Sciton, Inc.
Remote (925 Commercial Street, Palo Alto, CA, USA)
Silicon Valley Based – 100% Travel
We are SCITON—Our culture and company strength stems from our diverse collection of talented and motivated employees. One word that best describes Sciton is ‘family’ because we treat each member of our team like family.
We give our employees the support, recognition, and room to grow their careers on our campus. We empower them to use their creative genius. In fact, we incentivize their innovation. We look for lifelong learners, problem solvers, and individuals who excel in a challenging, team-oriented environment. We hire individuals who want to retire with us. How do you feel about that? Are we the right Pre-IPO company for you?
Responsibilities :
Install, service and maintain medical laser systems; Nd :YAG , Er:YAG and intense pulsed light.
Provide professional, courteous, enthusiastic, prompt and skilled technical service to Sciton customers.
Use your extensive technical troubleshooting and customer support background to provide front line support to Sciton customers encountering technical problems.
Respond to service requests and ensure on-site repair within 48 hours.
Ability to manage and assist in the shipment of service parts to customer sites.
Collaborate with colleagues to establish, maintain, and update technical support processes providing responses/answers to common questions and problems.
Take initiative to ensure customer satisfaction and improvement of the service department processes and procedures
Build trust with customers by ensuring integrity and accountability.
Partner with cross-functional Sciton departments to ensure comprehensive, coordinated and effective communication and support approaches
Knowledge, Skills and Abilities:
Knowledge of optics, electronics, cooling systems, power supplies and laser systems
Strong customer service skills, positive attitude, and ability to clearly and tactfully communicate with others.
Proficiency in the Microsoft Office suite required.
Prioritization and multi-tasking skills required.
Excellent communication, customer interaction and phone interaction skills required.
Work Experience and Education:
Bachelor’s or Associate’s degree in Electronics, Laser Technology or equivalent with a minimum of 2+ years of experience in electronic system troubleshooting/technical support/ customer service/dispatch experience.
Medical device experience a strong plus.
If interested and qualified, please send resume to job(at)sciton.com.
Sciton provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status (including pregnancy, childbirth, or related medical conditions), protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.
Dec 09, 2019
Full time
Silicon Valley Based – 100% Travel
We are SCITON—Our culture and company strength stems from our diverse collection of talented and motivated employees. One word that best describes Sciton is ‘family’ because we treat each member of our team like family.
We give our employees the support, recognition, and room to grow their careers on our campus. We empower them to use their creative genius. In fact, we incentivize their innovation. We look for lifelong learners, problem solvers, and individuals who excel in a challenging, team-oriented environment. We hire individuals who want to retire with us. How do you feel about that? Are we the right Pre-IPO company for you?
Responsibilities :
Install, service and maintain medical laser systems; Nd :YAG , Er:YAG and intense pulsed light.
Provide professional, courteous, enthusiastic, prompt and skilled technical service to Sciton customers.
Use your extensive technical troubleshooting and customer support background to provide front line support to Sciton customers encountering technical problems.
Respond to service requests and ensure on-site repair within 48 hours.
Ability to manage and assist in the shipment of service parts to customer sites.
Collaborate with colleagues to establish, maintain, and update technical support processes providing responses/answers to common questions and problems.
Take initiative to ensure customer satisfaction and improvement of the service department processes and procedures
Build trust with customers by ensuring integrity and accountability.
Partner with cross-functional Sciton departments to ensure comprehensive, coordinated and effective communication and support approaches
Knowledge, Skills and Abilities:
Knowledge of optics, electronics, cooling systems, power supplies and laser systems
Strong customer service skills, positive attitude, and ability to clearly and tactfully communicate with others.
Proficiency in the Microsoft Office suite required.
Prioritization and multi-tasking skills required.
Excellent communication, customer interaction and phone interaction skills required.
Work Experience and Education:
Bachelor’s or Associate’s degree in Electronics, Laser Technology or equivalent with a minimum of 2+ years of experience in electronic system troubleshooting/technical support/ customer service/dispatch experience.
