CONCIERGE // RECEPTIONIST

$18.00 - $20.00 hourly
  • Roth Staffing Companies
  • San Jose, CA, USA
  • Jan 11, 2019
Contract-to-Hire Admin-Clerical Automotive Customer Service Entry Level

Job Description

The concierge will be responsible for a creative and organized department. The concierge will be the point of contact for this position. 

We are looking for an enthusiastic, outgoing, welcoming individual who loves details & multi-tasking. This person solves problems before they arise, is quick on their toes, and sees tasks through from beginning to end.This person will form an AMAZING first impression for all visitors. 

  • Supervise and coordinate activities of front desk to ensure the 5 star customer service for our members and guests.
  • The concierge will be responsible for organizing and maintaining the reception area and ensure that it is neat and orderly.
  • Meet and greet visitors and guests. Acts as an ambassador to all members, tenants and guests.
  • Act as the point of contact for owners, residents, tenants and third party vendors.
  • Provide services requested by coordinating facility tours, event reservations, facility maintenance repairs and operational activities.
  • Provide support and teamwork to internal staff.
  • Create and edit business correspondence to clients, vendors, tenants and owners.
  • Maintain calendar and schedules as needed.
  • Arrange conference room bookings and maintain schedule for member accommodations and events.
  • Maintain wide range of tenant business referral information available for guests and visitors.
  • Coordinate receipt of deliveries, couriers, communication and mail services.
  • Manage telephone and reception for staff and tenants.
  • Manage and maintain mailbox assignments and keys for tenants.
  • Prepare and hold New Member Orientations.
  • Oversight of New Membership Orientation and all programs associated with membership retention.
  • Participate and assist in company marketing, including writing compelling taglines, subject lines and content, scheduling posts, keeping/distributing meeting minutes.
  • Marketing & Advertising: Participate in marketing meetings and engage with team for social media posting for Event Center.
  • Website: organize and update website content if needed, Meta tags and descriptions to maximize SEO.
  • Assist General Manager with facility operational items.

Desired Skills and Experience

Qualified candidates will have:

  • Must have a high school diploma or equivalent.
  • Two to four years of experience in customer service preferably in a club related or hospitality industry a plus.
  • Microsoft Windows and Office proficient.

When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.

Deadline to Apply

Feb 09, 2019