Program Coordinator II (Student Resources and Basic Needs)

$6,452 - $8,656 monthly
  • Foothill-De Anza Community College District
  • Los Altos Hills, CA, USA
  • Nov 23, 2022
Full time Education

Job Description

Program Coordinator II (Student Resources and Basic Needs)



Closing Date: 08/01/2022*


*Any complete applications received after the closing date will only be forwarded to the hiring committee at their request.


Program Coordinator II

Starting Salary: $6,452.96 (per month) plus excellent benefits; Salary Grade: C1-59

Full Salary Range: $6,452.96 - $8,656.76 (per month)


The Foothill-De Anza Community College District is currently accepting applications for the classified position above. We are looking for a Program Coordinator II.



Foothill - De Anza Community College District, composed of two colleges and an education center, is one of the top performing districts in both California and the United States, and one of the largest, ranking seventh in size among the state's 72 districts, serving more than 58,500 students per year and with an operating budget of $180M unrestricted general fund. Consistent with its mission, the District has a strong commitment to equity and inclusion and incorporates those values in its policies, procedures, and operations, and in its leadership and service to students and the community. Publicly supported and locally oriented, the District fills an essential role in workforce development, continuing education, and skills preparation to meet the changing demands of the highly diverse surrounding population and business communities. The District's students and more than 2,000 faculty and staff enjoy an unparalleled quality of life in an ideal climate, with physically pristine and fiscally sound campuses that have earned their reputation for academic excellence.


Foothill - De Anza Community College District Mission Statement:

The mission of the Foothill-De Anza Community College District is student success. We are driven by an equity agenda and guided by core values of excellence, inclusion, and sustainability. Every member of our district contributes to a dynamic learning environment that fosters student engagement, equal opportunity, and innovation in meeting the various educational and career goals of our diverse students. We are committed to providing an accessible, quality undergraduate education dedicated to developing a broadly educated and socially responsible community that supports an equitable and just future for California.


Foothill College Mission Statement:


The mission of Foothill College states in part: “Believing a well-educated population is essential to sustaining and enhancing a democratic society, Foothill College offers programs and services that empower students to achieve their goals as members of the workforce, as future students, and as global citizens. We work to obtain equity in achievement of student outcomes for all California student populations, and are guided by our core values of honesty, integrity, trust, openness, transparency, forgiveness, and sustainability.”


These core values are essential to authentic and sustainable institutional equity at Foothill College. Institutional equity is embedded not only in the college's Educational Master Plan and Strategic Vision for Equity but in its planning, hiring and evaluative processes.




Under the direction of the Dean of Student Affairs and Activities, the Student Resources and Basic Needs Program Coordinator performs a full range of administrative, programmatic, and technical duties in support of the student basic needs program at Foothill College; oversees the daily operations of the Food Pantry and connects students facing housing insecurity with community and county resources to help mitigate immediate and urgent housing insecurity needs; coordinates assigned functions, activities, and services of the basic needs program including providing students, staff, and others with specialized information, training, and assistance related to students' basic needs (food, housing, counseling services, and/or off campus resources), coordinates with campus and community organizations to obtain basic needs resources for students to promote student success, retention, and completion; and performs a full range of the more complex program support and clerical assistance duties in support of the basic needs program area. Candidates with related experience/education in social work/services, community advocacy, special programs, student affairs, education, and student support programs, are encouraged to apply.



Under immediate (I) or general (II) supervision general direction, designs and develops program activities, objectives, and procedures pursuant to District, state, and/or federal regulations and guidelines; monitors and coordinates the delivery of program services; develops and administers program budget; applies for and administers grants and other funding sources; reports to various agencies regarding program activities; ensures that program reporting and recordkeeping is performed in compliance with applicable guidelines; and performs related duties as assigned.



Receives immediate (I) or general (II) supervision from an administrative supervisor or manager. Exercises no supervision of staff.



Program Coordinator I: This is the journey-level class in the Program Coordinator series. Incumbents perform routine program coordination duties including assisting with the oversight of programs, policies, and procedures pursuant to pertinent laws, codes, and rules; assist with program accountability and reporting to governing agencies regarding program activities.


