Community Work Incentives Coordinator

  • San Mateo County, CA, USA
  • Sep 26, 2018

Job Description


Under the supervision of the Program Manager, the Community Work Incentives Coordinator (CWIC) is responsible for conducting a comprehensive SSI/SSDI work incentives program including direct benefits planning, assistance and outreach services to SSI/SSDI beneficiaries. The CWIC helps consumers understand how employment would impact their benefits so they can make informed choices about work. The CWIC is also responsible for identifying relevant venues/community groups in order to provide workshops. Services provided within the context of Independent Living philosophy.


The following are essential functions of the job and the individual must be fully capable of performing these functions.

  1. Provide in depth benefits management education and assistance for individuals and assistance/education about work incentives such as PASS, Impairment Related Work Expenses, "Ticket to Work", etc. Must be or become proficient in: SSI and SSDI disability programs; public benefits programs, including operations and inter-relationships, and translating technical information for lay individuals.

  2. Maintain and develop resource materials for consumers.

  3. Through outreach, establish relationships with community groups to identify venues for community education, and conduct workshops to community agency staff, persons with disabilities and their families.

  4. Coordination of outreach efforts to SSI/SSDI recipients, including youth with disabilities, and other under-represented groups.

  5. Establish referral relationships with One Stop Career System, Department of Rehabilitation and community organizations, especially those providing employment services for persons with disabilities.

  6. Develop and maintain knowledge of Social Security Administration (SSA) field office structure, to include how to work with various work incentives coordinators, PASS specialists, employment support representatives, etc.

  7. Maintain a working knowledge of pertinent regulations, bulletins, laws and legal issues.

  8. Maintain all data required by SSA.

  9. Provide Information and Referral services.

  10. Work collaboratively as a team member with other CID staff to assist consumers in addressing issues and achieving goals.

  11. Represent CID at community meetings, task forces and committees relevant to persons with disabilities.

     12. Accurately complete and maintain all electronic and paper records required for CID grant reporting.

     13. Other duties as assigned.


  1. Must be able to pass a federal background check.

  2. Successfully complete benefits certification and re-certification trainings.

  3. Excellent computer skills including the ability to learn new programs on an ongoing basis. The individual must have experience working in databases.

  4. Ability to communicate effectively with a broad range of people including consumers, media and people from diverse backgrounds.

  5. Excellent public speaking skills, the ability to present information in clear and articulate, logical and organized manner.

  6. Critical thinking and ability to develop advocacy strategies and break into manageable steps for others.

  7. BA or equivalent experience.

  8. At least 2 years experience in social services or advocacy setting, preferably working with persons with disabilities.

  9. Physical Demands:

  1. Using computer monitor and keyboards, as well as a telephone headset, for long periods of time.

  2. Travel to various community offices as necessary.

  3. Make outreach visits to locations where individuals with disabilities may be contacted.

d. Attend various outreach and community education events.


Personal experience working with individuals with disabilities. Bilingual-bicultural strongly preferred.


All staff at CID are responsible for adhering to the codes of conduct outlined in the Employee Handbook.


CID does not discriminate against employees or potential employees and is an equal opportunity employer with regard to the gender, age, disability, ethnicity, race, religious beliefs, or sexual orientation of individuals.

Center for Independence of Individuals with Disabilities (CID) is an equal opportunity and affirmative action employer. Reasonable accommodation provided on request to persons with disabilities in the application and interview process as well as in employment.

Center for Independence of Individuals with Disabilities (CID) is wheelchair accessible and provides reasonable accommodations on request, including ASL interpreters and print information in alternative formats. CID is a scent free office in order to be fully accessible to all persons with disabilities. Please do not wear any scented products including perfumes, aftershave, hairspray, etc. to any meetings, groups, or workshops held at or by CID.

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