Role and Responsibilities
Greeting and welcoming all guests and positively addressing their needs.
Process all guest that check-in and check-out and document with high degree of accuracy while on duty.
Demonstrates knowledge of hotel information, such as hotel services, room categories, room rates, promotions, and able to answer all inquiries regarding hotel services and other informational requests.
Efficiently manages to multi-task with in-person and phone guest inquiries, as well as other responsibilities when under pressure.
Respond to guest comments and complaints in a courteous, professional, but expeditious manner. Alerts appropriate manager as needed.
When information is incomplete or irregular, take appropriate action based on hotel policies and procedures.
Performing additional front desk duties as assigned if/when necessary.
Punctuality, regular and reliable attendance are required.
This position may be on a rotating work schedule and may be required to work overtime from time to time.
Tracks room revenues, occupancy percentages, and other front office operating statistics.
Prepares summary of cash, check and credit card activities, reflecting the hotel’s performance for the day.
Posts room charges and room taxes to guest accounts. Process guests’ charge vouchers and credit card vouchers.
Verifies all account postings and balances.
Qualifications and Education Requirements
Prior hotel front desk or guest services experience is preferred.
High School Diploma or G.E.D
Basic computer and phone skills
Fluent in English
Preferred Skills
Impeccable customer services and willingness to go above and beyond guest expectations.
Detail orientated.
Interpersonal and problem-solving abilities.
Ability to focus attention on guest needs, remaining calm and courteous at all times.
Flexibility to work collaboratively with all personnel for shift scheduling.
Additional Notes
Schedule: Wednesday, Thursday, Friday, Saturday and Sunday 11pm – 7am, OR Part-Time; Friday, Saturday and Sunday 11 pm - 7am.
Training provided
Sep 13, 2019
Full time
Role and Responsibilities
Greeting and welcoming all guests and positively addressing their needs.
Process all guest that check-in and check-out and document with high degree of accuracy while on duty.
Demonstrates knowledge of hotel information, such as hotel services, room categories, room rates, promotions, and able to answer all inquiries regarding hotel services and other informational requests.
Efficiently manages to multi-task with in-person and phone guest inquiries, as well as other responsibilities when under pressure.
Respond to guest comments and complaints in a courteous, professional, but expeditious manner. Alerts appropriate manager as needed.
When information is incomplete or irregular, take appropriate action based on hotel policies and procedures.
Performing additional front desk duties as assigned if/when necessary.
Punctuality, regular and reliable attendance are required.
This position may be on a rotating work schedule and may be required to work overtime from time to time.
Tracks room revenues, occupancy percentages, and other front office operating statistics.
Prepares summary of cash, check and credit card activities, reflecting the hotel’s performance for the day.
Posts room charges and room taxes to guest accounts. Process guests’ charge vouchers and credit card vouchers.
Verifies all account postings and balances.
Qualifications and Education Requirements
Prior hotel front desk or guest services experience is preferred.
High School Diploma or G.E.D
Basic computer and phone skills
Fluent in English
Preferred Skills
Impeccable customer services and willingness to go above and beyond guest expectations.
Detail orientated.
Interpersonal and problem-solving abilities.
Ability to focus attention on guest needs, remaining calm and courteous at all times.
Flexibility to work collaboratively with all personnel for shift scheduling.
Additional Notes
Schedule: Wednesday, Thursday, Friday, Saturday and Sunday 11pm – 7am, OR Part-Time; Friday, Saturday and Sunday 11 pm - 7am.
Training provided
Seeking skilled Administrative Assistants who thrive in customer service environments to serve as the Center Administrator for our client in San Jose, CA! As the Center Administrator you will perform a variety of functions to run our San Jose training center and support the client’s high-quality IT education classes.
Job Specifications:
Coordinating aspects of the daily operations of this training center.
Closing and/or opening center to accommodate class hours.
Supporting instructors by giving them a productive environment to teach their classes.
Assisting with moving and setting up computers for classes.
Troubleshooting technical classroom issues, with support from remote staff.
Greeting students and ensuring they have a comfortable visit during their training.
Provide exceptional customer service for internal and external personnel.
Maintaining a spotless, tidy, and professional classroom environment.
Answering phones.
Stocking and supplying the student lounge with breakfast items, snacks, and beverages.
Managing inventory and ordering office supplies.
Preparing domestic and international shipments.
Preparing, printing, and faxing of various documents.
Assisting on other projects when time allows.
Schedule needs:
This is a Part-time opportunity. Due to the needs of the business candidates need to have some flexibility with their availability but generally the work schedule is as follows:
Monday through Thursday: 8:00am – 1:00p
Friday: 1:00pm – 5:00pm
Minimum qualifications:
Preferred:
Familiarity with Zoom conference application
6 months of Customer Service Experience
1 year of office/ clerical experience
Required:
High School Diploma
Excellent written and verbal communication skills
Experience using Office 365 programs
When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.
Sep 13, 2019
Part time
Seeking skilled Administrative Assistants who thrive in customer service environments to serve as the Center Administrator for our client in San Jose, CA! As the Center Administrator you will perform a variety of functions to run our San Jose training center and support the client’s high-quality IT education classes.
Job Specifications:
Coordinating aspects of the daily operations of this training center.
Closing and/or opening center to accommodate class hours.
Supporting instructors by giving them a productive environment to teach their classes.
Assisting with moving and setting up computers for classes.
Troubleshooting technical classroom issues, with support from remote staff.