Medical device experience a strong plus.
If interested and qualified, please send resume to job(at)sciton.com.
Sciton provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status (including pregnancy, childbirth, or related medical conditions), protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.
SRI Education is a dynamic group of researchers and technical assistance providers working to solve complex issues in education. Our work combines research, policy, and technology to support education from early childhood (birth to age 5) through post-secondary. SRI Education has a diverse portfolio of education work including federal, state, commercial, and foundation-funded projects.
The Communications Specialist position will provide support for the dissemination of SRI-developed products in the Education Division including project reports and deliverables. Education Division clients include federal, state, and local government agencies as well as private and corporate foundations. We see communication and dissemination as critical elements in our mission of improving systems and plan along the way to maximize reach and impact. The communications specialist will be expected to work side-by-side with our researchers and technical assistance providers to develop and implement communication and dissemination strategies that maximize for a variety of audiences. This includes dissemination on website, list-servs, and social media, as well as in-person events. The communications specialist would also be expected to build the capacity of junior staff to lead communication and dissemination tasks.
The Communications Specialist will work with Education Division leaders and Corporate Communications team to develop, refine and periodically update the Division’s web content and social media strategy. Additional Division products and project deliverables may include proposals, conference presentations, journal articles, infographics, videos, and more.
Key responsibilities include:
Design and implement strategic dissemination plans for projects and the division
Collaborate with administrative staff to support the development and use of 508 compliant templates and implementation of procedures to ensure 508 compliance
Development and management of multiple project editorial calendars
Management of staff working on communication and dissemination
Website development and maintenance
Design and implement email marketing strategies
Design and implement social media marketing strategies
Qualifications:
BA and at least 5 years of relevant experience in website management, strategic communication, or marketing
Experience managing processes and converting materials to ensure 508 compliance
Ability to manage teams of staff working on communication and dissemination
Website development and maintenance skills and experience
Email marketing skills and experience
Social media marketing skills and experience
When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.
Nov 26, 2019
Full time
SRI Education is a dynamic group of researchers and technical assistance providers working to solve complex issues in education. Our work combines research, policy, and technology to support education from early childhood (birth to age 5) through post-secondary. SRI Education has a diverse portfolio of education work including federal, state, commercial, and foundation-funded projects.
The Communications Specialist position will provide support for the dissemination of SRI-developed products in the Education Division including project reports and deliverables. Education Division clients include federal, state, and local government agencies as well as private and corporate foundations. We see communication and dissemination as critical elements in our mission of improving systems and plan along the way to maximize reach and impact. The communications specialist will be expected to work side-by-side with our researchers and technical assistance providers to develop and implement communication and dissemination strategies that maximize for a variety of audiences. This includes dissemination on website, list-servs, and social media, as well as in-person events. The communications specialist would also be expected to build the capacity of junior staff to lead communication and dissemination tasks.
The Communications Specialist will work with Education Division leaders and Corporate Communications team to develop, refine and periodically update the Division’s web content and social media strategy. Additional Division products and project deliverables may include proposals, conference presentations, journal articles, infographics, videos, and more.
Key responsibilities include:
Design and implement strategic dissemination plans for projects and the division
Collaborate with administrative staff to support the development and use of 508 compliant templates and implementation of procedures to ensure 508 compliance
Development and management of multiple project editorial calendars
Management of staff working on communication and dissemination
Website development and maintenance
Design and implement email marketing strategies
Design and implement social media marketing strategies
Qualifications:
BA and at least 5 years of relevant experience in website management, strategic communication, or marketing
Experience managing processes and converting materials to ensure 508 compliance
Ability to manage teams of staff working on communication and dissemination
Website development and maintenance skills and experience
Email marketing skills and experience
Social media marketing skills and experience
When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.
Excel Site Services, Inc.
319 4th Lane, South San Francisco, CA, USA
We are a demolition company in search of a highly motivated, energetic person who is a team player and can also work independently. MUST be Bilingual in Spanish/English MUST have office experience Job Duties included but are not limited to: Dispatching - will train (experience helpful) Support Admin with various projects QuickBooks (experience helpful) Good MS Office skills Punctual & reliable is a MUST References are required Full time M-F - Two shifts available: 7am-4pm or 9am-6pm
When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.
