2 Real Estate jobs

*** In order to be considered for this position, please apply using this link: https://careers-edenhousing.icims.com/jobs/2231/property-supervisor/job *** Summary Assists in the development and monitoring of company policies and procedures related to property management; responsible for recruitment, training, development, and supervision of Property Managers, and primary responsibility for ensuring the physical asset and performance of assigned portfolio. Assists senior management and other supervisors with special projects and other related work. Essential Duties & Responsibilities Establishes and coordinates a communication system involving transactions and activities between onsite staff and the Central Office to ensure appropriate monitoring and control of property issues and operations. Hires, trains, supervises, develops, and terminates the employment of those supervised in accordance with company policies and directives; performs timely performance evaluations on supervised employees; assists Property Managers with site-level employees. Approves all new hires, status changes, and terminations for on-site personnel. Monitors, assists, and makes recommendations to improve property operations; reviews occupancy status; recommends rent schedules and prepares rent increase requirements to governing agencies. Reviews/audits property administrative, accounting, and maintenance areas to ensure compliance with established policies and procedures; approves all exceptions of same. Oversees the resolution of resident relation issues. Inspects the properties a minimum of twice a month to ensure the highest standards are maintained; evaluates effectiveness and efficiency of maintenance, grounds, and housekeeping operations. Conducts periodic inspection of vacant apartments for market-ready condition. Assists in or develops corrective programs to ensure physical and fiscal well being of the apartment communities. Prepares annual operating and capital budgets; monitors budget performance and prepares summary reports of same. Reviews and approves expenditures within specified budgetary guidelines. Negotiates and/or evaluates contracts and makes recommendations. Assists in the update, revision and/or development of forms, reports, and manuals relating to property management issues and operations. Ensures implementation, as appropriate. Prepares and conducts semi-annual portfolio meetings to include all property personnel. Establishes ongoing working relationships with lenders and regulatory agency personnel. Ensures that regulatory agreements are adhered to and followed. Assists in the development and implementation of property management training programs. Attends all HUD industry meetings and other regulatory agency meetings as required and appropriate.   SUPERVISORY RESPONSIBILITIES Manages property managers who supervise property staff. Is responsible for the overall direction, coordination, and evaluation of the staff within their portfolio. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications EDUCATION and/or EXPERIENCE Knowledge of apartment property management normally acquired by four years of college or comparable work experience, and a Certified Property Manager (CPM) designation or candidate status within six months of hire.   Minimum of three years’ experience as a manager overseeing multiple properties in the affordable housing developments, including but not limited to Department of Housing and Urban Development (HUD), Low Income Housing Tax Credits (LIHTC), Tax-Exempt Bonds, Rental Housing Construction Program (RHCP), California Housing Rehabilitation Program (CHRP), California Housing Finance Agency (CHFA), and Assisted Housing Program (AHP) properties. Experience in generating property budgets. Working knowledge of applicable local and federal housing laws including Fair Housing and Landlord and Tenant laws required.   Knowledge of apartment property management normally acquired by three years of supervisory experience in property management, preferably in an affordable housing management working environment.   CERTIFICATES, LICENSES, REGISTRATIONS Current COS or attainment within six months of hire. Current tax credit certification or attainment within six months of hire. CPM Certification or candidate status Must have reliable automobile transportation and a valid California Driver's License and insurance.   OTHER SKILLS, ABILITIES, QUALIFICATIONS Knowledge of affordable housing regulations a plus, including but not limited to HUD, Low Income Housing Tax Credits, Tax-Exempt Bonds, RHCP, CHRP, CHFA, and AHP. Ability to review regulatory agreements and ability to interpret same. Working knowledge of applicable local and federal housing laws a plus. Knowledge of property maintenance, property marketing, and financial aspects of property management a plus. Knowledge of basic employment laws as they relate to equal opportunity, hiring, training, promotion, evaluation and termination. Strong supervisory, personnel management and organizational skills. Ability to delegate and communicate property management policies and procedures. Computer literate. Proficient in Word and Excel. Experience with property management software (preferably YARDI). Excellent communication (verbal and written), problem solving, decision-making, interpersonal and time management skills. Ability to work under pressure and successfully meet deadlines. Must be able and willing to travel to all company locations to carry out duties and responsibilities associated with the management of property portfolio. Ability to handle shifting and multiple priorities in a fast paced, growth environment. Experience working with diverse groups, i.e., staff, residents, outside contacts. Commitment to the companies' goals and philosophy. *** In order to be considered for this position, please apply using this link: https://careers-edenhousing.icims.com/jobs/2231/property-supervisor/job *** When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.   