Program Coordinator II: This is the advanced journey-level. Incumbents perform advanced and complex program coordination duties including the development of programs, policies, and procedures pursuant to pertinent laws, codes, and rules; assuming responsibility for program accountability and reporting to governing agencies regarding program activities; and assisting with budget development and participating in reaching solutions to budgetary problems or issues. Assignments are given with general guidelines and incumbents are responsible for establishing objectives, timelines, and methods to deliver work products or services. Work is typically reviewed upon completion for soundness, appropriateness, and conformity to policy and requirements.




• Develops program services and activities, parameters, objectives, and budgets pursuant to District, state, and federal rules, codes, and guidelines; interprets established program guidelines and ensures services and activities are developed and administered consistent with the same.

• Assists in the development and implements program goals, objectives, policies, procedures, and work standards including recommending improvements; assists in developing work plans, procedures, and schedules.

• Provides financial and administrative oversight of assigned program ensuring compliance with program guidelines; coordinates program grant administration and budget tracking and reconciliation processes; develops budget and grant reports as needed; collaborates with management staff when problems are identified and participates in developing solutions; ensures accurate and timely program reporting.

• Establishes and fosters linkages with special populations and/or community groups served; participates in internal and external associations and advocacy groups in order to promote program participation.

• Serves as a liaison between program participants, administrators, faculty, and students; answers questions and resolves issues, problems, and complaints as needed.

• Plans, schedules, and organizes events, workshops, informational seminars, presentations, and related activities including coordinating logistics; designing and implementing marketing strategies; developing and monitoring budgets; processing independent contractor agreements and purchase requisitions; and ensuring compliance with established timeline and budget.

• Ensures participants adhere to program guidelines and addresses non-compliance with program participants; may discontinue program services to participants pursuant to program guidelines as necessary and appropriate.

• Researches, analyzes, interprets, and reports a variety of data and statistics to local, state, and federal agencies.

• Designs, creates, and edits a variety of documents including program materials, reports, forms, statistical reports, correspondence, and agendas.

• Oversees and coordinates the use, maintenance, and functionality of various data management systems; monitors data for accuracy and compliance with federal and state regulations and District policies and procedures.

• Participates on program review committees; performs program assessments, including conducting studies by selecting, adapting, and applying appropriate research and analysis techniques; evaluating alternatives, making preliminary recommendations, and assisting with the implementation of program changes after approval; prepares comprehensive technical records and reports.

• Performs related duties as assigned.




Knowledge of:


• Applicable federal, state, and local laws, rules, regulations, ordinances, and District policies and procedures relevant to assigned area of responsibility.

• Principles and practices of program coordination including implementation of the goals and objectives and oversight of performance, reporting, accountability, and regulatory compliance.

• Principles and techniques of conducting analytical studies, evaluating alternatives, making sound recommendations, and preparing and presenting effective and technical reports.

• Principles of budget development and expenditure tracking and control.

• Methods and techniques of applying for, tracking, and reporting grant funds.

• Principles and practices of data collection and report preparation.

• Techniques and methods of marketing and community outreach.

• Principles and practices of developing and presenting informational workshops and seminars.

• Basic business arithmetic and bookkeeping.

• Business letter writing and the standard format for reports and correspondence.

• Record keeping and filing systems and methods.

• English usage, grammar, spelling, vocabulary, and punctuation.

• Modern office practices, procedures, technology, and computer equipment and applications, including word processing, database, and spreadsheet applications.

• Techniques for providing a high level of customer service by effectively dealing with the public, students, and District staff, including individuals of diverse academic, socio-economic, ethnic, religious, and cultural backgrounds, disability, and sexual orientation.


Ability to:


• Demonstrate understanding of, sensitivity to, and respect for the diverse academic, socio-economic, ethnic, religious, and cultural backgrounds, disability, and sexual orientation of community college students, faculty and staff.

• Perform difficult and complex program support work accurately and with use of independent judgment.

• Interpret, apply, and explain applicable federal, state, and local laws, rules, regulations, ordinances, and District policies and procedures relevant to assigned area of responsibility.

• Develop and present informational workshops and presentations.

• Understand the organization and operation of the District and of outside agencies as necessary to assume assigned responsibilities.

• Coordinate and oversee assigned administrative, budgeting, and fiscal reporting activities.

• Plan, organize, and carry out assignments from management staff with minimal direction.

