Extremely simple, yet so few companies achieve this.
It is our Mission on every single customer engagement, large or small; that our customers say, without reservation that choosing VMSI was “the best decision they ever made”.
We do what we say we are going to do and we do it the right way… every time.
While other organizations are hindered by layers of bureaucracy, VMSI is a relatively flat organization with a management structure established where needed to ensure effective escalation and oversight of service execution. This ensures each and every promise made by VMSI is fulfilled and our customers’ expectations are met in every single situation.
VMSI empowers every employee to make on-the-spot decisions, offer on-the-spot options and ultimately execute on-the-spot solutions.
100% of all VMSI customers and employees have immediate access to executive management within VMSI including the CEO and founder 24 hours per day/7 days per week/365 days per year.