14 Customer Service jobs

Serving more than 6,000 adults, families, and youth, HomeFirst offers a full spectrum of services to homeless and at-risk households in our community. Services include housing navigation, placement, and stabilization, along with temporary housing programs that include emergency shelters, interim housing sites, and transitional housing programs. HomeFirst also provides homelessness prevention through various programs and strategies. HomeFirst’s Training Coordinator will further the agency’s mission of ending homelessness by supporting our training department. Under the direction and guidance of the Talent Development Manager, the Training Coordinator facilitates a series of detailed, engaging, and effective training for staff, with the intention of equipping them with the knowledge and tools needed to best serve our county’s homeless residents and those at risk of homelessness.   Responsibilities: The Training Coordinator plays an integral...

Position:                                  Street-Based Services Director Location:                                 San Jose/Santa Clara County Employment Type:                   Regular Full Time, Exempt Compensation:                         100k   Program Summary: This Street-Based Services Director oversees the program within HomeFirst’s Emergency Housing Division. This Division encompasses all programs serving individuals...

POSITION:                                 Shift Supervisor PROGRAM/LOCATION:          Emergency Interim Housing (EIH) San Jose, CA SHIFT:                                            Day, Swing, Grave SUPERVISOR:                             BHC Program Manager STATUS:                                        Full-time/Part-time, Non-exempt   PROGRAM SUMMARY: The Emergency Interim Housing (EIH) program is intended to provide Emergency Interim Housing opportunities to...

Position:                                  Shelter Manager Location:                                 Boccardo Reception Center (BRC) Employment Type:                   Regular Full Time, Exempt   Program Summary: HomeFirst's Boccardo Reception Center (BRC) shelter facility is located at 2011 Little Orchard Street, San Jose, CA. The BRC is the largest adult (18+) homeless shelter and service facility in Santa Clara County with a capacity of up to 250 homeless individuals. The BRC is a multi-service facility that offers numerous programs and services,...

PROGRAM SUMMARY: The Emergency Interim Housing (EIH) program is intended to provide Emergency Interim Housing opportunities to unhoused single adults. The EIH is designed with a focus on safety and client-centered care through three phases of service delivery – Emergency Interim Housing, Transition Period, and Bridge Housing.   The EIH Bernal site is a single adult referral-based only program with no drop-in services provided. The EIH Bernal site will consist of 80 single adult sleeping units with private restrooms and showers, and a community space that will include access to a shared kitchen, computer lab, pet area, and vehicle parking. The EIH site will offer a variety of supportive services, community engagement, and direct contributions to help each participant achieve stable housing. Sites will be fully staffed and operate seven days per week, 24 hours per day with on-site security services.   The Resident Advocate is responsible for the...

POSITION: Outreach Specialist  PROGRAM/LOCATION: Outreach Program serving Santa Clara County   SUPERVISOR: Program Manager   Job Type: Non-Exempt  Job Status: Full Time      PROGRAM AND POSITION SUMMARY:  HomeFirst’s Outreach Team partners with Santa Clara County’s Office of Supportive Housing (OSH) to serve eligible homeless individuals and families through housing programs. The HomeFirst Outreach Team works diligently to locate, engage, and verify eligibility through a variety of evidence-based best practices. Outreach efforts are conducted year-round and include visiting outdoor encampments, shelters, community service providers, and highly frequented areas by the unhoused population. Additionally, the team will be responsible for completing required documentation to...

WE ARE A 24 HR 7 DAY OPERATION. WE ARE OPEN ON ALL HOLIDAYS. APPLICANTS MUST BE ABLE TO WORK BETWEEN THE HOURS OF 6 AM TO 7 PM INCLUDING ALL MAJOR HOLIDAYS.      POSITION:                         Delivery Driver Class C  Driver PROGRAM/LOCATION:  Boccardo Reception Center (BRC) All Programs                                             San Jose; Gilroy, Sunnyvale, Santa Clara/Palo Alto Milpitas Mountain View, etc. SUPERVISOR:                    Fleet Coordinator STATUS:                              Full Time (32-40 hrs./week)   PROGRAMS SUMMARY: The Boccardo Reception Center (BRC) is...

