Major Areas of Responsibility include but are not limited to:
- Places patient in examining room, takes detailed medical history, and records patient chief complaint.
- Checks visual acuity; performs optometry and other pretesting as directed by the doctor.
- Responsible for instilling diagnostic topical pharmaceuticals (eye drops) when directed by doctor.
- May handle infectious wastes; prepares instruments for sterilization.
- Selects, dispenses and verifies prescriptions of visual appliances (i.e. frames, contact lenses).
- Responsible for minor frame repairs and adjustments.
- Operates visual fields screening devise and ocular photography cameras.
- Other duties as assigned by supervisor.
Commitment to Quality
- Translates between patient and provider, treatment instructions, questions patients may have regarding physician's orders, use of medications, and contact lenses.
- Demonstrate a commitment to excellent patient experience and quality outcomes in equal measure.
- Communicate and work effectively with providers and other members of the care team to best serve patients.
- Contribute to a welcoming clinical space and healthy work environment through proactive relationship building, direct communication and sound judgment.
- Engaged participation in huddles, staff meetings, team building activities and assigned development opportunities.
- Continue your professional development through participation in educational opportunities.
- Adherence to all ethical and professional standards, including La Clínica's policies and procedures.
General Office Duties
- Schedules follow-up appointments and verifies appointment times with patients.
- Screen and monitor EHR requests, completing or routing as assigned.
- Greet and log in patients arriving at office or clinic in the appropriate electronic system.
- Contact medical facilities or departments to schedule patients for tests or appointments.
- Inventory stock, order, and verify receipt of medical, lab, or office supplies or equipment.
- Keep equipment working; troubleshoot breakdowns; stock supplies; call for repairs.
- Enter key medical record information or perform other required record keeping duties required.
- Basic optometry assisting practices and skills and the various types of equipment used.
- Modern medical terminology, chronic health conditions, and health education related to the service area.
- Working with modern computer applications and electronic health records.
- Methods of safely lifting and moving patients, equipment and supplies.
- Cleaning and sterilization techniques for medical equipment, examining rooms and patients areas.
- Demonstrate flexibility and ability to accept changes gracefully.
- Able to work professionally and collaboratively in team-based care delivery.
- Comfort with direct patient contact and solid interpersonal skills for patient education and coaching.
- Ability to work and communicate with people from various ethnic, socioeconomic backgrounds
- Use clear and efficient written and verbal communication skills using the English language.
- Complete and maintain accurate and concise patient records.
- Bilingual proficiency in Spanish or (Specify Language) preferred.
Other Certifications and Experience
- Requires High School diploma or equivalent, assistant training/experience preferred, courses in ocular anatomy; and diseases of the eye desirable.
- Certificate of completion of two years assistant training program preferred.
- Experience in optometry office preferred.
When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.
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