Coordinator, Computer Laboratory

$5,710 - $7,672 monthly
  • Foothill-De Anza Community College District
  • Los Altos Hills, CA, USA
  • Nov 14, 2022
Full time Education

Job Description

Coordinator, Computer Laboratory

 

HR EMPLOYMENT/CAREERS

Initial Review Date: 10/20/2022**

 

**Any complete applications received after the review date will only be forwarded to the hiring committee at their request.

 

Salary Grade: C1-52

 

Starting Salary: $5,710.28 (per month) plus benefits

 

Full Salary Range: $5,710.28 - $7,672.56 (per month)

 

The Foothill-De Anza Community College District is currently accepting applications for the classified position above.

 

Foothill - De Anza Community College District Mission Statement:

 

The mission of the Foothill-De Anza Community College District is student success. We are driven by an equity agenda and guided by core values of excellence, inclusion, and sustainability. Every member of our district contributes to a dynamic learning environment that fosters student engagement, equal opportunity, and innovation in meeting the various educational and career goals of our diverse students. We are committed to providing an accessible, quality undergraduate education dedicated to developing a broadly educated and socially responsible community that supports an equitable and just future for California.

 

De Anza College Mission Statement:

 

De Anza College provides an academically rich, multicultural learning environment that challenges students of every background to develop their intellect, character and abilities; to realize their goals; and to be socially responsible leaders in their communities, the nation and the world.

 

De Anza College fulfills its mission by engaging students in creative work that demonstrates the knowledge, skills and attitudes contained within the college's Institutional Core Competencies:

 

• Communication and expression

• Information literacy

• Physical/mental wellness and personal responsibility

• Civic capacity for global, cultural, social and environmental awareness

• Critical thinking

 

De Anza College is a student centered, innovative environment that strategically supports student equity and success. The college seeks to employ counselors who are willing and able to implement the “Six Factors that Support Student Achievement” as outlined by the California Community College Research and Planning Group.

 

Six Factors that Support Student Achievement:

 

Directed — students have a goal and know how to achieve it

 

Focused — students stay on track, keeping their eyes on the prize

 

Nurtured — students feel somebody wants and helps them to succeed

 

Engaged — students actively participate in class and extra-curricular activities

 

Connected — students feel like they are part of the college community

 

Valued — students skills, talents, abilities and experiences are recognized; they have opportunities to contribute on campus and feel their contributions are appreciated

 

DEFINITION

 

Under general supervision, plans, organizes, coordinates, schedules, and participates in the daily operations and support of assigned computer and/or instructional laboratory; troubleshoots and resolves hardware and software problems; and performs related duties as assigned.

 

SUPERVISION RECEIVED AND EXERCISED

 

Receives general supervision from assigned supervisory and managerial staff. Exercises no supervision of staff.

 

CLASS CHARACTERISTICS

 

This is a coordinator class responsible for planning, organizing, and coordinating assigned computer and/or instructional laboratory programs, services, activities, and events. The duties involved include the implementation of goals and objectives and oversight of budget, performance, and reporting. Positions work on tasks that require the use of discretion and independent judgment in performing assigned work and ensuring the efficient and effective functioning of assigned operations. Assignments are given with general guidelines and incumbents are responsible for establishing objectives, timelines, and methods to deliver work products or services. Work is typically reviewed upon completion for soundness, appropriateness, and conformity to policy and requirements.

 

EXAMPLES OF TYPICAL FUNCTIONS (Illustrative Only)

 

• Organizes, coordinates, schedules, and oversees computer and/or instructional laboratories, programs, services, activities, and events for a diverse student population by creating positive learning communities.

• Participates in the planning, development, and implementation of policies, procedures, and handbooks for assigned functions, including incorporating regulatory updates and technological advancements, as appropriate.

• Oversees and conducts recruitments for and training of student workers; develops work schedules; reviews and approves timesheets; monitors hours worked and allocated budgets; provides work direction and confers with student workers to explain performance standards, policies, and procedures; prepares student workers for future internships and/or jobs.

• Uses and promotes the use of theory-based developmental learning strategies when assisting students with assignments.

• Assists and provides access and training to faculty, students, and staff in the use of a variety of software, services, equipment, materials, and supplies found in assigned instructional and/or computer laboratory.

• Coordinates, oversees, and participates in the refurbishment of donated computer systems; trains student workers on how to refurbish computers; receives applications for refurbished computers and selects recipients based on established guidelines, policies, and procedures.

• Evaluates, responds to, and resolves requests for technical support from faculty, students, and staff experiencing problems with hardware, software, networking, process automation, and other computer related technologies; diagnoses and troubleshoots problems, researches, determines, and implements solutions, and/or refers highly complex problems to specialized or higher-level personnel.

• Delivers, installs, or assists in the installation of computers, software, and peripheral components addressing hardware and software problems; tests, clones, loads, and configures software on various computer platforms; may modify specific applications for use by department; deploys software, settings, scripts, and batch files to workstations.

• Advises faculty and staff on new and upgrades to instructional applications and systems; works with faculty to determine future application and system needs; assists with setting up process and procedures for evaluating and recommending application and system needs.

• Researches, evaluates, and recommends software, hardware, and related system purchases by contracting vendors, obtaining and evaluating pricing information and quotes, assisting faculty in researching, testing, and evaluating products, and coordinating vendor demonstrations; conducts post-implementation testing and evaluation.

• Assists in budget tracking and reconciliation processes by monitoring and tracking expenditures.

• Organizes and maintains accurate and detailed databases, files, and records, verifies accuracy of information, researches discrepancies, and records information; creates surveys and reports.

• Prepares and delivers presentations to student organizations, faculty, staff, and classes regarding computer laboratory programs, services, activities, and events.

