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POSITION:  Case Manager (RRH) PROGRAM/LOCATION:  Rapid Re-Housing Program/Sobrato Youth House. San Jose, CA SUPERVISOR:  RRH - Program Manager STATUS:  Full-time/Non-exempt   Apply Online:  https://homefirstservices.bamboohr.com/jobs/view.php?id=132 PROGRAM SUMMARY: The goal of the Rapid Re-Housing (RRH) program is to provide housing stability to homeless individuals and households in Santa Clara County, CA. We aim to achieve this goal by providing participants with comprehensive supportive services to help them attain permanent housing, including outreach and engagement, intensive, individualized case management services, housing search, and temporary financial assistance.   DUTIES/RESPONSIBILITIES Direct Client / Property Service (80%) Maintain a case load providing intensive case management and other direct services to clients Provide community-based case management services to program participants Refer clients to eviction defense legal services as appropriate Work with individual landlords and other team members to address client tenant issues/problems as appropriate Working with Program Coordinator, maintain accurate records of financial support given to clients, and process financial assistance requests in a timely manner Collaborate with community partners to provide support services for clients Utilize supervision appropriately, maintaining open lines of communication and providing updates on intake activity Know and implement agency and program policies and procedures Properly report any suspected cases of abuse Maintain professional relations and conduct Maintain thorough, accurate records of case management activities with every program participant, as required by grant contracts Conduct client intake, including SPDAT (Service Prioritization Decision Assistance Tool) and needs assessment Work with program participants to develop and implement an individual case management plan, and provide support to help them achieve their goals Meet regularly with program participants at a frequency determined by the clients’ needs Provide support services that employ a Critical Time Intervention (CTI) model Monitor participant’s activities to ensure that they are compliant with program requirements Transition client to the next appropriate level of care Assist with other duties assigned Conduct outreach to locate assigned referral. Complete the necessary Homefirst enrollment paperwork Work closely with CM to develop client transition plan. Documentation (20%) Document, via progress notes in HMIS, all case management activity within 3 business days and maintain all other case file paperwork and documentation Participate in ongoing analysis of and program alignment with industry best practices Proactively and consistently improve the quality and effectiveness of program services Conduct ongoing re-assessments of the clients’ needs and status, and document assessment in HMIS   General (10%) Attend all meetings relevant to the position Assist with office-related tasks as needed Assist with other duties assigned   QUALIFICATIONS:     Education and Experience Bachelor’s degree and relevant experience in non-profit agencies (Bachelor's degree may be substituted with 2 years of case management experience) Case management experience Experience in developing relationships with community partners and outside agencies   Skills, Abilities, and Knowledge Ability to quickly build trust and rapport in interpersonal relationships Strong written and oral communication skills Exceptional critical thinking and problem-solving skills Strong facilitation and mediation skills Ability to develop and maintain relationships with community partners and outside agencies Able to manage multiple projects concurrently Demonstrated ability to develop and maintain priorities and meet established deadlines Exceptional organizational skills High level of flexibility and ability to prioritize appropriately Ability to work with people of diverse socio-economic and cultural backgrounds Understanding of Fair Housing law and tenants’ rights and responsibilities Understanding of and strong adherence to social work ethics Understanding of and sensitivity to the needs of the homeless Basic computer skills, including knowledge of MS Office applications and the Internet Clean driving record Valid CA driver’s license and legally required insurance; reliable transportation Characteristics Desire to continually develop skills and increase knowledge through lifelong traditional and experiential learning Strong sense of accountability Values being part of a coordinated team Demonstrates that the work is client-centered Exhibits leadership qualities (e.g. modeling desired behaviors, empowering others to act, appropriately challenging process barriers, celebrating accomplishments, etc.) High level of professionalism with internal and external audiences High level of cultural awareness, responsiveness, and competency Preference for field work over office-based work Enjoys providing hands-on instruction in basic living skills    Please contact me at 408-539-2127 to further discuss this opportunity. ABOUT THE AGENCY: We serve more than 4,000 adults, veterans, families, and youth each year at seven locations, including the Boccardo Reception Center, which is the county’s largest homeless services center. In more than 35 years of experience, we’ve learned that everyone has the potential to get housed and stay housed. We are relentlessly focused on eliminating barriers to housing and stability for everyone we serve. HomeFirst is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other status protected by law. When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.   

