11 jobs found in san jose

Job Description: Manages all aspects of customer service including answering inquiries via phone and e-mail, taking orders, and follow up services. Also may require research skills to troubleshoot customer problems. Customers may be internal or external with requests of varying degrees of complexity. Must have strong interpersonal, customer service and communication skills. This position, you will be working closely with clients/hospital reps. who are using their product. If the product has an issues, their customer will reach out to Company/You and you will be the point of contact for this issue. Documenting the issue, working closely with the client to do a repair, coordinate to have the product shipped back to the facilities for fixing, work with internal team to ship out a loaner while their product is being worked on. Keeping track of these loaners to be returned to the facilities after their product is repaired When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.  

Manually packs materials and products according to specifications. Selects and assembles suitable containers. Fills, seals and stacks boxes. Creates and applies labels Performs basic inspections of quality and quantity. Follows established safety guidelines and work orders. Must have the ability to stand for long periods of time and repeatedly lift up to 50 pounds. When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.

Title: Grievance and Appeals Coordinator    GENERAL DESCRIPTION OF POSITION The Grievance and Appeals Coordinator is responsible for the beginning-to-end process of receiving, researching and resolving of new and existing member and provider grievance and appeals cases for all lines-of-business including any escalated step of the grievance and appeals process in accordance with state and federal regulatory requirements, policies and procedures as set forth for each line of business.    ESSENTIAL DUTIES AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty listed below satisfactorily. 1. Act as a back-up to the Grievance and Appeals Intake Specialist during times of high-volume work and/or staffing shortages to ensure appropriate intake of new and existing grievance and appeal cases, assessing the priority of each case and routing to the appropriate staff. 2. Ensure grievance and appeals cases are accurate and include the necessary elements for processing and resolving, giving special attention to those identified as “Expedite”. Create clear and concise documentation in applicable system(s). 3. Use good judgment and department resources to identify all issues and required actions within a case, appropriately categorize cases and identify required actions in accordance with state and federal regulations. 4. Produce and manage outbound documents, correspondence and reports in a manner that meets required time frames. 5. Ensure adherence with state and federal regulatory time frames for handling cases including acknowledging cases, resolving cases, monitoring effectuation of resolution, completing resolution letters and communicating with members and providers within required time frames. 6. Prepare case files for State Fair Hearings, Independent Review Entities or other escalated types of cases, including documentation of the Statement of Position and case narratives. Represent company in any hearing proceedings. 7. Develop effective and professional working relationships with internal and external stakeholders and partners. Communicate effectively with members and providers orally and in writing.  8. Contact members and providers to seek additional information or clarification regarding grievance and appeals cases and review and resolve issues by requesting medical records, notice of action, or any other pertinent information related to grievances and appeals from medical groups, delegated entities and/or providers. 9. Perform complete, accurate and consistent data entry into system software applications in accordance with policies, procedures and instruction from the Manager of Grievance and Appeals Operations. 10. Maintain case files by ensuring that they are documented in accordance with state and federal requirements and organized in a manner that adheres to company standards and audit requirements. 11. Participate in retrospective audit and review of cases and complete and correct gaps or errors in data. 12. Identify operational issues and trends, delegates and other external stakeholders. Communicate these issues internally and externally and assist in formulating appropriate remediation plans. 13. Assist the Manager of Grievance and Appeals Operations and peers with special projects.  Work collaboratively and cross-functionally with other departments to facilitate appropriate resolutions.  Work as a team to complete departmental tasks to meet deadlines and accomplish department objectives. 14. Attend and actively participate in Grievance and Appeals Committee meetings, operational meetings and department meetings, training's and coaching sessions. 15. Perform other related duties as required or assigned. REQUIREMENTS – Required (R) Desired (D) The requirements listed below are representative of the knowledge, skill, and/or ability required or desired. 1. High School diploma or GED. (R) 2.Associate’s degree or equivalent experience, training or coursework. (D) 3.Minimum two years of experience in customer service, provider service, health service, or pharmacy in a managed care or health care environment handling escalated or complex issues. (R)  4.Knowledge of health plan benefits, processes and operations. (R) 5.Prior experience with commercial, Medi-Cal and/or Medicare programs and working with the undeserved populations. (R) 6.Work weekends and company holidays as needed based on business regulatory requirements. (R) 7.Spanish, Vietnamese, Chinese, or Tagalog language bi-lingual skills. (D) 8.Detail-oriented with the ability to conduct research and identify steps required to resolve issues and follow through to effectuation. (R) 9.Proficient in adapting to changing situations and efficiently alternating focus between tasks to support the Grievance and Appeals Department operations as dictated by business needs (R) 10. Ability to consistently meet grievance and appeals accuracy and timeline requirements by achieving regulatory standards. (R) 11. Working knowledge of and the ability to efficiently operate all applicable computer software including computer applications such as Outlook, Word and Excel. (R) 12. Ability to use keyboard with moderate speed and a high level of accuracy. (R) 13. Excellent communications skills including the ability to express oneself clearly and concisely when providing service to internal departments, Members, Providers and outside entities over the telephone, in person or in writing.  The ability to remain calm and de-escalate tense situations. (R) 14. Ability to think and work effectively under pressure and accurately prioritize and complete tasks within established time frames. (R) 15. Ability to assume responsibility and exercise good judgment when making decisions within the scope of the position. (R) 16. Ability to maintain confidentiality. (R) 17. Ability to comply with all policies and procedures. (R) 18. Ability to perform the job safely with respect to others, to property and to individual safety. When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.

