4 Customer Service jobs

About this position: Job Title: Screening Specialist Division: Operations Location (City/State): San Jose, CA Employment Type: Temporary FLSA Status: Non-Exempt About us: Security Industry Specialists, Inc. (SIS) provides security solutions to some of the most recognized companies and brands in the world. We deliver services that consistently exceed those of our peers. We accomplish this through innovation, constant process improvement, and an uncompromising commitment to hiring, retaining, and rewarding the best talent available. General Statement of Job: The purpose of this position is to screen individuals entering a site based on predetermined criteria. The Screening Specialist ensures that the client, its associates, and facility personnel are provided with a safe and professional working environment. The Screening Specialist reports to the Supervisor. Essential Job Functions: Facilitate initial screening of individuals that enter a site, including determination if the individual may progress based on set thresholds Conduct temperature reading on individuals, either using a handheld touchless thermometer Monitor infrared camera views to identify individuals who meet or exceed set tolerance levels Maintain daily administrative documentation Provide escort services to the client’s visitors, contractors and vendors as required Investigate security related accidents/incidents Perform other related duties as required Minimum Qualifications and Requirements: High school diploma (or GED) State Security Guard Licensing Minimum 1-2 years of customer service experience, security and/or military experience preferred Must complete and maintain state Guard Certification as prescribed by presiding state law, as well as all client requested certifications; all documentation and fees are the responsibility of the employee unless otherwise noted Must be a dependable team player with business maturity and enthusiasm with the ability to deliver high level of customer service Have flexibility to work any shifts on any day of the week (Mon-Sun) and willingness to assist the team with overtime when needed What we can offer: $18/hr - $27/hr Health, Dental, Vision, and 401k for eligible employees Paid Time Off including Sick/Safe Time A dynamic and challenging work environment with opportunity for growth     When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.  Additional Information: SIS is an equal opportunity employer Private Patrol Operator #PPO 13936 Private Investigator #PI 28063

About this position: Job Title: Event Security Specialist Department: Special Operations Status: Non-Exempt Location (City/State): San Jose, California Employment Type: Temporary to Permanent About us: Security Industry Specialists (SIS) provides security solutions to some of the most recognized companies and brands in the world. We deliver services that consistently exceed those of our peers. We accomplish this through innovation, constant process improvement, and through an uncompromising commitment to hiring, retaining and rewarding the best talent available. The purpose of this position is to patrol an assigned zone by foot or mobile vehicle, enforce client policy and regulations, and investigate all facility related incidents. Ensure that the client, its associates, and facility personnel are provided with a safe and professional working environment. The Security Specialist reports to the Security Supervisor. Make a difference every day and join our team at Security Industry Specialists. You matter here. To excel at this role, you will: Provide a safe and professional work environment for client's employees and guests Provide escort, patrol on foot, or secure your assigned post Investigate and report maintenance and safety conditions Insure proper identification for all members on site Act quickly as a responder to incidents Bring a positive attitude at every moment -- represent our brand, the client, and yourself in a professional manner What we offer: $20/hr Uniforms Stipend of $10 for parking Stipend of $15 for meals Advancement opportunities Minimum Qualifications and Requirements: High school diploma (or GED) Active California Guard Card or willing to obtain one if selected Minimum 1-2 years of customer service experience, security and/or military experience preferred Interpersonal skills and a professional attitude     When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.  Additional Information: SIS is an equal opportunity employer Private Patrol Operator #PPO 13936 Private Investigator #PI 28063

The purpose of this position is to patrol an assigned zone by foot or mobile vehicle, enforce client policy and regulations, and investigate all facility related indents. Ensure that the client, its associates, and facility personnel are provided with a safe and professional working environment. The Security Specialist reports to the Security Supervisor. Specific Duties and Responsibilities Essential Job Functions Provide excellent customer service to the client, its associates and facilities personnel Patrol assigned post on foot or mobile vehicle to maintain visibility and observe possible unusual activity Investigate and report maintenance and safety conditions which might endanger client, its associates or public safety, including fires, evacuations, hazardous situations, or other facility-related events; provide back up to client personnel as needed Ensure that daily administrative documentation is kept concise and complete at all times; maintain all daily assigned equipment in functional and presentable condition Respond to all requests for assistance relayed by Supervisor or client; complete various company or client assignments as required; submit reports to the superior officer Investigate security-related accidents/incidents, interview witnesses, complaints, and victims; responsible for gathering physical evidence and preserving it for future use; complete report and follow up with management as needed Responsible for ensuring that all employees, suppliers, and visitors on company property have a proper company-issued identification Ensure that the client, its associates, and facility personnel are provided with a safe and professional work environment Responsibilities include crowd control and assisting Police Department/Fire Department/EMS or other officials during these processes; maintain control at traffic accidents, assist victims, and investigate causes Additional Job Functions Perform other related duties as required Minimum Qualifications and Requirements: Valid California Guard Card Valid Drivers License Required Guard card Prior Military and POST grads are welcomed to apply Some Security experience (private/public sector) Supervisory experience is a plus Must be able and willing to work with minimal supervision Basic computer skills Professionalism in appearance, work ethic, and positive attitude are essential NOTE: Looking for availability of Monday through Friday, Swing, and Grave. Saturday and Sunday All Shifts. What we can offer: $19/hour Paid Time Off A dynamic and challenging work environment     When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.  Security Industry Specialists, Inc. Private Patrol Operator #PPO 13936 Private Investigator #PI 28063

Head Clerk About the Position: The primary function of the Head Clerk position is to maintain total store conditions when in charge of the store to include the direction of all employees in all departments, and ensure customer service is at optimal levels. Assist in merchandising and care of the Center Store departments Requirements:  Must be at least 18 years old. Ability to lift 40 pounds. Continuous walking, standing, reaching, and bending. Ability to read, write, and speak English proficiently. Ability to provide excellent customer service. Strong team player with a willingness and desire to learn, work hard, and have fun with it! Availability to work a variety of shifts, including evenings, weekends, and holidays.   When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.