Customer Service Represenative Inside Sales Manager

$75,000 - $115,000 yearly
  • Coast Personnel Services
  • Fremont, CA, USA
  • Sep 03, 2019
Contract-to-Hire Sales / Business Development (excluding Retail)

Job Description

Coast Personnel Services is seeking a Customer Service Inside Sales Representative Manager for a dynamic and innovative high-tech manufacturing company located in Fremont, CA. We are looking for exceptional individuals to join our team, who have high desire and drive to succeed both personally and professionally, in a fast paced and growing company. 

Essential Duties and Responsibilities: 
• Manage and oversee the work of inside sales representatives team
• Coach, train, evaluate and monitor sales representatives performance
• Set and track sales targets and KPIs
• Coordinate sales projects to meet deadlines
• Execute sales analysis, prepare sales reports and suggest improvements
• Prepare monthly, quarterly and annual sales forecasts
• Use customer feedback to generate ideas about new features or products
• Research and discover methods to increase customer engagement
• Ensure sales, finance and legal policies and procedures are met
• Build an open-communication culture inside your team

Minimum Qualification Requirement:
1. BS degree in Sales, Business Administration or similar relevant field
2. 3-5 years of previous working experience as an Inside Sales Manager
3. Experience with ERP software and MS Excel
4. In-depth understanding of the sales process
5. Excellent communication, interpersonal and team management skills
6. Strong leadership skills with the ability to coach and motivate a team
7. Strong analytical and organizational skills
8. Driven and ambitious individual with a strong desire to succeed

Working Conditions:
1. Able to sit and work at the computer for extended periods of time.

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