  *** To be considered for this position, please use this link to apply: https://careers-edenhousing.icims.com/jobs/2226/community-manager/job *** Community Manager-Cottonwood Place - Fremont Summary POSITION SUMMARY Under the direction of the Property Supervisor, the Community Manager is responsible for the overall operation of the property, and the day to day implementation of those policies, procedures and programs that will assure a well-managed, well-maintained building within established management operating and fiscal policies and assuring compliance with all regulatory agencies and investors. This includes developing within the project a supportive environment for all residents, assuring the project's sound fiscal management, maintaining an acceptable occupancy level, maintaining a clean, well-maintained building and grounds, managing the onsite staff and their duties, interacting with and supervising vendors, and if applicable, working with a Board of Directors. The Community Manager must relate well to people, must exercise good judgment and discretion in dealing with residents, visitors, vendors, and staff. The Community Manager is required to provide leadership in developing a community and in directing the staff. The Community Manager is expected to facilitate a staff that functions as a team and is cooperative with each other, the residents, and visitors to the property. The Community Manager directly supervises one or more employees in accordance with Eden Housing’s policies and applicable laws. Community Managers who live on-site will be responsible for performing all of the duties and responsibilities listed in the attached Night Manager job description that includes responding to all after-hours emergencies or building problems that arise. Essential Duties & Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES Physical Asset and Maintenance/Janitorial Management  Supervises maintenance and janitorial staff, including any contract or temporary personnel working at the property.  Supervises all vendors, contractors, and providers of service to the property, whether paid or volunteer, to ensure completion and quality of product provided.  Establishes a schedule for personnel to be available for emergency maintenance.  Supervises or performs the scheduling of routine maintenance and janitorial work and completes regular follow up inspections on maintenance and janitorial work.  Ensures preparation of preventative maintenance checklists by day, week, month or year for maintenance personnel to perform, ensures the completion of tasks on the checklists, and ensures that all work is completed in a timely manner.  Performs continual informal inspections of the property to ensure that it is being properly maintained, that mechanical devices are in working order, and that the environment is safe and attractive.  Inspects exterior and interior common areas of the property monthly using approved checklist.  Performs annual or more frequent inspections of units and follows up with housekeeping letters, preparation of work orders and maintenance charge-backs to residents.  Ensures all vacant apartment turnover procedures are followed, and that turnovers are accomplished in a timeframe and manner consistent with Eden Housing standards, and the property’s budgetary goals and limitations.  Reviews completed and outstanding work orders on a daily basis. Ensures the work orders are completed in a timely manner, consistent with Eden policies and procedures.  Prepares list of capital replacements required or anticipated, when applicable, and submits to Property Supervisor in advance of budget preparation.  Prepares inventory of building contents, tools and equipment annually or as requested, and forwards to Property Supervisor for review.    Bids out and selects contract services, negotiates vendor service agreements and monitors day-to-day vendor performance to assure full compliance with standards established within the service agreement under the supervision of the Property Supervisor.  Ensures adherence of the building and its contents to all applicable municipal and fire codes.  Prepares written recommendations for physical repairs and/or replacements, improvements, supplies, material and equipment to Property Supervisor.  Ensures the update and completion of the Material Safety Data Sheets as well as other safety related inspections and reports.  Ensures adherence to all maintenance requirements of Eden Housing. Marketing and Leasing  Maintains full occupancy.  Markets units by preparing advertising and marketing programs in compliance with federal, state, local and regulatory requirements. Makes recommendations to improve marketing and leasing programs.  Assigns units in the order provided by the Waiting List and according to Eden Housing policy and procedures. Ensures the development and ongoing administration and maintenance of the waiting list is in compliance with federal, state, local, regulatory and Eden Housing requirements.  Reviews all completed rental applications and leases for accuracy and completeness, and for conformance to Eden Housing’s Resident Selection Policy.  Supervises all staff in the turnover of vacant rental units.  Conducts applicant interviews, verifies potential resident income, takes deposits and rents in accordance with Eden Housing’s Resident Selection Policy.  Obtains appropriate documentation and completes certifications.  Walks a vacant apartment when completed by maintenance personnel or vendors to ensure they are clean and ready to show.  Walks entire property daily to be sure the common areas, landscaping, laundry, etc. are in good condition.  Supervises move-in and move-out procedures.  Conducts marketing and public relations tours during office hours or by appointment, as appropriate.  Prepares regular market surveys, as requested.  