POSITION:           Housing Specialist SSVF PROGRAM:          Supportive Services for Veteran Families – Shallow                                                Subsidies LOCATION:          Sobrato Family Living Center SUPERVISOR:      Program Manager Apply online: https://homefirstservices.bamboohr.com/jobs/view.php?id=123   PROGRAM AND POSITION SUMMARY: The goal of the SSVF program is to provide housing stability to homeless individuals, and households in the city of San Jose, California. We achieve this goal by providing participants with comprehensive supportive services to help them attain permanent housing including intensive, individualized case management services and targeted financial assistance. The primary goal of the SSVF Housing Specialist will be to monitor and administer monthly shallow subsidies, and to assist participants with securing and maintaining stable housing. DUTIES/RESPONSIBILITIES:      Direct services (80%)                                       Work with individual landlords and property managers to address client tenancy and mediate as necessary Monitor the monthly rent roll and ensure its accurate and timely submission for processing Submit financial assistance requests for other housing costs as needed Provide timely communication to landlords and participants on the status of monthly housing assistance Educate participants in tenant rights and their responsibilities as good tenants Conduct landlord outreach Actively seek and identify available housing opportunities Collaborate with SSVF case manager to ensure quality of care for the participants Assist participants at risk of losing their housing or who are unhoused with housing search, application assistance, and other supportive services as needed Participate in countywide collaborative efforts to access and track housing resources Collect and maintain thorough and accurate records of client data in accordance with HomeFirst policies and procedures Maintain Clarity (HMIS) database by entering all client data within 72 hours Meet the program service delivery goals and outcomes   General (20%) Attend all meetings relevant to this position Assist with office-related tasks as needed Assist with other duties assigned    QUALIFICATIONS: Bachelor’s degree in Social Work or a related field preferred High school diploma/GED and 1 year of relevant work experience A minimum of 1 year experience in housing preferred Understanding of fair housing law and tenants’ rights and responsibilities Proficient in Microsoft Office Suite Valid CA driver’s license, reliable transportation, and legally required insurance Ability to visit clients in their homes, which may require walking upstairs   Characteristics Understanding of and sensitivity to the needs of the homeless Exceptional mediation and bargaining skills Demonstrated ability to meet deadlines and maintain priorities Strong written and oral communication skills Ability to develop and maintain professional relationships with community partners and outside agencies Strong sense of accountability Values being part of a coordinated team Highly organized   ABOUT THE AGENCY: HomeFirst Services of Santa Clara County is a leading provider of services, shelter, and housing opportunities to the homeless and those at risk of homelessness in Santa Clara County. We serve more than 4000 adults, veterans, families, and youth each year at eight locations. In over 35 years of experience, we’ve learned that everyone has the potential to get housed and stay housed. We are relentlessly focused on eliminating barriers to housing and stability for everyone we serve. When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.   

