Restaurant Supervisor

$24.00 - $25.00 hourly
  • Hotel Nia
  • Menlo Park, CA, USA
  • May 11, 2022
Full time Food / Beverage / Hospitality

Job Description

Supervise restaurant operations in accordance with brand/hotel guest service and sustainability standards, ensuring a high level of service and satisfaction.  

Essential Job Functions

  • Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.   
  • Perform various financial activities such as cash handling, deposit preparation, and payroll.

  • Resolve customer complaints regarding food and beverage service.

  • Forecast staff, equipment, and supply requirements based on menu.

  • Follow sustainability guidelines and practices related to HHM’s EarthView program.

  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.

  • Ensure positive working relationship with vendors.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Position Requirements

  • High School diploma preferred.
  • Previous food and beverage experience required or equivalent training.
  • Previous supervisory experience preferred.
  • Knowledge of hotel PMS and Micros preferred.

Work Environment and Context

  • Work schedule varies and may include working on holidays and weekends.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching.

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