Loads, unloads, and moves materials within or near plant, yard, or work site. Inspects materials for quality/defects. Able to identify material by part number or written description. Moves materials onto or from pallets, trays, racks, and shelves by hand. Conveys materials from storage or work sites to designated areas. Counts, weighs, and records number of units of materials moved or handled on daily production sheet. Cleans work area, machines, and equipment. Assembles crates to contain products when required. Attaches identifying tags or labels to materials or marks information on cases, bales, or other containers. Stacks or assembles materials into bundles and bands bundles together. Adheres to all safety rules and regulations. Must have the ability to stand for long periods of time and repetitively lift up to 50 pounds. When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.

Temporary Accountant: 6 month contract Job Description: Review all invoices for appropriate documentation and approval prior to booking and payment. Charge expenses to accounts and cost centers by analyzing invoice/expense reports and recording entries Process weekly vendor payments and expense reimbursements. Build and reinforce exceptional relationship with the Procurement team to improve and address/resolve any PO issues. Maintains all accounts payable daily entries, reports, spreadsheets, and corporate accounts payable files. Assist in monthly closing and expense analysis. Assist in other projects as needed Proficiency in MS Excel skills.   Qualification: 1-2 years accounting related work experience. S. Degree in Accounting or Finance. High level of accuracy and attention to detail. Good communication skills and self-motivated. Proficiency in MS Excel skills. Mandarin speaking is a plus When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor. 

10+ years experience with chemical processing equipment including: HVAC, clean rooms, pumps, chillers, cooling towers, boilers, CDA compressors, LN2 tank, DIW system, various process gases, production vessels, semiconductor fab tools, and filters.   Certified skills are a plus in specific areas such as mechanical, electrical, plumbing, and welding.   Planning, design/build requirements, implementation skills related to chemical processes facilities in semiconductor industry   Statistical process control and design of experiments software experience   PE license is preferred   Knowledge of Maintenance monitoring software a plus   Working knowledge of AutoCAD is preferred  DUTIES AND RESPONSIBILITIES  1. Manage the design, planning, construction, and maintenance of facility equipment and buildings. Discuss any potential building code issues with the city and participate in city plan check review processes for building permit.  2. Owns the Capital Budget process for all Construction related projects. Provides justifications and monitors progress for all projects. Participates in the budget review process with Executive group. Coordinate installation of new equipment and facilities modifications.  3. Work directly with maintenance and technicians in all aspects of facility operations.  4. Provide oversight for development of procedures and practices associated with facility/maintenance operations.  5. Report and analyze performance data for all facility functions.  6. Participate and provide leadership associated with the plant quality improvement program.  7. Oversees the coordination of building space allocation and layout, communication services, and facilities expansion.  8. Serve as facility technical liaison between Materials, Production, QC, Engineering, Technical departments, and all indirect functional groups.  9. Develop and maintain written Facilities Maintenance Manual.  10. Participates in the establishment of health and safety standards for facility operations.  11. Recommend personnel performance evaluations when requested by managers.  12. Oversee the maintenance of facilities engineering documents.  13. Participate in Design Review and Technology Transfer activities.  14. Troubleshoot facilities issues reported internally.  15. Train technical and non technical personnel.  16. Make suggestions to management for improving this position or improving work processes.  17. Monitor and assess site energy consumption and implement steps to increase energy efficiency and savings.  18. Responsible for work safely and environmental regulations by observing and enforcing safety rules, policies, and procedures.  19. Other duties as assigned.  KEY COMPETENCIES   Demonstrated competence at Senior facilities engineering   Communication & Interpersonal Skills   Job Knowledge   Self-Management & Organizational Skills   Teamwork   Judgment & Results Focused   Decision Making & Problem Solving   Productivity with a Quality Focus   Business Acumen Focusing on Results   Project Management & Planning When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.

  Tax Credit experience (great to have – not must have) Excellent Customer Service Willingness to learn Smart and articulate, with great communication skills Dependable If they like the candidate, it will be a contract to hire situation.  When they offer the full time job, they will offer free housing.  Candidate MUST live on premise. When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.