Security Industry Specialists (SIS) provides security solutions to some of the most recognized companies and brands in the world. We deliver services that consistently exceed those of our peers. We accomplish this through innovation, constant process improvement, and through an uncompromising commitment to hiring, retaining and rewarding the best talent available. NOTE: Must be available on weekends. Shifts available are day and swing. General Statement of Job The purpose of this position is to stand post or patrol an assigned zone by foot, enforce client policy and regulations, and investigate all facility related incidents. Ensure that the client, its associates, and facility personnel are provided with a safe and professional working environment. The Security Specialist reports to the Security Supervisor. Specific Duties and Responsibilities Essential Job Functions Provide excellent customer service to the client, its associates and facilities personnel Patrol assigned post on foot to maintain visibility and observe possible unusual activity Investigate and report maintenance and safety conditions which might endanger client, its associates or public safety, including fires, evacuations, hazardous situations, or other facility-related events; provide back up to client personnel as needed Ensure that daily administrative documentation is kept concise and complete at all times; maintain all daily assigned equipment in functional and presentable condition Respond to all requests for assistance relayed by Supervisor or client; complete various company or client assignments as required; submit reports to the superior officer Investigate security-related accidents/incidents, interview witnesses, complaints, and victims; responsible for gathering physical evidence and preserving it for future use; complete report and follow up with management as needed Responsible for ensuring that all employees, suppliers, and visitors on company property have a proper company-issued identification Ensure that the client, its associates, and facility personnel are provided with a safe and professional work environment Responsibilities include crowd control and assisting Police Department/Fire Department/EMS or other officials during these processes; maintain control at traffic accidents, assist victims, and investigate causes Additional Job Functions Perform other related duties as required. Minimum Qualification Requirements: Valid California Guard Card Guard card Prior Military and POST grads are welcomed to apply Some Security experience (private/public sector) Supervisory experience is a plus Must be able and willing to work with minimal supervision Basic computer skills Professionalism in appearance, work ethic, and positive attitude are essential What we can offer: $20/HR Health, Dental, Vision, and 401k Paid Time Off including Sick/Safe Time A dynamic and challenging work environment with opportunity for growth Additional Information: SIS is an equal opportunity employer Private Patrol Operator #PPO 13936 Private Investigator #PI 28063   When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor. 

OMNI Cart Services, Inc. has been in business for over 30 years and we are still growing. We clean, inspect and repair shopping carts and other backroom equipment for supermarkets and other stores. We are known for our quality work and excellent customer service and are looking for people in the San Jose area to join our team and maintain our standards. Our workday usually begins at 4:00 am. We travel to the locations we service in a company truck equipped with an inventory of parts and tools needed to perform the job. Our average workweek is 45 hours, including travel time. About 30-35 hours per week is spent at the stores we service and the rest of the time is travel time. We do not normally work weekends. The job is done outdoors and requires the minimum physical requirements listed below. All cleaning is done with a pressure washing system. Repairs include straightening frames, inspecting and replacing wheels and other parts, and mig welding. In addition, we provide condenser cleaning services for our customers. As a Foreman you will be responsible for performing maintenance and service on shopping carts as well as condenser cleaning at customers' locations while maintaining OMNI's high standards of quality. Job duties include: Performing routine preventive maintenance to ensure that carts and other equipment will function properly. Repairing or replacing defective equipment and parts using hand tools and power tools and then the reassembly of equipment. Using tools ranging from common hand and power tools from hammers, hoists, saws, drills, and wrenches to precision measuring instruments and electrical and electronic testing devices. Assembling, installing and/or repairing wheels, casters, seatbelts, and other components. Diagnosing problems and determining how to correct them by checking repair manuals and parts catalogs as necessary. Recording maintenance and repair work performed along with estimating the cost of the work. Performing mig welding as needed to repair carts and other equipment. Supervising a service technician. Communicating with Operations Manager to ensure customer satisfaction on all jobs. Communicating with Store Managers at each location to maximize high service levels and gain new business. Skills Needed: Excellent written and oral communication skills. Ability to prioritize and meet objectives in a fast-paced environment. Mechanical knowledge of machines and tools including their designs and uses. Ability to perform routine maintenance on equipment and determine when and what kind of maintenance is needed. Use of logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Requirements: Ability to perform the minimum physical requirements of the job including: moving and turning carts weighing from 25 to 40 lbs, lifting tools and parts as needed, and bending to perform work. Previous successful employment, including at least 3 years with one employer. Prior supervisory experience. Outdoor work and approximately one week of overnight travel per month is required. A valid driver's license along with a clean driving record. Other Information: Benefits include Health Insurance, paid Life Insurance, 401(k) Retirement Plan with company match, Flexible Spending Account, paid Holidays, paid Vacation and Tuition Reimbursement Plan. Dental Insurance is also available. Starting pay is $20.00 per hour, with the potential for an additional quarterly bonus based on productivity and customer feedback that averages $2,500 per quarter. Average starting wages including hourly pay, overtime, and bonuses can exceed between $60,000 and $65,000 per year. **** WE ARE A DRUG FREE EMPLOYER ****   When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.