Are you a business-minded professional who thrives in a customer-oriented environment? If so, Academy of Art University may have a position for you. We are currently hiring a Student Accounts Coordinator to support the Academy's Accounts Receivables department.
The Student Accounts Coordinator will primarily manage student accounts by processing billing, refunds, and general statements. Students will have frequent questions regarding their account and you will be the person to provide them with the appropriate information that is needed. The AR Coordinator will work closely with Accounts Payable as well as the Office of the Registrar to ensure the accuracy of records and processing. Most importantly, the AR Coordinator will provide constant guidance to students that have delinquent accounts.
Candidates must have at least one to two years of customer service experience preferably within collections or accounts receivable. The Accounts Receivable Coordinator will use excel on a frequent basis so candidates must have knowledge of the program as well as other basic Microsoft programs. Being a team player is essential to this role and being able to provide quality customer service is a must. The AR Coordinator must also be willing to work Saturdays on occasion.
Academy of Art University offers full-time employees health insurance, 401k options, paid vacation based on years of service (15 days' accrual at start), paid holidays, paid sick leave and a commuter benefit program. The Academy also offers full-time employees an opportunity to take one undergraduate course tuition-free each semester. We also have a swimming pool with multiple lanes, two fitness centers and many recreational programs that you are welcome to benefit from throughout the year.
When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.