Nov 21, 2019
Full time
We are a demolition company in search of a highly motivated, energetic person who is a team player and can also work independently. MUST be Bilingual in Spanish/English MUST have office experience Job Duties included but are not limited to: Dispatching - will train (experience helpful) Support Admin with various projects QuickBooks (experience helpful) Good MS Office skills Punctual & reliable is a MUST References are required Full time M-F - Two shifts available: 7am-4pm or 9am-6pm
When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.
Silicon Valley Medical Development
Mountain View, CA, USA
Silicon Valley Medical Development is recruiting full-time Patient Care Representatives for our El Camino Health Primary Care and Multi-Specialty Care outpatient practices located in Santa Clara County. The Patient Care Representative (PCR) is the primary point of contact for the practice’s patients. He/she contributes to the overall patient experience and satisfaction. Responsibilities include: answer telephone calls and relay messages, schedule appointments, verify patients’ demographics and insurance information. Additionally, the PCR will review patients’ medical records to assist with patient inquiries, requests for medication refills and coordinate Release of Record requests.
Patient Registration
Registers patients and updates existing patient accounts in a courteous and professional manner
Determines if patient has a co-payment or deposit; accepts and records receipt of payment; provides applicable waiver and obtains appropriate signatures; and, when appropriate, scans copy of patient’s photo ID, insurance card and/or waiver
Handles any system red flags as they are encountered
Assist patients with registering for MyCare health record system
Call Management
The following activities are performed when assigned to Call Management
Handles incoming calls, makes appointments, sends task to providers and support staff as needed
Assures all urgent calls are handled in a timely manner
Communication and Front-Office Procedures
The following activities are expected to be performed in a timely , courteous and professional manner in accordance with service level standards:
Greet patients and others entering the department
Schedules new or follow-up appointments
Responds to requests from patients, family members, physicians and staff
Electronic Medical Record (EMR) Documentation
Manages EMR in-basket(s), work queues and schedule templates as assigned
Cashiering
Reconciles cash sheet and cash drawer, completes daily and monthly deposit summaries
All other duties as assigned including department-specific functions and responsibilities
Contributes to the overall patient experience and satisfaction
Participates in performance improvement activities
Performs other duties as assigned
Adheres to HR, safety, HIPAA and compliance policies, and attendance requirements
Performs work in accordance with established schedules, policies and procedures
Requirements
High School Diploma or GED
Minimum 2 years of experience as a Patient Care Representative or in a customer service/guest relations role
Experience working with an EMR
Ability to accurately type a minimum of 40 WPM
Strong verbal and written communications, and active listening skills
Solid patient/guest relations skills with the ability to communicate in a professional, courteous and efficient manner
Excellent interpersonal and telephone communications skills
Legible handwriting
Basic math skills necessary to collect payments and balance cash drawer
Excellent attention to detail
Basic computer skills to include keyboarding, mouse movement and data entry skills to enter information accurately into the EPIC EMR
Ability to maintain composure during challenging interpersonal interactions
Ability to effectively organize and prioritize tasks in order to complete assignments within the time allotted to maintain standard workflow
Ability to work effectively as a team member who is flexible, cooperative and willing to assist others
Associates degree preferred
EPIC EMR experience preferred
When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.
Nov 13, 2019
Full time
Silicon Valley Medical Development is recruiting full-time Patient Care Representatives for our El Camino Health Primary Care and Multi-Specialty Care outpatient practices located in Santa Clara County. The Patient Care Representative (PCR) is the primary point of contact for the practice’s patients. He/she contributes to the overall patient experience and satisfaction. Responsibilities include: answer telephone calls and relay messages, schedule appointments, verify patients’ demographics and insurance information. Additionally, the PCR will review patients’ medical records to assist with patient inquiries, requests for medication refills and coordinate Release of Record requests.
