3 Technical Support jobs

Position Summary: Manufacturing Engineer 3 will be responsible for manufacturing and design engineering in coordinating the release of new products. Job Functions/Duties: Interfaces with manufacturing and design engineering in coordinating the release of new products Reviews new designs for manufacturability and makes recommendations to design engineering on manufacturability improvements (DFMA, Serviceability, Safety, Ergonomics, and Modularity) Estimates manufacturing cost, determines time standards and makes recommendations for fixturing and process requirements of new product lines Develops, implements and maintains methods, operation sequence and processes in the manufacturing of sub-assemblies and final assemblies Makes recommendations for outsourcing vs building in house of sub-assemblies Works with outside suppliers on outsourcing activities. Maintains records and reporting systems for coordination of manufacturing operations. Works closely with design engineering to close issues found during manufacturing of new products. Designs and procures manufacturing fixtures. Perform Virtual Builds: using 3D CAD models to determine product manufacturability including BOM validation, determine proper build sequence, labor hour estimation, DMFA, tooling and fixtures assessment Required Skills: Outstanding analytical, verbal, and written communication skills that will enable the candidate to positively influence multi-level, cross functional teams. Familiarity with lean manufacturing methodologies as they apply to low volume/high mix products. Must be well-versed in Microsoft Office products, with proficiency in Excel and PowerPoint 3D modeling (Creo/NX) experience or training strongly preferred Qualifications: Bachelor’s degree in Engineering with a minimum of 3 years of related experience; or an advanced degree with minimum 2 years’ experience. When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.

2 Contractors needed in Palo Alto. Estimated start 10/15/18 Required Experience: 2 years’ experience in working with both iOS and Android mobile devices. (candidate SHALL BE sufficiently proficient in both iOS and Android environment) Includes: Installing and deleting mobile apps 
 Resetting devices to factory setting 
 Backup mobile devices data, applications and 
settings to cloud services (iCloud, Google could 
storage, etc.) 
 Restore mobile devices from cloud services 
 Troubleshooting mobile device issues 
 Ability to work with manufacturer's support 
resources 
 2 years’ experience at an IT service desk: Excellent phone communication etiquette 
 Excellent in-person communication 
 Excellent written communication 
 Ability to follow detailed implementation instructions Ability to adapt and improvise when unexpected issues arise including halting the process and reaching tier 2 support Ability to effectively document unexpected issues, lessons learned or new, helpful findings Ability to schedule and follow through with customer's mobile device enrollment to MDM Ability to walk or drive to remote users' locations (candidate must be mobile and have a clean driving record) Strongly Desired: 1 year experience working in a Mobile Device Management (MDM) environment. Extra considerations for candidates with experience in Microsoft Intune When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.