• Analyze, interpret, summarize, and present administrative and technical information and data in an effective manner.

• Evaluate and develop improvements in operations, procedures, policies, or methods.

• Research, analyze, and evaluate new service delivery methods, procedures, and techniques.

• Prepare, review, and present reports and other correspondence and communications in a clear and concise manner.

• Maintain accurate databases, records, and files.

• Perform arithmetic, financial, and statistical computations accurately.

• Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines.

• Effectively use computer systems, software, and modern business equipment to perform a variety of work tasks.

• Use English effectively to communicate in person, over the telephone, and in writing.

• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.

• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.


Education and Experience:

Any combination of training and experience which would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:


Program Coordinator I and II: Equivalent to graduation from an accredited four-year college or university with major coursework in finance, accounting, business administration, or a related field




Program Coordinator I: Three (3) years of responsible experience providing complex program support and coordination of program services.


Program Coordinator II: Five (5) years of responsible experience providing complex program support, budget administration, and coordination of program services.


Preferred Qualifications


• Demonstrated proficiency in strategies, practices, and approaches that effectively meet the needs of community college students, including vulnerable populations, such as foster youth, people with disabilities, and people experiencing housing and food insecurities.

• Thorough understanding of Basic Needs as defined by California Assembly Bill 132.

• Evidence of responsiveness to and understanding of the impact that discrimination, racial trauma, situational trauma, anti-blackness, anti-immigrant, imposter syndrome, stigma, cultural mistrust, and feelings of isolation has on the mental health and well-being of community college students.

• Demonstrated ability to work independently and ensure program objectives and state deadlines are met with minimal supervision.

• Demonstrated experience in program development, program management, and implementation.

• Demonstrated experience in complex budgeting, fundraising, and state reporting.

• Exceptional ability to communicate with a broad range of stakeholders at institutional, district, community, and state levels.

• Demonstrated experience hiring, training, and supervising student employees.

Licenses and Certifications:




Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. Standing in and walking between work areas is frequently required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification frequently bend, stoop, kneel, and reach to perform assigned duties, as well as push and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 10 pounds with the use of proper equipment. Reasonable accommodations will be made for individuals on a case-by-case basis.



Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances.




• A District on-line application on *In the application, you will provide information, which demonstrates your understanding of, sensitivity to, and respect for the diverse academic, socio-economic, ethnic, religious, and cultural backgrounds, disability, and sexual orientation of community college students, faculty and staff. Additionally, you will be asked to explain how your life experiences, studies or work have influenced your commitment to diversity, equity and inclusion.

• A cover letter addressing your qualifications for the position.

• A current resume of all work experience, formal education and training.

For full-consideration, all required application materials must be included in your application packet and must be received by 11:59 pm on the closing date. We are unable to accept additional, non-required materials, such as reference letters.


Please allow yourself ample time to complete your application and resolve any technical difficulties that may arise with your submission. You may also visit our “Applicant Information” to assist with technical difficulties at: We cannot guarantee a response to application questions within 48 hours of the closing date.



Position: Full-Time, categorical funded, 12-months per year

Starting date: As soon as possible upon completion of the search process.


Excellent benefits package which includes medical coverage for employee and eligible dependents, dental, vision care, employee assistance program, long term disability, retirement benefits and basic life insurance. For information on our benefits package that includes medical for employees and dependents, visit our web site: In addition, the District is a participating member of the California Public Employees' Retirement System (CalPERS) and the successful applicant would be a member of the Association of Classified Employees (ACE) Union. The current union agreement can be found online at:


We are happy to assist individuals with disabilities who require reasonable accommodations to complete the employment process, provided that you notify Employment Services no later than the closing date of the announcement. The successful applicant will be required to provide proof of authorization to work in the U.S. The Foothill-De Anza Community College District does not reimburse applicants for travel, lodging or any other costs incurred by applicant to attend interviews. All interviewing costs incurred will be the responsibility of the applicant.


For more information about our application process contact:

Employment Services

Foothill-De Anza Community College District

12345 El Monte Road

Los Altos Hills, California 94022



***When applying, please note that you saw the job posted on the NOVAworks Job Board. If you need help with your resumé, please see a NOVAworks Career Advisor.

Deadline to Apply

Open until filled, applications will be screened on a continuous basis. The recruitment may close at any time.