• Performs a variety of administrative office support duties such as maintaining websites; opening and securing offices; and ordering and maintaining office and center supplies.

• Attends and participates in meetings.

• Responds to inquiries and requests for information; interprets and applies regulations, policies, procedures, systems, rules, and precedents in response to inquiries and requests.

• Learns and applies emerging technologies and, as necessary, to perform duties in an efficient, organized, and timely manner.

• Performs related duties as assigned.

QUALIFICATIONS

 

Knowledge of:

 

• Applicable federal, state, and local laws, rules, regulations, ordinances, and District policies and procedures relevant to assigned area of responsibility.

• Principles, practices, policies, and procedures related to planning, coordinating, and implementing computer laboratory programs, services, activities, and events.

• Principles and practices of computer laboratory coordination including implementation of the goals and objectives and oversight of budget, performance, and reporting.

• Computer hardware, software, systems/infrastructure, and related peripherals.

• Computer and programming languages.

• Theories, principles, practices, and methods for evaluating, configuring, installing, troubleshooting, and maintaining hardware, software, systems/infrastructure, and related peripherals.

• Principles and practices of data collection and report preparation.

• Record keeping principles and procedures.

• English usage, grammar, spelling, vocabulary, and punctuation.

• Modern office practices, methods, and computer equipment and software relevant to work performed.

• Techniques for providing a high level of customer service by effectively dealing with the public, students, and District staff, including individuals of diverse academic, socio-economic, ethnic, religious, and cultural backgrounds, disability, and sexual orientation.

Ability to:

 

• Demonstrate understanding of, sensitivity to, and respect for the diverse academic, socio-economic, ethnic, religious, and cultural backgrounds, disability, and sexual orientation of community college students, faculty and staff.

• Interpret, apply, explain, and ensure compliance with applicable federal, state, and local laws, rules, regulations, ordinances, and District policies and procedures relevant to assigned area of responsibility.

• Assist in the development of goals, objectives, policies, procedures, and work standards for assigned computer and/or instructional laboratory.

• Develop, implement, and coordinate assigned programs, services, and activities in an independent and cooperative manner, evaluate alternatives, make preliminary recommendations, and prepare reports.

• Coordinate and oversee budgetary and reporting activities.

• Understand different learning styles and potential learning and skills challenges facing community college students.

• Analyze, interpret, summarize, and present information and data in an effective manner.

• Evaluate and develop improvements in operations, procedures, policies, or methods.

• Research, analyze, and evaluate new service delivery methods, procedures, and techniques.

• Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.

• Effectively use computer systems, software, and modern business equipment to perform a variety of work tasks.

• Use English effectively to communicate in person, over the telephone, and in writing.

• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.

• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

MINIMUM QUALIFICATIONS:

 

• Understanding of, sensitivity to, and respect for the diverse academic, socio-economic, ethnic, religious, and cultural backgrounds, disability, and sexual orientation of community college students, faculty and staff.

• Any combination of training and experience which would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be equivalent to graduation from an accredited four-year college or university with major coursework in computer science or a related field AND two (2) years of experience in a computer laboratory or related academic setting.

Licenses and Certifications:

 

None.

 

PHYSICAL DEMANDS

 

Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. Standing in and walking between work areas is frequently required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification frequently bend, stoop, kneel, and reach to perform assigned duties, as well as push and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 30 pounds with the use of proper equipment. Reasonable accommodations will be made for individuals on a case-by-case basis.

 

ENVIRONMENTAL ELEMENTS

 

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances.

 

APPLICATION PACKET:

 

• A District on-line application on http://hr.fhda.edu/careers/. *In the application, you will provide information, which demonstrates your understanding of, sensitivity to, and respect for the diverse academic, socio-economic, ethnic, religious, and cultural backgrounds, disability, and sexual orientation of community college students, faculty and staff. Additionally, you will be asked to explain how your life experiences, studies or work have influenced your commitment to diversity, equity and inclusion.

• A cover letter addressing your qualifications for the position.

• A current resume of all work experience, formal education and training.

If any required application materials are omitted, the committee will not review your application. Items not required (including reference letters) will not be accepted. For full-consideration, all application packets must be received by 11:59 pm on the closing date.

 

Please allow yourself ample time to complete your application and resolve any technical difficulties that may arise with your submission. We do not guarantee a response to application questions within 48 hours of the closing date. You may also visit our “Applicant Information” to assist with technical difficulties at: http://hr.fhda.edu/careers/a-applicant-instructions.html

 

CONDITIONS OF EMPLOYMENT:

 

Position: Full-Time, Permanent, 11-months per year

 

Work Schedule: Works 8 hours/day on-site between the hours of 8:00 am - 10:00 pm based on lab needs, and a 1 hr lunch.

 

Starting date: As soon as possible upon completion of the search process.

 

Excellent benefits package which includes medical coverage for employee and eligible dependents, dental, vision care, employee assistance program, long term disability, retirement benefits and basic life insurance. For information on our benefits package that includes medical for employees and dependents, visit our web site: http://hr.fhda.edu/benefits/index.html.

 

Persons with disabilities who require reasonable accommodation to complete the employment process must notify Employment Services no later than the closing date of the announcement. The successful applicant will be required to provide proof of authorization to work in the U.S. All interviewing costs incurred by applicant are the responsibility of the applicant.

 

For more information about our application process contact:

 

Employment Services

 

Foothill-De Anza Community College District

 

12345 El Monte Road

 

Los Altos Hills, California 94022

 

***When applying, please note that you saw the job posted on the NOVAworks Job Board. If you need help with your resumé, please see a NOVAworks Career Advisor.

Deadline to Apply

Open Continuous, The recruitment may close at any time without notice so interested applicants are encouraged to apply early.