Hours : Full-Time; $19/hour
Supervisor : Program Manager
Under the direction of the Program Manager, the Independent Living Generalist is responsible for providing an array of services in group and individual settings, including peer counseling, information and referral, and advocacy. These activities to be carried out in service areas of housing, benefits, work incentives, health care, etc. The Independent Living Generalist is responsible for establishing relationships with community organizations that provide services for persons with disabilities.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provide service coordination to the cross disability community, including needs assessment, identification of relevant community resources, and advocacy.
• Provide independent living skills training so consumers may actively participate in obtaining community services.
• Provide assistance in areas including IHSS, basic disability benefits and work incentives, housing, health care and ADA related issues.
• Provide housing referrals and counseling for those seeking housing individually and in groups. Provide tenants rights/Fair Housing information and advocacy.
• Provide peer counseling to individuals and in groups to assist consumers in developing peer and family support systems.
• Maintain up-to-date working knowledge of, and provide information, support, counseling and advocacy for Medicare, MediCal, IHSS and Paratransit to consumers and through information and referral services.
• Collaborate with government agencies and community based organizations to facilitate coordination of services for consumers.
• Through community outreach, establish relationships with community groups to facilitate identification of persons with disabilities, identify venues for community education, and work to increase both disability awareness and accessible service delivery in the community.
• Provide Information and Referral services.
• Work collaboratively as a team member with other CID staff to assist consumers in addressing issues and achieving goals.
• Represent CID at community meetings, task forces and committees relevant to persons with disabilities.
• Accurately complete and maintain all electronic and paper records required for CID grant reporting.
• Other duties as assigned.
Education and Experience : Has a BA or equivalent experience working in the field of disability. At least 2 years experience in social services or advocacy setting, preferably working with persons with disabilities. Familiar with protocols, documentation, and requirements for receiving social service benefits. Excellent computer skills including the ability to learn new programs on an ongoing basis. The individual must know how to use databases, Microsoft Windows and Microsoft Office programs.
Problem Solving: Possesses critical thinking skills and ability to develop advocacy strategies and break them into manageable steps for others. The individual is able to define problems, collect and interpret data, establish facts, draw conclusions, and initiate resolutions. The individual understands the independent living philosophy and carries it out in their work, maximizing consumer participation. The individual is a role model advocate: works to overcome obstacles, promotes a positive attitude while brainstorming solutions and strategies. The individual initiates projects and works with minimal supervision.
Time Management: Thinks strategically, prioritizes competing demands, and plans ahead. Completes work within deadlines, completes consumer goals in a timely fashion including follow-up to assure the goals undertaken are accomplished quickly.
Team Player: Is aware and committed to accomplishing department and agency goals. Is respectful and works co-operatively with others. Is sensitive to the needs of other staff and consumers and behaves in a manner to improve the overall functioning of the agency.
Communication: Effectively communicates with people from diverse backgrounds, including, consumers, media, community members, staff and management both in written and oral form. Listens carefully and ask questions appropriately to delineate issue(s) and empower consumer regarding options. Excellent public speaking skills, the ability to present information in clear and articulate, logical and organized manner.
Physical Demands: Using computer monitor and keyboards, as well as a telephone headset, for long periods of time. Travel to various community offices as necessary. Make outreach visits to locations where individuals with disabilities may be contacted. Attend various outreach and community education events.
Personal experience as a person with a disability. Bilingual-bicultural strongly preferred.
All staff at CID are responsible for adhering to the codes of conduct outlined in the Employee Handbook.
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