Clinical Services Director

$125,000 - $150,000 yearly
  • Kelly Services
  • Palo Alto, CA, USA
  • Jun 24, 2019
Direct Hire Admin-Clerical Education Health Care / Medical Nonprofit-Social Services Research

Job Description

We, at Kelly Services, are proud to offer a direct hire position serving our client in Palo Alto, CA as the Clinical Services Director!

As the Clinical Director you will lead the organization's efforts to provide and continually improve clinical services with regard to effectiveness, timeliness, efficiency, safety, and equity (providing consistent care across cultural, gender, SES groups).  You will work with the CCO, Clinical Directors, Executive Management, Leadership Team, Operations Management and others to establish and maintain fiscal stability, create an infrastructure to support evidence-based practice, facilitate the use of information technology and prepare staff to continue to serve clients and families in a world of expanding knowledge and rapid change. 

The Clinical Director (CD) will promote community partnerships in the realm of clinical and educational services.  In addition, the CD will promote the application of a biopsychosocial model that incorporates educational as well as intra-personal, interpersonal, and intersystem functioning perspectives.  The CD has bottom line fiscal and clinical responsibility and accountability for all clinical services offered through the outpatient clinic. 

The CD will directly supervise program managers and direct service providers.  The CD will also provide a limited number of direct service hours to patients at CHC each month.  The Clinical Director will have strong communication skills, both oral and written, and will be a creative and effective manager, leader and supervisor.  Clinical Director must be capable of developing and implementing clear goals, systems and priorities and have strategic problem-solving skills. 


  • To contribute to the development and implementation of the vision for the outpatient clinical programs and services, consistent with the organization's strategic directives
  • To develop and implement new programs and community outreach initiatives in accordance with the organization's strategic directives
  • To continuously develop, refine and monitor appropriate clinical productivity (i.e., direct service) expectations for all outpatient clinical services staff members.
  • To manage the budget for outpatient and intensive outpatient clinical services and programs in a financially responsible manner. 
  • To serve as the organization's liaison to Santa Clara County, San Mateo County and other county Mental Health Departments and to oversee the administration of services under these contracts
  • To meet regularly with other clinical directors from surrounding counties and organizations to develop alliances
  • To organize and manage all programs within the outpatient and outreach clinical services area in a coordinated and efficient manner, maximizing collaboration and the efficient use of resources across programs
  • To work with middle managers and other clinical staff on complex cases requiring consultation from the Clinical Director
  • To work with the compliance and HIPAA officers on medical-legal compliance activities and to manage the organization’s medical-legal risk
  • To develop clinical quality and licensure standards in conjunction with relevant staff members and to develop and maintain a quality assurance monitoring program
  • To ensure adequate supervision of unlicensed staff in compliance with state and professional regulations
  • To serve as clinical liaison to Stanford University in the development and implementation of joint and complementary programs and services


  • Licensed PhD or PsyD required
  • A minimum of five years of administrative and managerial experience, increasing in complexity, including the supervision of clinical professionals (Preferred)
  • Significant experience in interdisciplinary setting delivering services to children and families with behavioral and developmental challenges
  • Demonstrated clinical knowledge and expertise in child development and child psychopathologies especially in the areas of behavioral or mental health care disciplines
  • Demonstrated track record of clinical program development and community outreach initiatives
  • Ability to develop and grow managers at the middle level of the organization through the use of effective mentoring and coaching skills
  • Familiarity and experience with non-profit boards and the role of community-based organizations
  • Experience with medical-legal risk management
  • Understanding and support of clinical research, including outcomes measurement and health services research
  • Familiarity with the academic medical care environment
  • Demonstrated track record in orchestrating change management within a clinical environment
  • Experience in operational planning

Competitive Benefits:

We value our employees’ time and efforts. Our commitment to your success is enhanced by our competitive compensation and an attractive and extensive benefits package for employees working at least .75 FTE or greater, including:

  • Medical, dental and vision benefits
  • 401(k)
  • Health and Dependent Care Flexible Spending Accounts
  • Training and development
  • Educational reimbursement
  • Adoption assistance
  • Life and personal accident insurance
  • Short and long-term disability coverage
  • Free continuing education classes offered on-site
  • Paid sick leave
  • Paid vacation
  • 14-16 paid holidays each year

Why Kelly®?

At Kelly Services®, we work with the best. Our clients include 95 of the Fortune 100™ companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.


About Kelly Services®

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on FacebookLinkedIn and Twitter.

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.


Kelly complies with the requirements of the Fair Chance Initiative. A conviction record does not automatically bar individuals from employment.

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