Do you have at least 2 years of Collections experience at a financial institution?
Are you skilled at providing outstanding member experiences?
Would you like to work at a multi-faceted, dynamic organization that thrives on teamwork and collaboration?
If so, we’d love to talk with you about San Mateo Credit Union’s Financial Assistance Specialist Position!
Located in the heart of the Bay Area, San Mateo Credit Union is a community-centric and growth-orientated organization that is one of the most unique and special providers of financial products, services and education in the area. We recently surpassed $1 billion in assets and our future is bright with promise!
POSITION SUMMARY:
Responsible for the delinquent loans and loans worked in-house assigned to our vendor to assure quality and timeliness of collection work. Responsible for recommending final resolution of these accounts.
POSITION RESPONSIBILITIES:
Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
Initiates telephone contact on all 61 days +. Monitors all past due loans in these aging categories to assure receipt of payment;
Follows-up on a daily basis on any promises that were not kept. Makes the necessary telephone contact as required;
Maintains complete documentation of collection activity on our system and flags delinquent accounts as required;
Responsible for recovery of all (RDI) and repossession referrals;
Recommends repossessions for final review and approval;
Makes appearances in Small Claim Court as required;
Responsible for closing Visa line of credit based on member’s payment record;
Monitors and recommends closing ATM cards to assist in collection activity;
Reconcile member disputes i.e. misapplied payments, reversal of finance charges and late fees when it is deemed necessary;
Recommends workout loans and extension agreements for final review and approval;;
Initiates skip tracing techniques to locate member for recovery of security and legal action;
Proficient in handling a teller drawer to process department requests and daily spreadsheets;
Monitor the Risk Report to close available lines of credit as required (identify homeowners to cross-sell and gain new business);
Responsible for collection related bills and collection agency communication;
Responsible for repossession and bankruptcy follow-up;
Performs other duties as assigned.
Provides service that aligns with SMCU’s Culture2 philosophy: We improve people’s lives, we solve problems when others won’t and what’s best for you comes first for us.
WE OFFER FANTASTIC BENEFITS!
SMCU reflects the value placed on employees by providing the following impressive benefits in addition to competitive salary:
Medical, Dental, Vision, Life, and Long-Term Disability Insurances!
401(k) including generous matching contributions!
Semi-annual bonuses for meeting key financial and operational goals!
Discounts on financial products and services, including loans !
Paid time off, tuition reimbursement, and much more!
Qualifications
1-2 years or more experience collecting on a wide variety of consumer loan products (financial institution a plus)
Repossession experience preferred
Has a very good “working knowledge” of the Fair Debt Collection Act and other state laws as required.
Must be able to understand and execute instructions accurately and efficiently;
The ability to manage multiple tasks and meet established goals;
Must demonstrate flexibility, tactfulness and persistence in the daily follow-up of loan repayment;
Excellent telephonic and organizational skills;
Able to handle a high volume of work;
Neat and professional appearance.
Apply Now for Consideration!
San Mateo Credit Union is an Equal Opportunity Employer
When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.
Apr 23, 2019
Full time
Do you have at least 2 years of Collections experience at a financial institution?
Are you skilled at providing outstanding member experiences?
Would you like to work at a multi-faceted, dynamic organization that thrives on teamwork and collaboration?
If so, we’d love to talk with you about San Mateo Credit Union’s Financial Assistance Specialist Position!
Located in the heart of the Bay Area, San Mateo Credit Union is a community-centric and growth-orientated organization that is one of the most unique and special providers of financial products, services and education in the area. We recently surpassed $1 billion in assets and our future is bright with promise!
POSITION SUMMARY:
Responsible for the delinquent loans and loans worked in-house assigned to our vendor to assure quality and timeliness of collection work. Responsible for recommending final resolution of these accounts.
POSITION RESPONSIBILITIES:
Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
Initiates telephone contact on all 61 days +. Monitors all past due loans in these aging categories to assure receipt of payment;
Follows-up on a daily basis on any promises that were not kept. Makes the necessary telephone contact as required;
Maintains complete documentation of collection activity on our system and flags delinquent accounts as required;
Responsible for recovery of all (RDI) and repossession referrals;
Recommends repossessions for final review and approval;
Makes appearances in Small Claim Court as required;
Responsible for closing Visa line of credit based on member’s payment record;
Monitors and recommends closing ATM cards to assist in collection activity;
Reconcile member disputes i.e. misapplied payments, reversal of finance charges and late fees when it is deemed necessary;
Recommends workout loans and extension agreements for final review and approval;;
Initiates skip tracing techniques to locate member for recovery of security and legal action;
Proficient in handling a teller drawer to process department requests and daily spreadsheets;
Monitor the Risk Report to close available lines of credit as required (identify homeowners to cross-sell and gain new business);
Responsible for collection related bills and collection agency communication;
Responsible for repossession and bankruptcy follow-up;
Performs other duties as assigned.
Provides service that aligns with SMCU’s Culture2 philosophy: We improve people’s lives, we solve problems when others won’t and what’s best for you comes first for us.
WE OFFER FANTASTIC BENEFITS!
SMCU reflects the value placed on employees by providing the following impressive benefits in addition to competitive salary:
Medical, Dental, Vision, Life, and Long-Term Disability Insurances!
401(k) including generous matching contributions!
Semi-annual bonuses for meeting key financial and operational goals!
Discounts on financial products and services, including loans !
Paid time off, tuition reimbursement, and much more!
Qualifications
1-2 years or more experience collecting on a wide variety of consumer loan products (financial institution a plus)
Repossession experience preferred
Has a very good “working knowledge” of the Fair Debt Collection Act and other state laws as required.
Must be able to understand and execute instructions accurately and efficiently;
The ability to manage multiple tasks and meet established goals;
Must demonstrate flexibility, tactfulness and persistence in the daily follow-up of loan repayment;
Excellent telephonic and organizational skills;
Able to handle a high volume of work;
Neat and professional appearance.
Apply Now for Consideration!
San Mateo Credit Union is an Equal Opportunity Employer
When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.
