Store Supervisor

$18.00 - $22.00 hourly
  • Kee Wah Bakery
  • Nov 26, 2019
Full time,   Part time   Customer Service Food / Beverage / Hospitality Management

Job Description

Kee Wah Bakery is currently looking for talented individuals with supervisory experience who is passionate to further their career in management. The successful candidate will be able to enhance customer satisfaction, meet sales and profitability goals and manage staff effectively.

Flexible Part-Time or Full-Time Shifts between the hours of 8am and 9pm.

Requirements

  • At least one year of work experience in restaurant/café/retail store supervision or management
  • Strong written and verbal communication skills
  • Ability to multi-task, organize, and prioritize with efficiency
  • A personable, friendly and outgoing personality -- must enjoy interacting with and servicing customers
  • Sincerity, honesty and candidness with team members and customers alike
  • Basic computer skills and knowledge of Microsoft Office (Outlook, Word, Excel)
  • Excellent work ethic and teamwork concepts
  • Ability to lead, motivate, and manage employees
  • Good attendance and available to work on weekends and holidays

 

Responsibilities include but not limited to

  • Ensure customer satisfaction by training employees in both customer service and product knowledge
  • Provide excellent customer experience for all our customers including resolving problems or complaints in a timely manner
  • Maintain food service and production levels -- ensure that food is prepared and served in the appropriate quantity and with the utmost quality
  • Ensure operations are in accordance with kitchen sanitation and safety standards
  • Accurately and quickly operate cash register/POS system. Record data accurately (voids, refunds tech problems, etc.)
  • Start-up and shut-down of store equipment and processes (during opening/closing shifts)
  • Assist with inventory responsibilities
  • Assign duties, responsibilities and stations to employees in accordance with work requirements
  • Manage and motivate employees through constant communication

We are looking for individuals who are

  • Honest and dependable
  • Enjoy learning with an open mind, passionate and creative
  • Friendly and enjoy working with others and seek to enhance team morale
  • Positive attitude and be able to stay calm under pressure

We offer

  • Great pay with bonus
  • Free food during your shift and employee discount 
  • No-cost premium health benefits for full time employees
  • Friendly, fair and supportive work environment

 When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.