Loss Prevention Investigator

$17 hourly
  • Draeger's Supermarkets, Inc.
  • 222 East 4th Avenue, San Mateo, CA, USA
  • May 04, 2018
Full time Other

Job Description

Principle Duties and Responsibilities (includes the following but not limited to):

  • Conduct store surveillance via CCTV and sales floor
  • Detain shoplifters when necessary
  • Protect company’s assets by conducting internal and external investigations using data analytics (Hawkeye)
  • Identify shrink caused by fraud, theft, operational errors, and policy violations
  • Promote store safety practices and health guidelines throughout the stores.
  • Find innovative ways to utilize all resources within policy to solve problems.
  • Produce and submit detailed reports supported by facts and evidences on a timely manner
  • Maintain a communication relationship with local law enforcement agencies
  • Conduct daily audits (food safety walk through in all sub departments) and identify source of discrepancy
  • Able to work in our 4 store locations plus Corporate: Menlo Park, Los Altos, San Mateo, Danville and South San Francisco.

Required Knowledge, Skills, and Abilities:

  • Reliable and punctual
  • 2 years of college courses related to position desirable, or the equivalent work experience.
  • High School diploma or equivalent
  • Maintain and follow up with assignments with accuracy under the guide of L.P director and Corporate
  • Possess excellent interpersonal skill and ability to communicate effectively with customers, other team members and leadership.
  • Knowledge of laws and Penal Codes related to the job preferred.
  • Experience with store analytics and exception reporting software in retail/grocery
  • Steps of Detention and Arrest, laws of arrest PC832 preferred
  • Ability to multi-task and make good judgements under stressful situations
  • Basic PC and DVR knowledge
  • Ability to adapt with Draeger’s new store programs and structures
  • CCTV monitoring, internal and external theft, review and report documentations
  • Ability to maintain a high professional standard at all times
  • Strong verbal and written communication skills
  • Available on-call for emergency situations
  • Reliable means of transportation

When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.

Deadline to Apply

June 1st