About this position: Job Title: Event Security Specialist Department: Special Operations Status: Non-Exempt Location (City/State): San Jose, California Employment Type: Temporary to Permanent About us: Security Industry Specialists (SIS) provides security solutions to some of the most recognized companies and brands in the world. We deliver services that consistently exceed those of our peers. We accomplish this through innovation, constant process improvement, and through an uncompromising commitment to hiring, retaining and rewarding the best talent available.The purpose of this position is to patrol an assigned zone by foot or mobile vehicle, enforce client policy and regulations, and investigate all facility related indents. Ensure that the client, its associates, and facility personnel are provided with a safe and professional working environment. The Security Specialist reports to the Security Supervisor. Make a difference every day and join our team at Security Industry Specialists. You matter here. To excel at this role, you will: Provide a safe and professional work environment for client's employees and guests Provide escort, patrol on foot, or secure your assigned post Investigate and report maintenance and safety conditions Insure proper identification for all members on site Act quickly as a responder to incidents Bring a positive attitude at every moment -- represent our brand, the client, and yourself in a professional manner What we offer: $20/hr Uniforms Free food and parking Advancement opportunities Minimum Qualifications and Requirements: High school diploma (or GED) Active California Guard Card or willing to obtain one if selected Minimum 1-2 years of customer service experience, security and/or military experience preferred Interpersonal skills and a professional attitude Additional Information: SIS is an equal opportunity employer Private Patrol Operator #PPO 13936 Private Investigator #PI 28063
When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.
Apr 19, 2019
Part time
About this position: Job Title: Event Security Specialist Department: Special Operations Status: Non-Exempt Location (City/State): San Jose, California Employment Type: Temporary to Permanent About us: Security Industry Specialists (SIS) provides security solutions to some of the most recognized companies and brands in the world. We deliver services that consistently exceed those of our peers. We accomplish this through innovation, constant process improvement, and through an uncompromising commitment to hiring, retaining and rewarding the best talent available.The purpose of this position is to patrol an assigned zone by foot or mobile vehicle, enforce client policy and regulations, and investigate all facility related indents. Ensure that the client, its associates, and facility personnel are provided with a safe and professional working environment. The Security Specialist reports to the Security Supervisor. Make a difference every day and join our team at Security Industry Specialists. You matter here. To excel at this role, you will: Provide a safe and professional work environment for client's employees and guests Provide escort, patrol on foot, or secure your assigned post Investigate and report maintenance and safety conditions Insure proper identification for all members on site Act quickly as a responder to incidents Bring a positive attitude at every moment -- represent our brand, the client, and yourself in a professional manner What we offer: $20/hr Uniforms Free food and parking Advancement opportunities Minimum Qualifications and Requirements: High school diploma (or GED) Active California Guard Card or willing to obtain one if selected Minimum 1-2 years of customer service experience, security and/or military experience preferred Interpersonal skills and a professional attitude Additional Information: SIS is an equal opportunity employer Private Patrol Operator #PPO 13936 Private Investigator #PI 28063
When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.
Security Industry Specialists (SIS) provides security solutions to some of the most recognized companies and brands in the world. We deliver services that consistently exceed those of our peers. We accomplish this through innovation, constant process improvement, and through an uncompromising commitment to hiring, retaining and rewarding the best talent available The purpose of this position is to patrol an assigned zone by foot or mobile vehicle, enforce client policy and regulations, and investigate all facility related indents. Ensure that the client, its associates, and facility personnel are provided with a safe and professional working environment. The Security Specialist reports to the Security Supervisor. Specific Duties and Responsibilities Essential Job Functions
Provide excellent customer service to the client, its associates and facilities personnel
Patrol assigned post on foot or mobile vehicle to maintain visibility and observe possible unusual activity
Investigate and report maintenance and safety conditions which might endanger client, its associates or public safety, including fires, evacuations, hazardous situations, or other facility related events; provide back up to client personnel as needed
Ensure that daily administrative documentation is kept concise and complete at all times; maintain all daily assigned equipment in functional and presentable condition
Respond to all requests for assistance relayed by Supervisor or client; complete various company or client assignments as required; submit reports to superior officer
Investigate security related accidents/incidents, interview witnesses, complaints, and victims; responsible for gathering physical evidence and preserving it for future use; complete report and follow up with management as needed
Responsible for ensuring that all employees, suppliers, and visitors on company property have proper company issued identification
Ensure that the client, its associates, and facility personnel are provided with a safe and professional work environment
Responsibilities include crowd control and assisting Police Department/Fire Department/EMS or other officials during these processes; maintain control at traffic accidents, assist victims, and investigate causes
Additional Job Functions
Perform other related duties as required
Minimum Qualifications and Requirements:
Valid California Guard Card
Valid Drivers License Required
Guard card Prior Military and POST grads are welcomed to apply
Some Security experience (private/public sector)
Supervisory experience is a plus
Must be able and willing to work with minimal supervision
Basic computer skills
Professionalism in appearance, work ethic, and positive attitude are essential
NOTE: MUST BE AVAILABLE ONE SATURDAY A MONTH What we can offer:
$19/hour
Paid Time Off
A dynamic and challenging work environment
Guard Card Reimbursement After 90 Days
Swing Shift and Grave Shift Bonus
Security Industry Specialists, Inc. Private Patrol Operator #PPO 13936 Private Investigator #PI 28063
When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.
