Administrative Support Specialist

$22.00 - $26.00 hourly
  • Eden Housing
  • 22645 Grand Street, Hayward, CA, USA
  • Sep 30, 2019
Full time Nonprofit-Social Services

Job Description

 *** To be considered for this position, please use this link to apply: ***


Administrative Support Specialist- Central Office - Hayward


Under the direct supervision of the Corporate Office Manager, provide executive level support, basic clerical and administrative support, and plan internal events of all sizes. Always represent Eden Housing with a high degree of professionalism, diplomacy, tact, and strong customer service orientation.

Essential Duties & Responsibilities


  • Prepare and edit correspondence, communications, presentations and other documents.
  • Monitor, screen, respond to and distribute incoming communications.
  • Screen and direct phone calls.
  • Interact with guests and visitors.
  • Arrange travel, accommodations, itineraries, and all correspondence related to arrangements as needed.
  • Arrange corporate events to take place outside of the work place, such as staff appreciation events.
  • Plan, organize, and implement various internal and external meetings.
  • Manage executive schedule / calendar
  • Prepare reports and presentations for meetings.
  • Attend meetings and take accurate minutes.
  • Uphold a strict level of confidentiality.
  • Maintain a high level of professionalism.


  • Answer phones and greet guests/visitors with a high amount of professionalism and strong customer service orientation. Route and refer calls and guests accordingly.
  • Take detailed messages as needed, and communicate them in a timely manner to appropriate staff.
  • Escalate problems/concerns as needed to appropriate staff using good judgment and discretion.
  • Demonstrate patience and compassion when dealing with high-need callers and guests.
  • Handle sensitive information in confidential manner (resident-related, staff-related, and company-related).



  • Process all incoming mail including opening, date stamping, sorting, logging checks, and distribution in a timely manner.
  • Prepare outgoing mail (Fed Ex, registered and regular mail).
  • Process administrative support requests, as assigned, on a regular, seasonal, and special project basis.
  • Provide back-up and assistance to other support staff as needed.
  • Assists with logistics for company events and meetings.
  • Perform opening duties including, but not limited to: unlocking door, unloading dishwasher, opening blinds in lobby area, straightening/organizing front desk and lobby area, etc.
  • Perform closing duties, including, but not limited to: locking front door, loading / unloading / running dishwashers as needed, straightening up the lobby area, closing blinds in lobby area, etc.



Associate's degree (A. A.) or equivalent from 2-year college preferred and three to four years related experience and/or training, with demonstrated success performing the critical job functions; or equivalent combination of education and experience.



Valid California Driver’s License and insurance required.

*** To be considered for this position, please use this link to apply: ***

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