Dispatch Clerk

$18.00 - $19.00 hourly
  • Coast Personnel Services
  • San Jose, CA, USA
  • Jun 11, 2020
Contract-to-Hire   Customer Service

Job Description

Coast Personnel Services is seeking a Dispatch Clerk for one of our well-establish clients in North San Jose. This is a long term position. Must be able to be flexible with schedule including early hours or late evenings.

1.Customer Delivery & Pickup Coordination
a. Responsible for the coordination of customer orders for shipment or pick-up, in conjunction with Operations,
Customer, Customer Service, and Drivers.
b. Dispatch drivers in a cost effective and timely manner to ensure delivery/ pick-up deadlines in conjunction with
traffic and geographical service areas.
c. Work with truck loader so that truck is loaded in an organized manner that coincides with the delivery order.
d. Maintain a dispatch log to record all details of pick-up and delivery orders to provide Accounts Receivable real time invoicing.

Education/Knowledge/Skill Requirements:
•High School diploma, GED, or equivalent experience in field.
•2 years’ data entry / order entry experience.
•Ability to multi-task calls from different drivers, operations staff, and customers concerning dispatch
instructions and communicate instructions clearly.
•Proficient use of computer, email, scanning, and dispatch software.
•Excel experience a plus
•Has attention to detail, and ability to plan, organize and prioritize efficiently.
•Be able to work in and exhibit professionalism and calmness in a high-pressure environment.


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