The concierge will be responsible for a creative and organized department. The concierge will be the point of contact for this position.  We are looking for an enthusiastic, outgoing, welcoming individual who loves details & multi-tasking. This person solves problems before they arise, is quick on their toes, and sees tasks through from beginning to end .This person will form an AMAZING first impression for all visitors.  Supervise and coordinate activities of front desk to ensure the 5 star customer service for our members and guests. The concierge will be responsible for organizing and maintaining the reception area and ensure that it is neat and orderly. Meet and greet visitors and guests. Acts as an ambassador to all members, tenants and guests. Act as the point of contact for owners, residents, tenants and third party vendors. Provide services requested by coordinating facility tours, event reservations, facility maintenance repairs and operational activities. Provide support and teamwork to internal staff. Create and edit business correspondence to clients, vendors, tenants and owners. Maintain calendar and schedules as needed. Arrange conference room bookings and maintain schedule for member accommodations and events. Maintain wide range of tenant business referral information available for guests and visitors. Coordinate receipt of deliveries, couriers, communication and mail services. Manage telephone and reception for staff and tenants. Manage and maintain mailbox assignments and keys for tenants. Prepare and hold New Member Orientations. Oversight of New Membership Orientation and all programs associated with membership retention. Participate and assist in company marketing, including writing compelling taglines, subject lines and content, scheduling posts, keeping/distributing meeting minutes. Marketing & Advertising: Participate in marketing meetings and engage with team for social media posting for Event Center. Website: organize and update website content if needed, Meta tags and descriptions to maximize SEO. Assist General Manager with facility operational items. Desired Skills and Experience Qualified candidates will have: Must have a high school diploma or equivalent. Two to four years of experience in customer service preferably in a club related or hospitality industry a plus. Microsoft Windows and Office proficient. When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.

Position: Assembly Bonder (Temp to Hire) Location: San Jose, CA Company Profile We are a multinational semiconductor manufacturer with a location in San Jose, California. The company’s business lines focus on Energy efficiency, mobility and security with semiconductors that help vehicles, factories, and electronics run more efficiently. On the road, they improve vehicle safety, security, and efficiency. The company has global research and manufacturing operations and is traded on the New York Stock Exchange. Responsibilities The Assembly Bonder is a critical member of the manufacturing team for the company’s high reliability business line. Specific responsibilities include: • Perform K & S auto bonding • Utilize tweezers, microscopes and other small tools to complete assembly • Interpret engineering schematics, blueprints and other drawings to aid in assembly of components Background • Ability to start on an immediate temporary-to-hire basis is required • Prior experience with MIL-STD -883 and electronic assembly is highly preferred • Ability to work in a clean room environment wearing ESD clothing is required • Background investigation and drug screen required Compensation and Benefits This role offers a competitive hourly rate with paid overtime and company sponsored benefits for temporary staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.

IT Infrastructure Support Specialist The Information Technology (IT) Support Specialist is responsible for computer/device set-up, installation, troubleshooting, service, upgrades and maintenance.  Additional responsibilities include basic networking tasks, IT asset inventory maintenance, preventative maintenance tasks, and user support.  Job duties are performed onsite during normal business hours, with occasional nights and weekends as required to support production.  This position requires some physical activity, such as lifting and moving computer equipment.  The IT Support specialist must be knowledgeable in all aspects of computer support, diligent and analytical, and work well with others. IT Infrastructure Support Specialist Tasks: Install, maintain and troubleshoot devices and systems, hardware, and software Document system performance, assist with hardware and software debugging Follow maintenance protocols to ensure systems are secure and ready to use Contribute to the design and deployment of servers, directories, wireless, backups, and personal devices   Minimum Requirements: Bachelor’s Degree in Computer Science or related field 3+ years’ experience in computer networks and systems maintenance 2+ years’ experience on current network operating systems Ability to meet deadlines and manage stress effectively in high-pressure situations Understanding of IT principles and an ability to communicate technical concepts effectively Ability to create process documents with flowcharts and diagrams   Desired Skills: Experience with help desk and network monitoring applications Experience with Cisco infrastructure equipment (ASAs, Switches, Routers, Wireless Access Points) Experience with virtualization technologies (XenServer, VMWare. When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.

Responsibilities of the Leasing Consultant:   The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time. Greet potential residents and answer main phone line Prepare and process new applications and re-certifications Adhere to company policies and procedures Conduct tours of property with potential residents Schedule work orders, light data entry Staging models in preparation to show and move-in inspections   Qualifications for Leasing Consultant:   Must have two years in property management/real estate industry Experience with AMSI, YARDI and/or Rent Roll a PLUS Proficient with Microsoft Word and Excel Efficient Time Management Skills Strong interpersonal skills with a can-do attitude Clear Criminal Background is required   When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.