Event Sales and Services Manager OEM - HYBRID

$75,000 yearly
  • Evolution Hospitality LLC
  • 400 West Java Drive, Sunnyvale, CA, USA
  • May 11, 2022
Full time Food / Beverage / Hospitality Sales / Business Development (excluding Retail)

Job Description

We are the counterpoint to the status quo. TETRA Hotel, joins Autograph Collection by Marriott as the newest luxury, boutique hotel in Silicon Valley. This stunning hotel campus has a combined 350 guest rooms and suites, 2,000 sq ft of indoor meeting space, and unique outdoor gathering spaces to offer an experience exactly like nothing else. The property also features several distinct dining and drinking destinations, including Adrestia - a Californian restaurant with Asian-inspired seasonal fare, Nokori – a bespoke Japanese Whisky lounge, Coffee Manufactory – a vision of Tartine Bakery, featuring craft coffee, a retail experience, and grab and go dining, plus AC Lounge – our Spanish inspired lobby bar with gin and tapas, and AC Kitchen – offering a European breakfast spread. Beyond our meeting and dining experience, the campus has amazing immersive art in communal spaces: the Nexus, the Mark, and our third level olive-shaded pool deck.


Join us as an Event Sales and Services manager to bring life to the visions of our clients with their events and programs at our event spaces and outlets. The position proactively prospects and closes group and catering business opportunities as well as does the event execution for a full cycle experience. This position is a hybrid position and you will be required to be on site as appropriate to meet clients and service events.


Make your story part of ours.


Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates’ overtime does apply and is calculated accordingly



    • Must have a passion for hotels, events, and beverage + food.
    • High School diploma or equivalent required. College course work in hospitality or events helpful.
    • Experience in a hotel, event venue, or a related field preferred.
    • Must be proficient in Windows operating systems and has a good grasp of computer systems.
    • Must work well in stressful high-pressure situations.
    • Experience with professional selling skills desired: opening probing supporting closing
    • Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
    • Must be able to work independently and simultaneously manage multiple tasks; strong organization and presentation skills
    • Must be effective at listening to understanding clarifying and resolving the concerns and issues raised by coworkers and guests.
    • Must be able to work with and understand financial information and data and basic arithmetic functions.
    • Must have a valid driver’s license for the applicable state.


    • Effectively attain assigned meeting planner satisfaction scores revenue goals as well as food and beverage goals. 
    • Proactively conduct solicitation calls conduct tours and entertain clients specific to needs respective to the assigned property. 
    • Monitor and evaluate trends within your market segment.
    • Approach all encounters with guests and employees in an attentive friendly courteous and service-oriented manner.
    • Adheres to Aimbridge Hospitality’s established regulations company standards catering/meeting standards and related catering sales metrics.
    • Develop a full working knowledge of the operations and policies of the hotel and applicable departments.
    • Demonstrates ability to deliver banquet event orders on a timely basis (10 days) and ensure accuracy.
    • Maintain trace system in respect to monthly commission/rebates for said groups. Ensure check requests W9's and PO's are copied and filed in Sales Checkbook and distribute to Accounting as received or said trace dates established.
    • Conduct monthly audit in CI/TY system for Critical Dates Double bookings rate discrepancies print daily reports for DOS as needed and requested.
    • Plans coordinates and implements special events and other meetings conferences and special projects.
    • Coordinates and organizes Pre and Post Cons
    • Meet and greet onsite contacts.
    • Ensure changes are communicated timely to impacted departments/operations leaders. 
    • Maintain strong visibility in local community and industry organizations as applicable.
    • May assist in implementing and/or participating in special promotions relating to direct sales segments i.e. sales blitzes etc.
    • Attend daily/weekly/monthly meetings and any other functions required by management.
    • Perform any other duties as requested by the General Manager or Director of Sales.
  • When applying, please note that you saw the job posted on the NOVAworks Job Board. If you need help with your resumé, please see a NOVAworks Career Advisor.