Apr 19, 2019
Part time
Security Industry Specialists (SIS) provides security solutions to some of the most recognized companies and brands in the world. We deliver services that consistently exceed those of our peers. We accomplish this through innovation, constant process improvement, and through an uncompromising commitment to hiring, retaining and rewarding the best talent available The purpose of this position is to patrol an assigned zone by foot or mobile vehicle, enforce client policy and regulations, and investigate all facility related indents. Ensure that the client, its associates, and facility personnel are provided with a safe and professional working environment. The Security Specialist reports to the Security Supervisor. Specific Duties and Responsibilities Essential Job Functions
Provide excellent customer service to the client, its associates and facilities personnel
Patrol assigned post on foot or mobile vehicle to maintain visibility and observe possible unusual activity
Investigate and report maintenance and safety conditions which might endanger client, its associates or public safety, including fires, evacuations, hazardous situations, or other facility related events; provide back up to client personnel as needed
Ensure that daily administrative documentation is kept concise and complete at all times; maintain all daily assigned equipment in functional and presentable condition
Respond to all requests for assistance relayed by Supervisor or client; complete various company or client assignments as required; submit reports to superior officer
Investigate security related accidents/incidents, interview witnesses, complaints, and victims; responsible for gathering physical evidence and preserving it for future use; complete report and follow up with management as needed
Responsible for ensuring that all employees, suppliers, and visitors on company property have proper company issued identification
Ensure that the client, its associates, and facility personnel are provided with a safe and professional work environment
Responsibilities include crowd control and assisting Police Department/Fire Department/EMS or other officials during these processes; maintain control at traffic accidents, assist victims, and investigate causes
Additional Job Functions
Perform other related duties as required
Minimum Qualifications and Requirements:
Valid California Guard Card
Valid Drivers License Required
Guard card Prior Military and POST grads are welcomed to apply
Some Security experience (private/public sector)
Supervisory experience is a plus
Must be able and willing to work with minimal supervision
Basic computer skills
Professionalism in appearance, work ethic, and positive attitude are essential
NOTE: MUST BE AVAILABLE ONE SATURDAY A MONTH What we can offer:
$19/hour
Paid Time Off
A dynamic and challenging work environment
Guard Card Reimbursement After 90 Days
Swing Shift and Grave Shift Bonus
Security Industry Specialists, Inc. Private Patrol Operator #PPO 13936 Private Investigator #PI 28063
When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.
Security Specialist - Excellent Advancement Opportunities Do you believe in providing the highest possible level of security and protection? Do you believe that “good enough” is never good enough? Are you ready to rethink security and how it’s provided? Are you up for the challenge? If you answered yes to all of these questions, you might make a great addition to the family at Security Industry Specialists, Inc. At Security Industry Specialists, we provide innovative security solutions and services for people, their assets and facilities — anywhere, any time — in a comprehensive manner tailored to meet the individualized needs of each client. We’re committed to breaking the security stereotype, and delivering unparalleled service for every client. Our global presence and continued excellence makes us the leader in security. We are looking for Security Specialists to be deployed to a high-visibility client in the Bay Area. To excel at this role, you will: Provide a safe and professional work environment for client’s employees and guests Provide escort, patrol on foot, or secure your assigned post Act quickly as a responder to incidents Bring a positive attitude every day – represent our brand, the client, and yourself in a professional manner In addition to great pay, excellent benefits, and continuing education, we offer amazing growth opportunities. Specifically: Full-Time Security Specialist Day Shift $19/hr Swing Shift $20.43/hr Grave Shift $21.85/hr Overtime Available Health, Dental, Vision Benefits Reimbursement of Guard Card fees after 90 days of employment To apply, you should have: High school diploma (or GED) Minimum 1-2 years of customer service experience, security and/or military experience preferred Interpersonal skills and a professional attitude Uniform and grooming standards must be maintained while on duty Security Industry Specialists is an equal-opportunity employer. Private Patrol Operator #PPO 13936 Private Investigator #PI 28063
When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.
Apr 19, 2019
Full time
Security Specialist - Excellent Advancement Opportunities Do you believe in providing the highest possible level of security and protection? Do you believe that “good enough” is never good enough? Are you ready to rethink security and how it’s provided? Are you up for the challenge? If you answered yes to all of these questions, you might make a great addition to the family at Security Industry Specialists, Inc. At Security Industry Specialists, we provide innovative security solutions and services for people, their assets and facilities — anywhere, any time — in a comprehensive manner tailored to meet the individualized needs of each client. We’re committed to breaking the security stereotype, and delivering unparalleled service for every client. Our global presence and continued excellence makes us the leader in security. We are looking for Security Specialists to be deployed to a high-visibility client in the Bay Area. To excel at this role, you will: Provide a safe and professional work environment for client’s employees and guests Provide escort, patrol on foot, or secure your assigned post Act quickly as a responder to incidents Bring a positive attitude every day – represent our brand, the client, and yourself in a professional manner In addition to great pay, excellent benefits, and continuing education, we offer amazing growth opportunities. Specifically: Full-Time Security Specialist Day Shift $19/hr Swing Shift $20.43/hr Grave Shift $21.85/hr Overtime Available Health, Dental, Vision Benefits Reimbursement of Guard Card fees after 90 days of employment To apply, you should have: High school diploma (or GED) Minimum 1-2 years of customer service experience, security and/or military experience preferred Interpersonal skills and a professional attitude Uniform and grooming standards must be maintained while on duty Security Industry Specialists is an equal-opportunity employer. Private Patrol Operator #PPO 13936 Private Investigator #PI 28063
When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.
SmileDirectClub
75 E West Santa Clara Street, San Jose, CA 95113, USA
We’re SmileDirectClub , and we believe everyone deserves a smile they’ll love. We also believe that you deserve a job you’ll love. Good thing you found us, and we found you. At SmileDirectClub, we’re all about empowering transformation. We want people to become more confident in how they look, how they feel, and how they think. So we’re spreading smiles and positivity all over the country.
It’s no small task. That’s why we’re looking for energetic, passionate, and confident Dental Assistants who can help turn frowns into life-changing grins. Are you up for it?
How you make our customers SMILE…
Deliver “5-Star” experience for every customer
Be the face of SmileDirectClub, explain our product, and guide customers through timelines and expectations
Engage and form a genuine connection with our customers to keep them excited about their journey to a more confident smile
Use cutting edge technology to create a 3D scan of customer’s teeth for our Licensed Dental Professionals to review
Help our customers select the best payment plan for their budget
Provide our customers with complimentary whitening, and guide them through the “do’s and don’ts”
Work with your teammates to create a positive, high-energy atmosphere
Additional responsibilities as needed to set your SmileShop up for success
How we make you SMILE…
Competitive compensation starting from $18 per hour based upon dental assistant and sales/customer service experience
Potential bonus opportunity based on sales and conversion metrics
30+ hour work weeks
Health, Dental and Vision Insurance
401K Contribution with matching
3 weeks of Paid Time Off to all full-time team members
Aligner and Whitening Benefit
Collaborative work environment and positive culture
Opportunities to grow within a fast-paced, innovative company
It would really make us SMILE if you have…
Dental Assisting Certificate and/or 1+ year of hands on dental experience required
Experience taking impressions or using digital intraoral scanning equipment
Sales and Customer Service experience, preferably in a retail sales setting
Have confidence when presenting our product and accurately addressing a customer’s questions and concerns
Excited and passionate about transforming smiles and making an impact
Fun and positive personality while being professional and eager to succeed
Self-motivated and independent, but also open to learning
Proven success and ability to quickly adapt to new systems and software
Open-minded and optimistic as we continue grow and innovate
Remain curious, and always look for ways to improve your shop operationally and the customer’s experience
Want to learn more about our company and opportunities?
