SERVICING OPERATIONS – CLIENT SERVICES
Why work for TrueAccord?
Debt collection is broken. 77 Million Americans are influenced by debt collection every year, and their experience must be changed - to be more digital, relevant, and frictionless. This is why banks, lenders, and technology companies are coming to TrueAccord for help.
With us, they are reimagining what it means to help those in debt get to financial safe ground while paying up what they owe.
TrueAccord is a category-defining company. We combine a social mission, huge market, a proven team and traction + revenue. In five years, when we are a billion dollar company, competitors will try to imitate us and discover that our patented technology, tons of data and deep understanding of regulation are huge competitive advantages. Now is when we are building them. Come be a part of an organization you can grow with, help shape, and change the way a multi-billion dollar industry behaves and thinks.
A Customer Success Specialist is an associate level position for a self-motivated, very organized, resourceful, tech savvy, and detail oriented candidate with strong written & verbal communications skills who is interested in working in a client facing role. This individual must possess a “can do” attitude and the ability to balance multiple priorities in a fast-paced, growing, and think on their feet environment. We are positioning this team to serve as a strategic business partner to our clients, facilitating not just their happiness but on-going success in working with TrueAccord. This role is well positioned to grow in responsibility and impact on at a high-growth organization. Great effort and success will be rewarded with opportunities to grow into a Customer Success Manager. This role is hourly and non-exempt.
At TrueAccord, we are determined and excited to invest in your growth and we believe in career growth and potential. Moreover, we encourage and believe that diversity leads to a better company and better products and we encourage you to apply and be a part of this!
Many companies talk about being disruptive, but TrueAccord is on the leading edge of integrating machine learning with a human based approach to assist both clients and consumers through a challenging financial process. With a world class leadership team, passionate and driven team members, and a diverse and growing client base, TrueAccord is well positioned to for continued success. We look forward to seeing your application!
When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.