Elements Massage Palo Alto

Our Elements Massage therapeutic approach is designed to match you with the therapist and the specific technique that's best for your unique health and wellness situation. We customize each massage session to the specific needs of every client and often incorporate techniques from each type of massage to ensure that you receive the best and most appropriate treatment.

We opened in January 2015. There are over 270 Elements Massage studios nationwide. Our business model is based on membership.

$14.00 - $16.00 hourly
Elements Massage Palo Alto
Nov 13, 2018
Part time
Do you want to work in a job where you can change clients' lives? Elements Massage is looking for an engaging, fearless, outgoing personality to lead the sales and customer service of potential clients and our current members. Our business is built on Wellness Program sales and we award our team when we meet our objectives.  Our team members will earn commission for wellness plan and have opportunities to earn up to $200+ in additional bonuses. Responsibilities and Duties Elements Massage is looking for a Wellness Sales Associate / Customer Service Associate to create an exceptional massage experience for all the clients every time they come in. Informing all visitors about the benefits of the Elements Wellness Program, a no hassle membership plan Following our proven sales process to enroll clients into the Elements Wellness Program Being the first and final face of hospitality , whether on the phone or in the studio Ensuring the client appointment paperwork and payment process is brief, painless, and accurate Ability to work independently , perform and achieve sales goals Maintain a professional and clean work environment Skills: Ability to follow our proven sales process to sell Elements Wellness program and build customer loyalty. The right candidate must like talking, but more important, love listening to all new clients, established clients, and perspective clients. The right candidate can turn every incident of client criticism to a story of great customer service. Qualifications: Prior retail sales experience preferred ; selling memberships or services in-person to potential clients. Customer Service in a spa-like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution. Familiarity with modern office tools and systems; scheduling and payments are all processed with easy-to-learn computer programs. Driven to create the best work environment for the employees and the best experiences for the client. Studio Specific Benefits: Pay Rate $14-16/hour Bonuses based on monthly conversion numbers A complimentary monthly massage at the studio Paid Sick Leave Opportunity to advance into supervisory/lead role Free Training and proven processes to support your success If working in a rewarding sales environment in a great massage studio sounds exciting, you should apply today! When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.