Check us out! https://smiledirectclub.com
When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.
Apr 16, 2019
We’re SmileDirectClub , and we believe everyone deserves a smile they’ll love. We also believe that you deserve a job you’ll love. Good thing you found us, and we found you. At SmileDirectClub, we’re all about empowering transformation. We want people to become more confident in how they look, how they feel, and how they think. So we’re spreading smiles and positivity all over the country.
It’s no small task. That’s why we’re looking for energetic, passionate, and confident Dental Assistants who can help turn frowns into life-changing grins. Are you up for it?
How you make our customers SMILE…
Deliver “5-Star” experience for every customer
Be the face of SmileDirectClub, explain our product, and guide customers through timelines and expectations
Engage and form a genuine connection with our customers to keep them excited about their journey to a more confident smile
Use cutting edge technology to create a 3D scan of customer’s teeth for our Licensed Dental Professionals to review
Help our customers select the best payment plan for their budget
Provide our customers with complimentary whitening, and guide them through the “do’s and don’ts”
Work with your teammates to create a positive, high-energy atmosphere
Additional responsibilities as needed to set your SmileShop up for success
How we make you SMILE…
Competitive compensation starting from $18 per hour based upon dental assistant and sales/customer service experience
Potential bonus opportunity based on sales and conversion metrics
30+ hour work weeks
Health, Dental and Vision Insurance
401K Contribution with matching
3 weeks of Paid Time Off to all full-time team members
Aligner and Whitening Benefit
Collaborative work environment and positive culture
Opportunities to grow within a fast-paced, innovative company
It would really make us SMILE if you have…
Dental Assisting Certificate and/or 1+ year of hands on dental experience required
Experience taking impressions or using digital intraoral scanning equipment
Sales and Customer Service experience, preferably in a retail sales setting
Have confidence when presenting our product and accurately addressing a customer’s questions and concerns
Excited and passionate about transforming smiles and making an impact
Fun and positive personality while being professional and eager to succeed
Self-motivated and independent, but also open to learning
Proven success and ability to quickly adapt to new systems and software
Open-minded and optimistic as we continue grow and innovate
Remain curious, and always look for ways to improve your shop operationally and the customer’s experience
Want to learn more about our company and opportunities?
Check us out! https://smiledirectclub.com
When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.
SmileDirectClub
2115 Broadway, Redwood City, CA 94063, USA
We’re SmileDirectClub , and we believe everyone deserves a smile they’ll love. We also believe that you deserve a job you’ll love. Good thing you found us, and we found you. At SmileDirectClub, we’re all about empowering transformation. We want people to become more confident in how they look, how they feel, and how they think. So we’re spreading smiles and positivity all over the country.
It’s no small task. That’s why we’re looking for energetic, passionate, and confident Dental Assistants who can help turn frowns into life-changing grins. Are you up for it?
How you make our customers SMILE…
Deliver “5-Star” experience for every customer
Be the face of SmileDirectClub, explain our product, and guide customers through timelines and expectations
Engage and form a genuine connection with our customers to keep them excited about their journey to a more confident smile
Use cutting edge technology to create a 3D scan of customer’s teeth for our Licensed Dental Professionals to review
Help our customers select the best payment plan for their budget
Provide our customers with complimentary whitening, and guide them through the “do’s and don’ts”
Work with your teammates to create a positive, high-energy atmosphere
Additional responsibilities as needed to set your SmileShop up for success
How we make you SMILE…
Competitive compensation starting from $18 per hour based upon dental assistant and sales/customer service experience
Potential bonus opportunity based on sales and conversion metrics
30+ hour work weeks
Health, Dental and Vision Insurance
401K Contribution with matching
3 weeks of Paid Time Off to all full-time team members
Aligner and Whitening Benefit
Collaborative work environment and positive culture
Opportunities to grow within a fast-paced, innovative company
It would really make us SMILE if you have…
Dental Assisting Certificate and/or 1+ year of hands on dental experience required
Experience taking impressions or using digital intraoral scanning equipment
Sales and Customer Service experience, preferably in a retail sales setting
Have confidence when presenting our product and accurately addressing a customer’s questions and concerns
Excited and passionate about transforming smiles and making an impact
Fun and positive personality while being professional and eager to succeed
Self-motivated and independent, but also open to learning
Proven success and ability to quickly adapt to new systems and software
Open-minded and optimistic as we continue grow and innovate
Remain curious, and always look for ways to improve your shop operationally and the customer’s experience
Want to learn more about our company and opportunities?
Check us out! https://smiledirectclub.com
When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.
Apr 16, 2019
We’re SmileDirectClub , and we believe everyone deserves a smile they’ll love. We also believe that you deserve a job you’ll love. Good thing you found us, and we found you. At SmileDirectClub, we’re all about empowering transformation. We want people to become more confident in how they look, how they feel, and how they think. So we’re spreading smiles and positivity all over the country.
It’s no small task. That’s why we’re looking for energetic, passionate, and confident Dental Assistants who can help turn frowns into life-changing grins. Are you up for it?
