Tier 1 Technical Support

$18.00 - $21.00 hourly
  • Roth Staffing Companies
  • San Jose, CA, USA
  • Sep 28, 2018
Contract-to-Hire Customer Service Information Technology Technical Support

Job Description

  • Provide tier- 1 technical support via e-mail or phone to Sales reps and Customers 
  • Support company with International Repair Centers with technical information,
  • Assist the Purchase Order Authorization team with technical information regarding specific repair
  • Technical – Troubleshooting
    Ex: Understanding input and output of a DVD player  OR Networking and IP address
  • Technical customer service to Internal and external customers calling in
  • Higher caliber than just CSR

When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor. 

Deadline to Apply

October 25,2018