South County Community Health Center Inc. dba Ravenswood Family Health Center
1885 Bay Road, East Palo Alto, CA, USA
POSITION SUMMARY: Under the general direction of the Director of Development, Planning & Evaluation, the Development Assistant (DA) is responsible for providing assistance and support to Ravenswood Family Health Center (RFHC) in the following areas: grants and reporting; fundraising campaigns and events; branding, marketing and communications; and relationship management and customer service. ESSENTIAL DUTIES AND RESPONSIBILITIES: Grants & Reporting Conduct regular grant research Assist with creating calendar reminders for grant and report deadlines as needed Conduct research around population health data for grants and reports Gather information and data as well as draft brief language for grant and report deadlines Assist in packaging and preparing materials for grant proposals and reports as needed Fundraising & Donor Cultivation – Fundraising Campaigns & Events Assist with fundraising campaigns and events Help with the planning and implementation of fundraising campaigns including mail, online appeals, and marketing collateral Provide support with planning, organizing, coordinating, implementing, and analyzing fundraising and donor events including obtaining sponsorships, working with vendors, recruiting staff volunteers, organizing event logistics, tracking and recording donations, etc. Branding, Marketing & Communications Assist with the development and distribution of publications and materials such as annual reports, print newsletters, press releases, brochures, marketing collateral, presentations, and handouts for a broad range of internal (staff, board members, etc.) and external (funders, donors, patients, news media, public officials, etc.) audiences Support the CEO, Development Director, Development staff, and other RFHC staff to produce written and multi-media stories and articles for offline (TV, radio, print) and online (website, email, social media) channels Assist in maintaining communication and marketing assets (logos, photographs, brochures, presentations, videos, etc.) in an organized and updated fashion Relationship Management & Customer Service Help provide responsive, professional customer service to: o members of the press (news publications, TV, radio, etc.), including facilitating to satisfy inquiries and scheduling interviews o public officials, funders, and partner organizations, including facilitating to satisfy inquiries and scheduling meetings Help schedule and organize meetings between RFHC staff and partner agencies, funders, donors, public officials, etc. Provide timely acknowledgement to donors and funders QUALIFICATIONS: The ideal candidate will have the following qualifications: Experience working in Development Bachelor’s degree Strong organizational skills and attention to details a must Ability to prioritize work, juggle multiple projects and meet key deadlines Ability to maintain positive attitude during stressful times Strong interpersonal skills with professional demeanor Ability to effectively work independently and with a team A commitment to continuous improvement and ongoing learning Demonstrated experience working in a multi-cultural, multi-language environment LANGUAGE and CULTURAL SKILLS Ability to read, analyze, and interpret common fundraising and donor cultivation, branding, marketing and communications materials; and grants and reporting documents. Ability to respond effectively verbally and in writing to donors, agencies, or members of the community. OTHER SKILLS AND ABILITIES Excellent written and verbal communication skills including compiling and writing meaningful reports. Flexible, creative, well organized with ability to multi-task. Computer literate in PC skills and Microsoft Office (Word, Excel and PowerPoint with ability to use work processing, electronic spreadsheet, and other database programs to support data collection and reporting. Ability to use, or to learn to use, Photoshop and LightRoom recommended. Willingness and ability to accept responsibility, make sound judgments, know professional boundaries of skill, deal with diverse groups, a variety of personalities, and work as a collaborative team member. Ability to communicate effectively, build effective working relationships and work directly with physicians, staff, managers, department heads, donors, board members, community organizations and community members. Commitment to the goals and philosophy of RFHC.
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