Reporting Analyst - Procurement Operations

  • WNS Denali
  • Fremont, CA, USA
  • Apr 22, 2021
Full time Purchasing-Procurement

Job Description

The Reporting Analyst - Procurement Operations will be part of a client procurement service delivery team, creating and maintaining transactional and operational reports and dashboards (for measuring and tracking volumes, cycle times, KPIs, and SLAs) in accordance with client-specific operating guidelines. Specific requirements may include writing queries, designing dashboards, data extraction & analysis, ad hoc reporting, etc.

Key Responsibilities / Job Duties

Procurement Operations Reporting:

  • Create weekly / monthly reports measuring various SLAs and KPIs for tracking health of program(s). Prepare reports by collecting, analyzing, and summarizing information and trends.
  • Respond to ad hoc inquiries from internal and external stakeholders and help with extracting data to create reports.
  • Validate and verify data sources with extensive testing to maintain high confidence level.
  • Design, maintain, and enhance dashboards (Tableau and others) 
  • Suggest and make changes in existing processes and metrics measures to increase efficiency & effectiveness. Automate & simplify processes for reporting, measuring, and tracking metrics.
  • Write complex SQL queries to define data sources to be used independently (and/or for feeding into dashboards)
  • Drive 100% accuracy in the entire process.
  • Engage with stakeholders to increase data driven decision making.
  • Create informative & actionable reports which highlight relevant business process inefficiencies and opportunities for improvement.

Additional Responsibilities:

  • Reporting Analyst - Procurement Operations may also support the delivery of other Denali’s procurement and sourcing services including spend analysis, supplier performance management, productivity and efficiency tracking, and resource utilization. 
  • Work closely with cross functional product and data teams to create & validate data sources.
  • Contribute to continuous improvement efforts to enhance reporting capabilities


  • Bachelor’s / Master's Degree in Business, Analytics, Supply Chain or related discipline
  • A minimum of 2+ years of work experience in data analysis, Tableau dashboards, SQL (or similar languages)
  • Data Analysis, Advanced MS Excel, Google Sheets, Presto Database, Tableau

Additional Information

Knowledge, Skills and Abilities

  • General knowledge and understanding of procurement fundamentals.
  • Analytical thinking & Problem Solving
  • Excellent communication and interpersonal skills

Client Services Capabilities:

  • Strong customer service orientation
  • Ability to learn client specific processes, terminology, systems, and unique requirements by various business groups.
  • Sense of urgency due to cross functional and fast-moving nature of operations, Big picture thinking, prioritization (comfortable with multi-tasking)
  • Ability to work independently as well as cross-functionally, with non-technical stakeholders.

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