Store Systems IT Manager

$130,000 - $140,000 yearly
  • Talent Connection
  • Dublin, CA, United States
  • Mar 12, 2018
Full time Engineering Information Technology

Job Description

Responsibilities for the Store Systems IT Manager

The Manager of Store Systems is responsible for managing the coordination of activities of a section or area within Store Systems. Areas of focus include managing and leading initiatives, people management, communication, individual contributions and client management activities.

• Manage internal and external staff and lead efforts in the support of existing systems, processes, services and/or in the execution of new projects
• Manage budget, expenses, project scope, facilitate project delivery and support
• Create and direct department initiatives based on internal and external needs of business users and teams
• Develop and manage detailed, bottoms up project plans covering the entire systems development life cycle and associated financial needs
• Direct implementation of improvements in all areas of IT responsibility
• Partner with IT and business stakeholders to ensure timely and successful issue resolution. Influence and drive alignment of key decisions on projects
• Influence, manage, coach and mentor team members. Provide specific, timely and constructive feedback on a day-to-day basis
• Lead status meetings with team and oversee effective facilitation
• Set communication flow activities to keep the team well informed of changes within their departments, functions and organization
• Manage and deliver presentations that consider the perspective of all related parties
• Resolve and/or escalates issues in a timely fashion
• Strengthen long-term client relationships within departments/divisions
• Set and manage internal client expectations
• Collaborates with internal client peer groups to identify needs and evaluate business solutions
• Perform individual activities to support the operations as necessary
• Provide Level 3 support on production issues
• Work with software and/or hardware vendors on enhancements and production issues


Qualifications for the Store Systems IT Manager
• 8-10 years of experience in the IT field or equivalent work experience
• Demonstrated project management experience
• Strong analytical, problem solving and root cause analysis skills
• Strong driver and executor with ability to deep dive into the details
• Strong verbal skills, including the ability to present to and coordinate with IT and business leadership
• Minimum of 1 year in supervisory/managerial position
• Ability to frequently interact with direct reports, customers and peer group managers involving matters between functional areas, other division or units, or customers and IT.

Preferred Skills and Qualifications for the Store Systems IT Manager
• Working experience in Retail, particularly with Store systems
• Programming experience with any computer language
• Strong analytical, problem solving, root cause analysis, and debugging skills
• Store deployment/field experience -- rollout of hardware/software across distributed systems/users
• Experience with the Microsoft Office Suite, Microsoft Project and Visio
• Experience with (Sun Solaris) UNIX and Windows operating systems
• Experience with relational databases – specifically Oracle, SQL Server and Non-STOP SQL
• Bachelor’s Degree with a concentration in Business, Information Systems or Computer science, or an equivalent diploma

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