SAN FRANCISCO, CA
SERVICING OPERATIONS – CLIENT SERVICES
Why work for TrueAccord?
Debt collection is broken. 77 Million Americans are influenced by debt collection every year, and their experience must be changed - to be more digital, relevant, and frictionless. This is why banks, lenders, and technology companies are coming to TrueAccord for help.
With us, they are reimagining what it means to help those in debt get to financial safe ground while paying up what they owe.
TrueAccord is a category-defining company. We combine a social mission, huge market, a proven team and traction + revenue. In five years, when we are a billion dollar company, competitors will try to imitate us and discover that our patented technology, tons of data and deep understanding of regulation are huge competitive advantages. Now is when we are building them. Come be a part of an organization you can grow with, help shape, and change the way a multi-billion dollar industry behaves and thinks.
Do you want to feel that you're making a real difference in the world and in people's lives? TrueAccord is the place to do that. You are a multi-tasker extraordinaire; injecting order into chaotic environments is a known strength of yours. You think people are inherently good but may at times need help with making sound choices. You are a creative, “can do” problem solver who also does not hesitate to insist on their opinion and push back to management when appropriate
TrueAccord is seeking an experienced Customer Success Manager to join our growing team. This position serves a critical function for TrueAccord as you are responsible for managing the relationship with our most important accounts, which include some of the world’s largest financial institutions.We are growing this team to serve as a strategic business partner to customers, facilitating not just their happiness but on-going success in working with TrueAccord. We are seeking ambitious candidates who are excited about the opportunity to help grow the team and take on a leadership role.
*This is a not a sales role or quota carrying role.
Desired Skills & Experience:
At TrueAccord, we are determined and excited to invest in your growth and we believe in career growth and potential. Moreover, we encourage and believe that diversity leads to a better company and better products and we encourage you to apply and be a part of this!
Many companies talk about being disruptive, but TrueAccord is on the leading edge of integrating machine learning with a human based approach to assist both clients and consumers through a challenging financial process. With a world class leadership team, passionate and driven team members, and a diverse and growing client base, TrueAccord is well positioned to for continued success. We look forward to seeing your application!
*Please include a cover letter with your application.
When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.