Program Coordinator, Senior & Veteran Mobility

$81,306 - $121,960 yearly
  • SamTrans
  • 1250 San Carlos Avenue, San Carlos, CA, USA
  • Jan 25, 2019
Full time Project / Program Management

Job Description

JOB SUMMARY:  The Project Coordinator, Senior and Veteran Mobility reports to the Manager, Accessible Transit Services and is responsible for coordinating senior-citizen and veteran customer outreach and support programs for the San Mateo County Transit District (SamTrans), Peninsula Corridor Joint Powers Board (Caltrain), and San Mateo County Transportation Authority (TA).


  • Develop, plan, organize, and execute senior citizen and veteran customer outreach programs and events.
  • Recruit, train, and supervise volunteers to support outreach activities.
  • Act as a liaison to government agencies, non-profit organizations, and other groups that provide services to seniors, veterans, and people with disabilities.
  • Provide administrative, analytical, and data entry program support.


  • Set goals, objectives, and policies for Mobility Ambassadors and Veterans volunteers in the Senior Mobility Initiative and Veteran Volunteer programs.
  • Participate in fund-raising activities and plan, organize, and implement volunteer recognition events and activities.
  • Monitor and evaluate the efficiency and effectiveness of the Senior Mobility Initiatives and Veteran Volunteer Corps programs.
  • Prepare reports for grants and other purposes.
  • Track volunteer hours and the number of people who receive training.
  • Supervise volunteer Mobility Ambassadors and Veterans Volunteers, in coordination with cities and non-profit agencies throughout San Mateo County.
    • Arrange for on-the-job and other required training and evaluation of volunteers.
    • Prepare and maintain procedural and training manuals.
  • Performs all job duties and responsibilities in a safe manner to protect one’s self, fellow employees and the public from injury or harm. Promotes safety awareness and follows safety procedures in an effort to reduce or eliminate accidents.
    • Perform other duties as required.

 SUPERVISION:  Works under the supervision of the Manager, Accessible Transit Services, who establishes goals and objectives and evaluates performance.

MINIMUM QUALIFICATIONS:  Sufficient education, training, and experience to demonstrate the knowledge and ability to successfully perform the essential functions of the position.  Development of the required knowledge and abilities is typically obtained through but not limited to: 

  • A Bachelor’s Degree in social services, marketing, business, health education, or a related field.
  • Three years coordinating community outreach, including organizing volunteer groups.


  • Must be proficient in the use of Microsoft Office applications.
  • Must have effective written and oral communications skills.
  • Must have a valid California Driver License. 


Applications will be screened for completeness and minimum qualifications.

Written and/or skills assessment examination.

Finalists will be interviewed by a screening and selection panel.

Background investigation. 


Holidays:             Seven paid holidays, plus up to five floating holidays per year

Time Off:              Paid Time Off: 21 days per year

Insurance:            Medical, dental, vision care, group life insurance, and more

Transportation:   Free bus transportation for employees and qualified dependents

Retirement:          Public Employees Retirement Systems (CalPERS) and Social Security

  • Classic Members – 2% @ 60 benefit, 3 year average of highest compensation
  • New Members – 2% @ 62 benefit, 3 year average of highest compensation

When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor

Deadline to Apply

Online applications will be accepted until 11:59 pm on Friday, February 15, 2019.