Greeting students and ensuring they have a comfortable visit during their training.
Provide exceptional customer service for internal and external personnel.
Maintaining a spotless, tidy, and professional classroom environment.
Answering phones.
Stocking and supplying the student lounge with breakfast items, snacks, and beverages.
Managing inventory and ordering office supplies.
Preparing domestic and international shipments.
Preparing, printing, and faxing of various documents.
Assisting on other projects when time allows.
Schedule needs:
This is a Part-time opportunity. Due to the needs of the business candidates need to have some flexibility with their availability but generally the work schedule is as follows:
Monday through Thursday: 8:00am – 1:00p
Friday: 1:00pm – 5:00pm
Minimum qualifications:
Preferred:
Familiarity with Zoom conference application
6 months of Customer Service Experience
1 year of office/ clerical experience
Required:
High School Diploma
Excellent written and verbal communication skills
Experience using Office 365 programs
When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.
The Office Manager will perform a broad range of administrative and financials including but not limited to:
Job Duties: Maintains office services by organizing office operations and procedures; controlling correspondence; maintaining filing systems; reviewing and approving supply requisitions. Maintains office efficiency Maintains office policies by following established standards and procedures; measuring results against those standards; suggesting necessary adjustments. Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends. Achieves financial objectives by preparing an annual budget; preparing financials; scheduling expenditures; analyzing variances; initiating corrective actions. Achieves financial objectives by managing expenditures, analyzing variances, initiating corrective actions Contributes to team effort by accomplishing related results as needed. Maintains/completes scheduling and calendar management Makes travel arrangements Answers and directing calls Sets up conference calls, etc.
Preferred Requirements: Software Experience: Salesforce and JD Edwards (Oracle) Invoicing: shipping and receiving (Ordering Hardware)
When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.
Sep 12, 2019
Part time
The Office Manager will perform a broad range of administrative and financials including but not limited to:
Job Duties: Maintains office services by organizing office operations and procedures; controlling correspondence; maintaining filing systems; reviewing and approving supply requisitions. Maintains office efficiency Maintains office policies by following established standards and procedures; measuring results against those standards; suggesting necessary adjustments. Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends. Achieves financial objectives by preparing an annual budget; preparing financials; scheduling expenditures; analyzing variances; initiating corrective actions. Achieves financial objectives by managing expenditures, analyzing variances, initiating corrective actions Contributes to team effort by accomplishing related results as needed. Maintains/completes scheduling and calendar management Makes travel arrangements Answers and directing calls Sets up conference calls, etc.
Preferred Requirements: Software Experience: Salesforce and JD Edwards (Oracle) Invoicing: shipping and receiving (Ordering Hardware)
When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.
BPR Hotels
953 Industrial Avenue, Palo Alto, CA, USA
What We Look For...
We are looking for a Part- Time Receptionist to perform administrative duties and provide support for the Corporate Office.
Our ideal candidate is:
An individual with computer and writing skills, excellent interpersonal skills, project coordination experience, and the ability to work well with all levels of management and staff, as well as clients and vendors.
An individual who needs minimal direction, but is able to produce high-quality professional work that reflects positively on leadership.
The Key Responsibilities:
Maintain a professional demeanor at all times and maintain work area in a professional, orderly manner.
Answer telephone for the corporate office in a prompt and professional manner.
Sort incoming correspondence for the corporate office.
Organizes and maintains file system, correspondence, and other records.
Meeting room set-up and clean-up for in-house meetings.
Arrange lunch for in-house meetings.
Arrange travel as directed.
Order office supplies as necessary.
Maintain strict confidentiality.
Make reservations and handle travel arrangements as directed by supervisor and in accordance to company policy.
Complete assigned projects independently and under minimal supervision.
Consistently seeking areas of opportunity to help improve productivity of senior leadership.
Other duties as assigned.
The Model Qualifications:
At least 1 year of related work experience in an Office setting.
Proficient and intimate knowledge of Microsoft Office required.
Be Bold. Apply Now.
Like what you see? If interested, please apply now to be considered for this position.
**BPR Properties is an EOE M/F/D/V**
When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.
Aug 29, 2019
Part time
What We Look For...
We are looking for a Part- Time Receptionist to perform administrative duties and provide support for the Corporate Office.
Our ideal candidate is:
An individual with computer and writing skills, excellent interpersonal skills, project coordination experience, and the ability to work well with all levels of management and staff, as well as clients and vendors.
An individual who needs minimal direction, but is able to produce high-quality professional work that reflects positively on leadership.
The Key Responsibilities:
Maintain a professional demeanor at all times and maintain work area in a professional, orderly manner.
Answer telephone for the corporate office in a prompt and professional manner.
Sort incoming correspondence for the corporate office.
Organizes and maintains file system, correspondence, and other records.
Meeting room set-up and clean-up for in-house meetings.
Arrange lunch for in-house meetings.
Arrange travel as directed.
Order office supplies as necessary.
Maintain strict confidentiality.
Make reservations and handle travel arrangements as directed by supervisor and in accordance to company policy.
Complete assigned projects independently and under minimal supervision.
Consistently seeking areas of opportunity to help improve productivity of senior leadership.
Other duties as assigned.
The Model Qualifications:
At least 1 year of related work experience in an Office setting.
Proficient and intimate knowledge of Microsoft Office required.
Be Bold. Apply Now.
Like what you see? If interested, please apply now to be considered for this position.
**BPR Properties is an EOE M/F/D/V**
When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.