How you make our customers SMILE…
Deliver “5-Star” experience for every customer
Be the face of SmileDirectClub, explain our product, and guide customers through timelines and expectations
Engage and form a genuine connection with our customers to keep them excited about their journey to a more confident smile
Use cutting edge technology to create a 3D scan of customer’s teeth for our Licensed Dental Professionals to review
Help our customers select the best payment plan for their budget
Provide our customers with complimentary whitening, and guide them through the “do’s and don’ts”
Work with your teammates to create a positive, high-energy atmosphere
Additional responsibilities as needed to set your SmileShop up for success
How we make you SMILE…
Competitive compensation starting from $18 per hour based upon dental assistant and sales/customer service experience
Potential bonus opportunity based on sales and conversion metrics
30+ hour work weeks
Health, Dental and Vision Insurance
401K Contribution with matching
3 weeks of Paid Time Off to all full-time team members
Aligner and Whitening Benefit
Collaborative work environment and positive culture
Opportunities to grow within a fast-paced, innovative company
It would really make us SMILE if you have…
Dental Assisting Certificate and/or 1+ year of hands on dental experience required
Experience taking impressions or using digital intraoral scanning equipment
Sales and Customer Service experience, preferably in a retail sales setting
Have confidence when presenting our product and accurately addressing a customer’s questions and concerns
Excited and passionate about transforming smiles and making an impact
Fun and positive personality while being professional and eager to succeed
Self-motivated and independent, but also open to learning
Proven success and ability to quickly adapt to new systems and software
Open-minded and optimistic as we continue grow and innovate
Remain curious, and always look for ways to improve your shop operationally and the customer’s experience
Want to learn more about our company and opportunities?
Check us out! https://smiledirectclub.com
When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.
The City of Sunnyvale is recruiting for Permit Clerk I to perform a variety of responsible customer service, clerical and technical assistance duties in support of the City's One-Stop Permit Center in the City's Community Development Department. The Building Safety team works as one solution-driven, cohesive team, and encourages leadership from the ground up. Only the first 100 qualified and complete applications will be considered.
The City of Sunnyvale provides an excellent benefits package. A complete application consists of a City application and responses to the supplemental questionnaire. The position opens April 8, 2019 and final filing date is April 23, 2019 at 5:00 pm . For complete information regarding this current opportunity, please visit: Sunnyvale.ca.gov and click on JOBS.
Permit Clerk I Salary $53,544.19 – $77,359.98 Annually
When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.
Apr 11, 2019
Full time
The City of Sunnyvale is recruiting for Permit Clerk I to perform a variety of responsible customer service, clerical and technical assistance duties in support of the City's One-Stop Permit Center in the City's Community Development Department. The Building Safety team works as one solution-driven, cohesive team, and encourages leadership from the ground up. Only the first 100 qualified and complete applications will be considered.
The City of Sunnyvale provides an excellent benefits package. A complete application consists of a City application and responses to the supplemental questionnaire. The position opens April 8, 2019 and final filing date is April 23, 2019 at 5:00 pm . For complete information regarding this current opportunity, please visit: Sunnyvale.ca.gov and click on JOBS.
Permit Clerk I Salary $53,544.19 – $77,359.98 Annually
When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.
This exciting role encompasses sales, customer service and marketing skills. The primary responsibility of this position is to lease apartments through product demonstration and implementing marketing strategies. Other responsibilities include resident retention and customer satisfaction for the current residents and prospective residents. Administrative duties include completing lease paperwork, updating web advertising and inquiries, and completing leasing reports. Other responsibilities include thorough product knowledge of major competitors through site visits and telephone surveys.
Description
The leasing agent is the first point of contact and key to shaping the amazing experience residents and visitors enjoy at a community. They assist current residents, lead prospective tenants on tours through the property, and promote the Community.
Leasing consultants with Career Strategies earn hourly rates depending on experience, role and community.
Are you a positive person who loves interacting with every type of personality? We want to meet YOU!
Duties may include (but are not limited to):
Respond to internet leads, answer prospect calls, schedule appointments, conduct property tours and promote attractive community features
Greet visitors (residents, future residents and internal team members)
Prepare refreshments
Maintain thorough product knowledge of the property and that of major competition
Accurately prepare and have a thorough knowledge of all lease-related paperwork
Maintain prospect traffic and leasing data, and assist with other computer data entry as necessary
Deliver new resident gifts and move in packets
Inspect units for move-ins to ensure units are ready
Assist with planning and hosting of resident functions
Collect application fees, deposits and rent
Prepare and submit application materials for approval
Follow up with prospects after viewing homes or submitting applications
Prepare service requests
Prepare move-in / move-out notices, inspections or procedures
Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios and work to achieve and exceed budgeted occupancy percentages
Experience
Awesome candidates are dynamic & possess an ability to interact and connect with every personality. Extraordinary communication skills coupled with a confident approach are critical to this role. Some successful employees have backgrounds in real estate, banking, customer service, management, retail, restaurant, hospitality/hotel, reception, administrative and sales.
Required Skills
Ability to solve problems and work with minimal supervision
Sales skills
Excellent written and verbal communication skills
Ability to read, analyze and interpret all forms of information
Ability to accept and learn from constructive criticism
Must be well organized
Ability to prioritize tasks
Ability to multi-task
Must demonstrate tact and diplomacy
Basic to intermediate math skills
Office skills: customer service, typing, clerical, computer, telephone
About You:
A minimum of a high school education is required
Minimum 1 year customer service and/or sales experience
Professional appearance
Reliable means of transportation
Ability to be prompt and on time every day
Bi-Lingual skills, knowledge of tax credit, fair housing laws, safety issues and / or a working knowledge of property management software such as YARDI, MRI, ONESITE, POP CARD, ON-SITE or YIELDSTAR are a PLUS
About You:
Minimum Education: High School Diploma
Recent Leasing Experience (at apartment communities preferred): within the last 7 years
Availability: Flexible, with the ability to work weekends
Professional appearance
Ability to be prompt and on time everyday
EXTRA CREDIT: knowledge of fair housing laws, experience with property management software such as Yardi, MRI, Onesite, Pop Card, on-site or Yieldstar.
When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.
Apr 09, 2019
Temporary
This exciting role encompasses sales, customer service and marketing skills. The primary responsibility of this position is to lease apartments through product demonstration and implementing marketing strategies. Other responsibilities include resident retention and customer satisfaction for the current residents and prospective residents. Administrative duties include completing lease paperwork, updating web advertising and inquiries, and completing leasing reports. Other responsibilities include thorough product knowledge of major competitors through site visits and telephone surveys.
