A Senior Community Manager manages all aspects of community association(s) clients. Acts as an advisor to boards of directors, homeowners and vendors. Responds to inquiries and requests for work from board members and homeowners. Manages an annual maintenance and performance review calendar (including soliciting proposals, reviewing proposals and contracts, deliverables and metrics). Reviews and approves accounts payables and audits monthly and annual financial statements for errors and recodes. Manages accounts receivables, including obtaining status reports from third parties and routine follow-up with vendors.
CM acts under general supervision and has unique training specific to the community association management industry. While a community manager does periodically check in with a supervisor, a supervisor does not direct day-to-day work. The CM sets their schedule, manages and reports on their performance and deadlines and is responsible for the retention of each of the clients to which they serve. This position will include handling several different accounts during attrition, transition and/or account
set up. Will also involve working with several different individuals throughout the company for the proper management of an account and any tasks and projects that may be needed in order to meet the needs of our clients.
Independent judgment and discretion is consistently used when advising boards of directors, directing vendors and supervising their work, responding to homeowner and volunteer inquiries, and working with municipalities to serve a shared customer.
The position may also be responsible for the supervision of community management staff, to include training oversight, retention and performance management.
FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client’s property, the salary or wage will also be premised upon the client’s directive. The base pay range is subject to change and may be modified in the future.
*Please note - we are unable to provide housing accommodations for our associates. This position does not provide employee housing or a housing stipend of any kind.*
Skills & Experience:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Requirements and Work Environment:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The work environment characteristics are normal office conditions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Will require driving, must have a valid driver’s license.
Full time position. Normal schedule is Monday through Friday, dependent upon company needs and workload. Hours over and above normal office hours are required. Attendance at evening meetings and occasional weekends required upon direction and request. Consistent and regular attendance required.
Tools & Equipment Used:
What We Offer:
FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.
Experience exceptional service with a fulfilling career in property management with FirstService Residential.
To learn more about our company and culture, please visit www.fsresidential.com/california
FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.
***When applying, please note that you saw the job posted on the NOVAworks Job Board. If you need help with your resumé, please see a NOVAworks Career Advisor.
National HOA Property Management company