Patient Account Specialist

$20.00 - $21.00 hourly
  • Baker Search Group
  • San Carlos, CA, USA
  • Oct 03, 2018
Full time Health Care / Medical

Job Description

This client is an expanding National Health Services Company focused on Sleep Related Breathing Disorders. They have provided sleep care services for over 20 years with a comprehensive "continuum of care" that includes diagnostic sleep testing, titrations, and CPAP treatment for obstructive Sleep Apnea (OSA).

They are currently seeking full-time Medical Billing Coordinators, Medical Billers and Patient Account Specialists to join their dynamic San Carlos Billing team.

Patient Account Specialist

We are currently seeking a Medical Billing Patient Account Specialist to join our dynamic and fast-growing billing department. This individual will assist our Collections Specialist and will be assisting our patients via telephone with their questions regarding their EOB statements.


1+ years' eligibility and benefits experience
Excellent customer service skills; call center experience in a healthcare environment highly preferred
Strong working knowledge of insurance Explanation of Benefits & Denials
Experience with posting patient and insurance payments from Explanation of Benefits
Experience communicating with patients regarding services and equipment
Experience communicating with patients about Coordination of Benefit issues
Knowledge of PPO & HMO medical insurance billing
Experience with communicating with insurance company representatives and patients on 3 way calls
Knowledge of eligibility & benefits with various insurance companies
Providing exceptional telephone customer service
Ability to multitask is critical
Excellent math skills
Excellent computer skills (Word, Excel, Outlook, Internet and medical billing software)
DME knowledge a plus

This position offers Excellent Benefits including Medical, Dental and Vision, PTO, paid holidays and bonus incentives. 

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