Description
The leasing agent is the first point of contact and key to shaping the amazing experience residents and visitors enjoy at a community. They assist current residents, lead prospective tenants on tours through the property, and promote the Community.
Leasing consultants with Career Strategies earn hourly rates depending on experience, role and community.
Are you a positive person who loves interacting with every type of personality? We want to meet YOU!
Duties may include (but are not limited to):
Respond to internet leads, answer prospect calls, schedule appointments, conduct property tours and promote attractive community features
Greet visitors (residents, future residents and internal team members)
Prepare refreshments
Maintain thorough product knowledge of the property and that of major competition
Accurately prepare and have a thorough knowledge of all lease-related paperwork
Maintain prospect traffic and leasing data, and assist with other computer data entry as necessary
Deliver new resident gifts and move in packets
Inspect units for move-ins to ensure units are ready
Assist with planning and hosting of resident functions
Collect application fees, deposits and rent
Prepare and submit application materials for approval
Follow up with prospects after viewing homes or submitting applications
Prepare service requests
Prepare move-in / move-out notices, inspections or procedures
Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios and work to achieve and exceed budgeted occupancy percentages
Experience
Awesome candidates are dynamic & possess an ability to interact and connect with every personality. Extraordinary communication skills coupled with a confident approach are critical to this role. Some successful employees have backgrounds in real estate, banking, customer service, management, retail, restaurant, hospitality/hotel, reception, administrative and sales.
Required Skills
Ability to solve problems and work with minimal supervision
Sales skills
Excellent written and verbal communication skills
Ability to read, analyze and interpret all forms of information
Ability to accept and learn from constructive criticism
Must be well organized
Ability to prioritize tasks
Ability to multi-task
Must demonstrate tact and diplomacy
Basic to intermediate math skills
Office skills: customer service, typing, clerical, computer, telephone
About You:
A minimum of a high school education is required
Minimum 1 year customer service and/or sales experience
Professional appearance
Reliable means of transportation
Ability to be prompt and on time every day
Bi-Lingual skills, knowledge of tax credit, fair housing laws, safety issues and / or a working knowledge of property management software such as YARDI, MRI, ONESITE, POP CARD, ON-SITE or YIELDSTAR are a PLUS
About You:
Minimum Education: High School Diploma
Recent Leasing Experience (at apartment communities preferred): within the last 7 years
Availability: Flexible, with the ability to work weekends
Professional appearance
Ability to be prompt and on time everyday
EXTRA CREDIT: knowledge of fair housing laws, experience with property management software such as Yardi, MRI, Onesite, Pop Card, on-site or Yieldstar.
When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.
Are you looking for a part time job with a flexible schedule working with a fun team? We are seeking friendly, caring team members who enjoy helping people who are relocating. You will work with clients and their families to organize, downsize, declutter, select a mover and set-up their new home. We have an training program to make you a downsizing diva! ESSENTIAL DUTIES AND RESPONSIBILITIES Work one on one with clients Develop an individualized move plan Demonstrate an empathetic, compassionate and caring approach Pack/Unpack, set up home Manage dispersal of items not going with client Keep client information current in our database QUALIFICATIONS & SKILLS Positive "can-do" attitude Detail oriented Organized Ability to take initiative, complete tasks and solve problems with minimal supervision Enjoy physical work and able to lift 30 lbs Must have a car Proficient in English Can pass criminal background check Experience helpful HOURS The hours for this job are part time and flexible. You will pick your own schedule. We do ask for at least 2 - 3 weeks of availability per month, between 8:30 am and 5:00 pm on weekdays. Hours are dependent on client load, which changes from week to week and hours are not guaranteed. Due to the part time nature of this job benefits are not provided. ABOUT MANAGING MOVES & MORE Since 2009 Managing Moves & More has been helping clients with their transitions and relocations, specializing in the Senior Marketplace. We are Fully Accredited and trusted experts in move management, downsizing & decluttering, and home clear outs. We work in the East Bay, Santa Clara and San Mateo Counties. We have a great team and we have fun too! TO APPLY Email a PDF of your resume and/or a letter summarizing your experience and why you are a good fit. For more information on our company and industry visit: www.managingmoves.com www.nasmm.org
When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.
Apr 02, 2019
Part time
Are you looking for a part time job with a flexible schedule working with a fun team? We are seeking friendly, caring team members who enjoy helping people who are relocating. You will work with clients and their families to organize, downsize, declutter, select a mover and set-up their new home. We have an training program to make you a downsizing diva! ESSENTIAL DUTIES AND RESPONSIBILITIES Work one on one with clients Develop an individualized move plan Demonstrate an empathetic, compassionate and caring approach Pack/Unpack, set up home Manage dispersal of items not going with client Keep client information current in our database QUALIFICATIONS & SKILLS Positive "can-do" attitude Detail oriented Organized Ability to take initiative, complete tasks and solve problems with minimal supervision Enjoy physical work and able to lift 30 lbs Must have a car Proficient in English Can pass criminal background check Experience helpful HOURS The hours for this job are part time and flexible. You will pick your own schedule. We do ask for at least 2 - 3 weeks of availability per month, between 8:30 am and 5:00 pm on weekdays. Hours are dependent on client load, which changes from week to week and hours are not guaranteed. Due to the part time nature of this job benefits are not provided. ABOUT MANAGING MOVES & MORE Since 2009 Managing Moves & More has been helping clients with their transitions and relocations, specializing in the Senior Marketplace. We are Fully Accredited and trusted experts in move management, downsizing & decluttering, and home clear outs. We work in the East Bay, Santa Clara and San Mateo Counties. We have a great team and we have fun too! TO APPLY Email a PDF of your resume and/or a letter summarizing your experience and why you are a good fit. For more information on our company and industry visit: www.managingmoves.com www.nasmm.org
When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.