Patient Registration
Registers patients and updates existing patient accounts in a courteous and professional manner
Determines if patient has a co-payment or deposit; accepts and records receipt of payment; provides applicable waiver and obtains appropriate signatures; and, when appropriate, scans copy of patient’s photo ID, insurance card and/or waiver
Handles any system red flags as they are encountered
Assist patients with registering for MyCare health record system
Call Management
The following activities are performed when assigned to Call Management
Handles incoming calls, makes appointments, sends task to providers and support staff as needed
Assures all urgent calls are handled in a timely manner
Communication and Front-Office Procedures
The following activities are expected to be performed in a timely , courteous and professional manner in accordance with service level standards:
Greet patients and others entering the department
Schedules new or follow-up appointments
Responds to requests from patients, family members, physicians and staff
Electronic Medical Record (EMR) Documentation
Manages EMR in-basket(s), work queues and schedule templates as assigned
Cashiering
Reconciles cash sheet and cash drawer, completes daily and monthly deposit summaries
All other duties as assigned including department-specific functions and responsibilities
Contributes to the overall patient experience and satisfaction
Participates in performance improvement activities
Performs other duties as assigned
Adheres to HR, safety, HIPAA and compliance policies, and attendance requirements
Performs work in accordance with established schedules, policies and procedures
Requirements
High School Diploma or GED
Minimum 2 years of experience as a Patient Care Representative or in a customer service/guest relations role
Experience working with an EMR
Ability to accurately type a minimum of 40 WPM
Strong verbal and written communications, and active listening skills
Solid patient/guest relations skills with the ability to communicate in a professional, courteous and efficient manner
Excellent interpersonal and telephone communications skills
Legible handwriting
Basic math skills necessary to collect payments and balance cash drawer
Excellent attention to detail
Basic computer skills to include keyboarding, mouse movement and data entry skills to enter information accurately into the EPIC EMR
Ability to maintain composure during challenging interpersonal interactions
Ability to effectively organize and prioritize tasks in order to complete assignments within the time allotted to maintain standard workflow
Ability to work effectively as a team member who is flexible, cooperative and willing to assist others
Associates degree preferred
EPIC EMR experience preferred
When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.
Universal Services Vital Restoration, Inc.
221 San Jose Avenue, San Jose, CA 95125, USA
Universal Services Vital Restoration, Inc. is looking for a dedicated PROJECT SCHEDULER for our emergency services restoration business in our San Jose office. Construction industry experience is a plus but not required for the right person who wants to learn the restoration/remediation business.
Responsibilities:
Work Crew Scheduling, client communications, and general office administration. Main point of contact for insurance adjusters and agents, homeowners, commercial clients, subcontractors and work crews.
Assign, schedule, and follow through project lifecycle of project with work crews.
Assist work crews by streamlining schedules and clarifying client communications.
Provide oversight to work crews and subcontractors to close the knowledge gaps.
Provide support for best practices and guidance on client satisfaction.
Project specific documentation control: create, upload, maintain project specific documentation and photos.
General support to the Operations Manager as required.
Our success depends upon the dedication of our employees and we have a position open immediately for the right fit to our team.
When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.
Nov 13, 2019
Full time
Universal Services Vital Restoration, Inc. is looking for a dedicated PROJECT SCHEDULER for our emergency services restoration business in our San Jose office. Construction industry experience is a plus but not required for the right person who wants to learn the restoration/remediation business.
Responsibilities:
Work Crew Scheduling, client communications, and general office administration. Main point of contact for insurance adjusters and agents, homeowners, commercial clients, subcontractors and work crews.
Assign, schedule, and follow through project lifecycle of project with work crews.
Assist work crews by streamlining schedules and clarifying client communications.
Provide oversight to work crews and subcontractors to close the knowledge gaps.
Provide support for best practices and guidance on client satisfaction.
Project specific documentation control: create, upload, maintain project specific documentation and photos.
General support to the Operations Manager as required.
Our success depends upon the dedication of our employees and we have a position open immediately for the right fit to our team.
When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.