agencies Report any incidents and complete incident report Participate in meeting the program’s service delivery goals and outcomes as outlined in the service management plan General (10%) Represent HomeFirst and the program appropriately to volunteers, donors, outside agencies and the general public Assist with office-related tasks as needed Attend meetings, workshops and trainings as requested Perform other duties as assigned by supervisor   QUALIFICATIONS:   Education and Experience High School Diploma or GED Experience working with the homeless population preferred Experience in customer service preferred Skills, Abilities, and Knowledge Ability to work with people of diverse social backgrounds Ability to take direction Strong written and oral communication skills High level of flexibility and ability to prioritize appropriately Ability to present oneself and the agency professionally to internal and external audiences Ability to work as a member of a team Ability to regularly lift up to 30 lbs. Characteristics Sensitivity to the needs of homeless individuals and families Observant of the environment and the people within it Desire to continually develop skills and increase knowledge Values being part of a coordinated team High level of professionalism with internal and external audiences Strong sense of accountability   ABOUT THE AGENCY: We serve more than 4,000 adults, veterans, families, and youth each year at seven locations, including the Boccardo Reception Center, which is the county’s largest homeless services center. In more than 35 years of experience, we’ve learned that everyone has the potential to get housed and stay housed. We are relentlessly focused on eliminating barriers to housing and stability for everyone we serve. Home First is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other status protected by law.   LOCAL APPLICANTS ONLY. When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.