Managing Moves & More
San Francisco Peninsula, California, USA
SEEKING WAREHOUSE MANAGER/MOVER Home organizing/staging company looking for a Part Time home staging mover and warehouse manager . Candidates must be hard working, organized, have great communication skills and have a great attitude. You must be physically fit as you will be required to lift furniture/heavy objects, up and down stairs, climbing in and out of the truck, etc... Mover Position Requirements, but not limited to: - Ability to operate basic tools (drill, hammer, etc...) - Checking inventory for defects/damages; assembling new furniture - Maintaining warehouse, various cleaning and organizing tasks - Physically and mentally fit - able to lift up to 80 pounds, stand for long periods of time, climb, bend, stretch and maneuver up and down stairs - all with a smile! - Professional manner and appearance; respectful with all clients and team members Duties Include: - Moving furniture - Packing/Unpacking items in home - Loading/unloading truck - Organizing the warehouse - Putting away accessories - Staging houses - Making beds - Set up and breakdown of staged homes - Pulling and packing accessories, art, bedding, towels, etc. - Hanging art - Ect.. Warehouse Manager Requirements, but not limited to: All the above and including.. Maintaining company vehicles Coordinate and communicate with head stager Maintain inventory Maintain staging/packing supplies Ability to work over time when needed ect... Experience not required but helpful. Will train the right person Must have a valid drivers license with a clean record. Must have a car Must be comfortable driving a 17' cargo van Must be able to lift 50-80 lbs. Please respond with a resume or description of job experience Hours are part time based on our work load Warehouse manager starting $22/hr Only respondants with a resume or description of job experience will be considered
When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.
Apr 02, 2019
Part time
SEEKING WAREHOUSE MANAGER/MOVER Home organizing/staging company looking for a Part Time home staging mover and warehouse manager . Candidates must be hard working, organized, have great communication skills and have a great attitude. You must be physically fit as you will be required to lift furniture/heavy objects, up and down stairs, climbing in and out of the truck, etc... Mover Position Requirements, but not limited to: - Ability to operate basic tools (drill, hammer, etc...) - Checking inventory for defects/damages; assembling new furniture - Maintaining warehouse, various cleaning and organizing tasks - Physically and mentally fit - able to lift up to 80 pounds, stand for long periods of time, climb, bend, stretch and maneuver up and down stairs - all with a smile! - Professional manner and appearance; respectful with all clients and team members Duties Include: - Moving furniture - Packing/Unpacking items in home - Loading/unloading truck - Organizing the warehouse - Putting away accessories - Staging houses - Making beds - Set up and breakdown of staged homes - Pulling and packing accessories, art, bedding, towels, etc. - Hanging art - Ect.. Warehouse Manager Requirements, but not limited to: All the above and including.. Maintaining company vehicles Coordinate and communicate with head stager Maintain inventory Maintain staging/packing supplies Ability to work over time when needed ect... Experience not required but helpful. Will train the right person Must have a valid drivers license with a clean record. Must have a car Must be comfortable driving a 17' cargo van Must be able to lift 50-80 lbs. Please respond with a resume or description of job experience Hours are part time based on our work load Warehouse manager starting $22/hr Only respondants with a resume or description of job experience will be considered
When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.
Title: Team Lead – Implementation & Onboarding
Department: Customer Success Group
Reports to: Program Manager
FLSA Status : Exempt
We’re a fun, fast-paced and innovative company who lives and breathes technology. We’re on a mission to simplify the challenges of global immigration and compliance through technology.
What we are looking for:
We need a passionate team leader who can strategically solve problems and manage multiple moving pieces regarding our customers onboarding, adoption and engagement to help our customers maximize their value while using products and services. The ideal candidate must have previous project delivery and customer relationship experience. This person must also have excellent communication, motivational skills, and the ability to empathize with others and passionate about providing an exceptional experience for every customer.
Essential Tasks and Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Execute implementation projects and ongoing value-add services while partnering closely with sales and professional services business as well as tech team members.
Own project deliveries and guide team to drive the onboarding efforts of new and existing customers by understanding business objectives and partnering with the professional services team to tie those to technical configuration and detailed design deliverables.
Develop detailed project plan schedules and work breakdown structures to ensure project team accountability for milestone dates and work quality.
Create comprehensive weekly status reports and communication plans to executive sponsors and internal/external project teams.
Proactively identify implementation risks and mitigate them effectively and efficiently.
Maintain a deep understanding of customers business, strategic objectives and challenges in order to position as a trusted thought leader and advisor.
POSITION DELIVERABLES
Work with team to map out key process flows, document findings and present recommendations to clients.
Help and lead team to Incorporate business findings and recommendations into scalable solution design.
Set up projects for success through proper work track alignment, governance and systems.
Devise and maintain high-level and detailed project plans.
Help and guide team members to manage day to day implementation interactions with clients at levels including individual contributors, managers and executives.
Guide team in creating and maintaining project-related documentation to ensure attainment of key project milestones on-time and within budget.
Review and approve the business requirements created by team members into technical specifications.
Collaborate with team members throughout the entire engagement lifecycle design, configuration, build, testing, deployment and post go-live support.
Help and guide the team to present solution designs and gain feedback from clients through user testing session and leading end-user training.
Competencies
Customer Service – Since such a large chunk of an Team Lead’s time will be spent directly interacting with clients, it’s important for them to have excellent customer service skills.
Extensive Technical Knowledge - In order to be able to meet each client’s needs and install each system correctly, the Team Lead need to have a great deal of technical knowledge and experience.
Troubleshooting - During the process of setting up a new system, at least a couple things are bound to go wrong. Because of this, the Team Lead needs to be a good problem solver.
Interpersonal Skills - Since setting up a new system will demand the efforts of an entire team, the Team Lead will need to be able to effectively communicate and work with that team.
Ability to Multitask - The goal of providing good customer service is to make each client feel like they’re the only customer that matters. If the Team Lead is able to multitask and juggle different projects simultaneously, they’ll be able to achieve that.
Education/Experience
Bachelor’s Degree required, or equivalent work experience.
5+ years of experience in professional services, management consulting, customer success, or another client-facing role required.
SaaS experience preferred but not required.
In-depth knowledge and experience with delivering enterprise software application implementations successfully. Proven ability to manage medium or large-scale projects throughout entire lifecycle.