Prepares weekly Vacancy Reports, monthly Budget Variance Reports, Management Overview Reports, and ensures resident lists are accurate and up-to-date at all times. Resident Management  Attends and participates in outside or in-house activities, meetings, organizations, regulatory agency meetings or inspections, etc. as required by the needs of the property and as directed by the Property Supervisor to enhance the sense of community at the property and to enhance the public image of the property.  Promotes harmonious relations among residents, staff, vendors, and persons of the larger community.  Maintains congenial relationships with all residents, is understanding of and sensitive to cultural background, economic status, those with special needs, and adheres to Fair Housing, Equal Employment and Equal Housing Opportunity requirements.  Develops a sense of community among property residents by maintaining good resident-to-resident relationships, staff-to resident relationships, staff-to-staff relationships, and nurturing positive interactions and activities at the property.  Ensures all site staff responds to all resident requests or complaints in a timely, efficient and courteous manner.  Receives work order repair requests, schedules repairs with maintenance staff, and follows up to be certain repairs were completed properly and in a timely manner.  Manages resident evictions in compliance with court order and directions from Eden Housing’s legal counsel or Property Supervisor.  Convenes and chairs resident meetings in accordance with Eden Housing standards and requirements.    Coordinates with Resident Services in order to assist residents with social services needs or problems.  Provides a resident comment and evaluation form to each resident annually. Prepares and reviews summary for submission to Property Supervisor. Acts on feedback from resident comment and evaluation form as directed by Property Supervisor.  Develops and provides support to resident organizations, as needed and as requested by resident organization.  Represents the property to local social service agencies and funding sources, as requested by the Property Supervisor. Financial Reporting and Control  Ensures the successful day-to-day financial management of the property and maintains all necessary financial records and files in good order.  Collects rents and other monies, and ensures that all transactions are processed and inputted accurately and completely in the YARDI computer accounting system using procedures set forth by Eden Housing.  Supervises or completes daily deposits of all monies collected.  Reviews all delinquent accounts and resident receivables, and determines necessary course of action to collect outstanding balances in consultation with the Property Supervisor.  On a monthly basis, compares lease information with monthly rent roll to ensure that the property security deposits, rents, move in dates, etc. are accurate.  Utilizes purchase orders when making purchases for the property.  Reviews the property’s monthly income and expense statement and reports any areas considered a problem to Property Supervisor.  Provides initial draft of the annual site budget by the deadline given annually by the Property Supervisor.  Maintains compliance within the budget during the fiscal year in order to ensure the fiscal integrity of the project under the direction of the Property Supervisor.  Prepares monthly financial packages for submission to the Property Supervisor.  Prepares weekly Vacancy and Delinquency Reports and submits them in a timely manner to the Eden Housing office.  Completes a Monthly Budget Variance Report and submits it on time.  Completes and submits to the Property Supervisor within 24 hours, any incident that occurs on the property out of the ordinary or which could become an insurance claim or lawsuit.  Adheres to all accounting and reporting procedures required by Eden Housing. Regulatory Requirements  Supervises or completes all resident files at move-in and at each recertification accurately and completely.  Supervises or completes timely and accurate income recertification of all residents within established regulatory guidelines.  Processes and maintains all resident documents and forms including leases, income certifications and recertifications, etc.  Ensures compliance with regulatory and/or financial partner requirements, and requests for information to include but not limited to the preparation and submission of reports in an accurate and timely manner.  Provides reports to Property Supervisor upon request. Administration  Manages the day-to-day administration of the property office, including answering telephones during normal business hours; interacting with residents in a courteous and professional manner; sorting, distributing, opening and answering mail daily; coding invoices daily; and handling resident inquiries and concerns. Ensures the office is clean and well organized, and that it and the staff are presentable to the public. SUPERVISORY RESPONSIBILITIES Directly supervises one or more employees in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems, under the supervision of the Property Supervisor. Qualifications EDUCATION and/or EXPERIENCE  High school graduate or GED; Bachelor’s Degree (BA) from a four-year college or university a plus;  or one year experience in affordable housing management  or one year managing people, projects, materials and information; or equivalent combination of education and experience. PREFERRED SKILLS and/or ABILITIES  Willingness to learn and troubleshoot preventive plumbing, electrical and landscaping and ongoing maintenance issues and concerns.  Positive attitude, good sense of humor, energetic, assertive, and capable role model for subordinates.  Demonstrated integrity on a professional level.  Excellent communication and customer service skills. Strong attention to detail.  Knowledge of Word and Excel. Yardi software knowledge a plus.  Ability to handle a large number of projects at once and shifting priorities in a fast paced environment.  Second language skill a plus. CERTIFICATES, LICENSES, REGISTRATIONS  Valid California Driver’s License and insurance required.  ARM certification preferred. When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.