Evolution Hospitality welcomed two brand new hotels in Sunnyvale, California in early 2022 TETRA Hotel, Autograph Collection and AC Hotel by Marriott Sunnyvale Moffett Park.   We are the counterpoint to the status quo. TETRA Hotel, joins Autograph Collection by Marriott as the newest luxury, boutique hotel in Silicon Valley. This stunning hotel campus has a combined 350 guest rooms and suites, 2,000 sq ft of indoor meeting space, and unique outdoor gathering spaces to offer an experience exactly like nothing else.    AC Hotels by Marriott celebrates the beauty of classic modern design with its European soul and Spanish roots. Born from the entrepreneurial spirit of renowned hotelier Antonio Catalan. The brand offers concept-driven, turn-key customization of guest room and public space design. With flexible open spaces, purposeful design, signature moments and no unwanted extras, guests maximize their stay with style and intention.  ...

The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. Responsibilities QUALIFICATIONS:   At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems company approved spreadsheets and word processing. Must be...

Coast Personnel Services is seeking to hire a Scheduling Coordinator for a well-established client in Santa Clara, CA. This position is Monday -Friday 8am to 4:30pm  Overview/Position Summary:  Coordinates all Delivery Ticket(s), paperwork, and Scheduled Details. Liaison between Sales, Sales Support, Project Management and Warehouse Team(s) for updates and critical details on projects to ensure accuracy of information.   Responsibilities: Check internal system, Hedberg Scheduler, for upcoming projects 1-3days in advance Review budgets and scope of work on all projects to ensure manpower is allocated efficiently Confirm receipt date on all orders and product status Assists as a liaison between Sales and Project Management and the Warehouse to ensure accuracy of scheduled orders for Will Calls or Deliveries by Operation Field Team(s). Complete job packets for Lead Installer, Delivery Drivers and Service Technicians that consists of:...

RECREATION STAFF CASUAL RECREATION ASSISTANTS & SPORTS OFFICALS                                                         5 - 25 HOURS/WEEK (Flexible)                                                      Note: Casual non-benefited employees are limited to working no more than twenty-five (25) hours per week and no more than 900 hours in a fiscal year (July 1-June 30).      Recreation Services Division has multiple program support staff openings across many recreation programs and activities. We serve youth, adults and older adults and have opportunities for flexible working hours (i.e., morning, after school, evenings, lunch time, weekends, etc.). Individuals may choose to...

Health Advocates  is seeking an  Eligibility Worker-Floater  for our satellite office located in  Milpitas, CA . WE OFFER PAID TRAINING!!! Job Summary Eligibility Workers help qualify patients/claimants for governmental benefits (Medi-Cal, VOC, SSI/SSDI, TPL, etc.) within established guidelines. Responsibilities include telephone or bedside screening, completing and submitting applications to appropriate county offices, follow-up with patient/family and county workers for successful completion of cases, and updating information in hospital computer database. Additional responsibilities may include participating in weekly hospital meeting providing case updates, and perform miscellaneous related duties, as needed. Qualifications Must be able to travel often to client hospital sites located in the Bay and surrounding areas (San Jose, East Bay, Marin) Must have a valid California driver’s license and a clean DMV record...

Health Advocates  is seeking an  Eligibility   Worker  for a client hospital site in  San Francisco, CA .                                                               WE OFFER PAID TRAINING!!!   Job Summary Eligibility Workers help qualify patients/claimants for governmental benefits (Medi-Cal, VOC, SSI/SSDI, TPL, etc.) within established guidelines. Responsibilities include telephone or bedside screening, completing applications and submitting them to appropriate county offices, follow-up with patient/family and county workers for successful completion of cases, and updating information in hospital computer database. Additional responsibilities may include participating in weekly hospital meetings and providing case updates, and perform other duties as assigned.   Qualifications...

Looking for an authentic experience? Hotel Citrine, Tribute Portfolio & AC Palo Alto is looking for Front Desk Agents who are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy. QUALIFICATIONS: High School diploma or equivalent required; College course work in related field helpful.  Experience in a hotel or a related field preferred.  Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.  Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and...