Executive presence and confidence in communicating with technical, business, and C-level stakeholders.
Ability to create structure in ambiguous situations and design effective processes.
Strong technical skills that allow for an ease when guiding customers through technical processes.
Process flow optimization and organizational change management experience within a company or as external consultant.
Team player with the highest level of integrity.
Superb organization skill and attention to detail.
Excellent verbal, written and listening skills with the ability to receive and convey information effectively with clients through all channels of communication.
Supervisory Responsibility You will oversee the US Implementation & Onboarding team.
Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to communicate through clear speech and writing. The employee will be required to sit before a computer, use computer equipment and office software, and use office equipment including the telephone. Internal and external meetings will require the employee to stand; walk; use hands. The job requires the ability to occasionally lift office/exhibit products and supplies up to 15 pounds.
Position Type and Expected Hours of Work This is a full-time position. Hours of work and days are typically Monday through Friday, 8:30 a.m. to 5:30 p.m. Work may require communication/teleconference with offshore teams which will need the person in this role to be flexible for communicating with stakeholders in different time zones.
Location
This job is located in the Pleasanton, CA/U.S. Headquarters office.
Travel
20-30% domestic and international (Canada) travel required.
Work Authorization All USCIS requirements for Employment Eligibility Verification (I-9) must be met.
The Company does not discriminate on the basis of sex, age, color, race, religion, marital status, national origin, ancestry, sexual orientation, physical & mental disability, medical condition, genetic information, veteran status, or any other basis protected by federal, state or local law.
When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.
Mar 25, 2019
Direct Hire
Title: Team Lead – Implementation & Onboarding
Department: Customer Success Group
Reports to: Program Manager
FLSA Status : Exempt
We’re a fun, fast-paced and innovative company who lives and breathes technology. We’re on a mission to simplify the challenges of global immigration and compliance through technology.
What we are looking for:
We need a passionate team leader who can strategically solve problems and manage multiple moving pieces regarding our customers onboarding, adoption and engagement to help our customers maximize their value while using products and services. The ideal candidate must have previous project delivery and customer relationship experience. This person must also have excellent communication, motivational skills, and the ability to empathize with others and passionate about providing an exceptional experience for every customer.
Essential Tasks and Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Execute implementation projects and ongoing value-add services while partnering closely with sales and professional services business as well as tech team members.
Own project deliveries and guide team to drive the onboarding efforts of new and existing customers by understanding business objectives and partnering with the professional services team to tie those to technical configuration and detailed design deliverables.
Develop detailed project plan schedules and work breakdown structures to ensure project team accountability for milestone dates and work quality.
Create comprehensive weekly status reports and communication plans to executive sponsors and internal/external project teams.
Proactively identify implementation risks and mitigate them effectively and efficiently.
Maintain a deep understanding of customers business, strategic objectives and challenges in order to position as a trusted thought leader and advisor.
POSITION DELIVERABLES
Work with team to map out key process flows, document findings and present recommendations to clients.
Help and lead team to Incorporate business findings and recommendations into scalable solution design.
Set up projects for success through proper work track alignment, governance and systems.
Devise and maintain high-level and detailed project plans.
Help and guide team members to manage day to day implementation interactions with clients at levels including individual contributors, managers and executives.
Guide team in creating and maintaining project-related documentation to ensure attainment of key project milestones on-time and within budget.
Review and approve the business requirements created by team members into technical specifications.
Collaborate with team members throughout the entire engagement lifecycle design, configuration, build, testing, deployment and post go-live support.
Help and guide the team to present solution designs and gain feedback from clients through user testing session and leading end-user training.
Competencies
Customer Service – Since such a large chunk of an Team Lead’s time will be spent directly interacting with clients, it’s important for them to have excellent customer service skills.
Extensive Technical Knowledge - In order to be able to meet each client’s needs and install each system correctly, the Team Lead need to have a great deal of technical knowledge and experience.
Troubleshooting - During the process of setting up a new system, at least a couple things are bound to go wrong. Because of this, the Team Lead needs to be a good problem solver.
Interpersonal Skills - Since setting up a new system will demand the efforts of an entire team, the Team Lead will need to be able to effectively communicate and work with that team.
Ability to Multitask - The goal of providing good customer service is to make each client feel like they’re the only customer that matters. If the Team Lead is able to multitask and juggle different projects simultaneously, they’ll be able to achieve that.
Education/Experience
Bachelor’s Degree required, or equivalent work experience.
5+ years of experience in professional services, management consulting, customer success, or another client-facing role required.
SaaS experience preferred but not required.
In-depth knowledge and experience with delivering enterprise software application implementations successfully. Proven ability to manage medium or large-scale projects throughout entire lifecycle.
Executive presence and confidence in communicating with technical, business, and C-level stakeholders.
Ability to create structure in ambiguous situations and design effective processes.
Strong technical skills that allow for an ease when guiding customers through technical processes.
Process flow optimization and organizational change management experience within a company or as external consultant.
Team player with the highest level of integrity.
Superb organization skill and attention to detail.
Excellent verbal, written and listening skills with the ability to receive and convey information effectively with clients through all channels of communication.
Supervisory Responsibility You will oversee the US Implementation & Onboarding team.
Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to communicate through clear speech and writing. The employee will be required to sit before a computer, use computer equipment and office software, and use office equipment including the telephone. Internal and external meetings will require the employee to stand; walk; use hands. The job requires the ability to occasionally lift office/exhibit products and supplies up to 15 pounds.
Position Type and Expected Hours of Work This is a full-time position. Hours of work and days are typically Monday through Friday, 8:30 a.m. to 5:30 p.m. Work may require communication/teleconference with offshore teams which will need the person in this role to be flexible for communicating with stakeholders in different time zones.
Location
This job is located in the Pleasanton, CA/U.S. Headquarters office.
Travel
20-30% domestic and international (Canada) travel required.
Work Authorization All USCIS requirements for Employment Eligibility Verification (I-9) must be met.
The Company does not discriminate on the basis of sex, age, color, race, religion, marital status, national origin, ancestry, sexual orientation, physical & mental disability, medical condition, genetic information, veteran status, or any other basis protected by federal, state or local law.
When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.
