1 Technical Support jobs

Major Areas of Responsibility include but are not limited to: Installs, implements, configures, integrates, and maintains the LAN, WAN, and Intranet and Internet networking and physical infrastructure for La Clinica de La Raza. Assures the highest security for the network both hardware and software and for the data transmitted throughout the network both internally and externally. Proactively monitors performance, connectivity, and network operating systems with regular and automated reporting to meet up time and data communication goals. Maintains current documentation of all systems and participates in security and business continuity planning and execution. Establishes and operates network test facilities Keeps up to date on current networking technologies and assists in leading other IT staff members as needed in adhering to best practices. Works with the Chief Information Officer to provide tools for La Clinica staff to efficiently and securely provide appropriate technology tools for the mission of providing culturally appropriate, high quality, and accessible health care for all. Communicate daily with the Chief information Officer and with weekly reporting to the CIO on network functioning, changes, infrastructure, and etc. Location Information Technology Requirements Minimum Job Requirements Knowledge Understanding of peripheral hardware installation and configuration A well rounded understanding of network engineering for platforms including enterprise LAN/WAN, data, voice, and video networking Wi-Fi Technology and IP multicasting and troubleshooting Data/voice access such as Frame Relay, ATM, VPN, SONET, and ISDN Protocols including TCP/IP, OSPF, BGP, EIGRP, NetBIOS, DHCP, TFTP, HTTP, and IPSEC IP classes, subnets, multicasts, and NAT Network analysis tools Unix, Linux, and/or Windows operating systems servers Ethernet LANs; internet tools, including FTP, Telnet, and WWW; routers, repeaters, bridges, switches, SNMP, SNA, SNA over IP, and SONET rings Principles of LAN/WAN/multimedia network design, traffic engineering, network security administration, encryption technologies, software, and applications Abilities Excellent customer service, organizational, interpersonal and communication skills Ability to prioritize and complete multiple tasks in a fast-paced, technical environment Able to respond to network alerts during non-production hours Set up and trouble-shooting load balancing technologies Able to problem solve in the various aspects of health information system data networking infrastructure Must be able to work flexible hours. Some evenings, nights, and weekends are occasionally required. Demonstrate flexibility and ability to accept changes gracefully. Able to work professionally and collaboratively in team-based health care delivery. Ability to work and communicate with people from various ethnic, socio-economic, educational and life experience Ability to be kind, empathetic, considerate, understanding, highly communicative, willing to work with others to solve problems, unable to talk down to others, consider everyone an equal, respectful, and must be an all-around great human being to work with. Experience and Other Certifications Requires four year college or university bachelor's degree in computer science or electrical engineering or four year college or university program certificate with the minimum number of years of experience as described below. Eight years of direct experience designing, engineering, configuring, interfacing and implementing network systems large, small, and multipoint, integrating Wi-Fi technology into an IT infrastructure, implementing network security, and including a minimum of three years of experience with Cisco, Juniper, and Fortinet routers, switches, and firewalls. Five years of security experience including firewall, VPN, and network access control. Four years of experience designing, engineering and/or configuring and integrating Wi-Fi technology into an IT infrastructure. Two years of multimedia networking, engineering, installation, configuration, or ongoing maintenance is desirable. Experience with network design and topography IT certifications such as MCITP, CCNA, CCNP, CEH and CISSP preferred; Expert (CCIE) is also is highly desirable. Typical duties include: Working with vendors, clients, carriers and technical staff on network implementation, optimization and ongoing management Providing high-level support and technical expertise in networking technology, including LAN/WAN hardware, hubs, bridges and routers Full-Time/ When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.