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HomeFirst  (1) Sciton, Inc.  (1)
Field Service Engineer
$75,000 - $100,000 yearly
Sciton, Inc. Remote (925 Commercial Street, Palo Alto, CA, USA)
Silicon Valley Based – 100% Travel We are SCITON—Our culture and company strength stems from our diverse collection of talented and motivated employees. One word that best describes Sciton is ‘family’ because we treat each member of our team like family. We give our employees the support, recognition, and room to grow their careers on our campus. We empower them to use their creative genius. In fact, we incentivize their innovation. We look for lifelong learners, problem solvers, and individuals who excel in a challenging, team-oriented environment. We hire individuals who want to retire with us. How do you feel about that? Are we the right Pre-IPO company for you? Responsibilities : Install, service and maintain medical laser systems; Nd :YAG , Er:YAG and intense pulsed light. Provide professional, courteous, enthusiastic, prompt and skilled technical service to Sciton customers. Use your extensive technical troubleshooting and customer support background to provide front line support to Sciton customers encountering technical problems. Respond to service requests and ensure on-site repair within 48 hours. Ability to manage and assist in the shipment of service parts to customer sites. Collaborate with colleagues to establish, maintain, and update technical support processes providing responses/answers to common questions and problems. Take initiative to ensure customer satisfaction and improvement of the service department processes and procedures Build trust with customers by ensuring integrity and accountability. Partner with cross-functional Sciton departments to ensure comprehensive, coordinated and effective communication and support approaches Knowledge, Skills and Abilities: Knowledge of optics, electronics, cooling systems, power supplies and laser systems Strong customer service skills, positive attitude, and ability to clearly and tactfully communicate with others. Proficiency in the Microsoft Office suite required. Prioritization and multi-tasking skills required. Excellent communication, customer interaction and phone interaction skills required. Work Experience and Education: Bachelor’s or Associate’s degree in Electronics, Laser Technology or equivalent with a minimum of 2+ years of experience in electronic system troubleshooting/technical support/ customer service/dispatch experience. Medical device experience a strong plus. If interested and qualified, please send resume to job(at)sciton.com. Sciton provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status (including pregnancy, childbirth, or related medical conditions), protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.    
Dec 09, 2019
Full time
Silicon Valley Based – 100% Travel We are SCITON—Our culture and company strength stems from our diverse collection of talented and motivated employees. One word that best describes Sciton is ‘family’ because we treat each member of our team like family. We give our employees the support, recognition, and room to grow their careers on our campus. We empower them to use their creative genius. In fact, we incentivize their innovation. We look for lifelong learners, problem solvers, and individuals who excel in a challenging, team-oriented environment. We hire individuals who want to retire with us. How do you feel about that? Are we the right Pre-IPO company for you? Responsibilities : Install, service and maintain medical laser systems; Nd :YAG , Er:YAG and intense pulsed light. Provide professional, courteous, enthusiastic, prompt and skilled technical service to Sciton customers. Use your extensive technical troubleshooting and customer support background to provide front line support to Sciton customers encountering technical problems. Respond to service requests and ensure on-site repair within 48 hours. Ability to manage and assist in the shipment of service parts to customer sites. Collaborate with colleagues to establish, maintain, and update technical support processes providing responses/answers to common questions and problems. Take initiative to ensure customer satisfaction and improvement of the service department processes and procedures Build trust with customers by ensuring integrity and accountability. Partner with cross-functional Sciton departments to ensure comprehensive, coordinated and effective communication and support approaches Knowledge, Skills and Abilities: Knowledge of optics, electronics, cooling systems, power supplies and laser systems Strong customer service skills, positive attitude, and ability to clearly and tactfully communicate with others. Proficiency in the Microsoft Office suite required. Prioritization and multi-tasking skills required. Excellent communication, customer interaction and phone interaction skills required. Work Experience and Education: Bachelor’s or Associate’s degree in Electronics, Laser Technology or equivalent with a minimum of 2+ years of experience in electronic system troubleshooting/technical support/ customer service/dispatch experience. Medical device experience a strong plus. If interested and qualified, please send resume to job(at)sciton.com. Sciton provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status (including pregnancy, childbirth, or related medical conditions), protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.    
HomeFirst
Resident Coordinator CWSP Mountian View
$18.00 hourly
HomeFirst Sunnyvale, CA, USA
POSITION:                           Resident Coordinator        PROGRAM/LOCATION:     Cold Weather Shelter (CWSP)/ Mountain View , CA SHIFT:                                  Day, Swing, Grave, On-call SUPERVISOR:                     Shelter Site Manager STATUS:                               Non-exempt            Apply Online:  https://homefirstservices.bamboohr.com/jobs/view.php?id=64         PROGRAM SUMMARY: HomeFirst has operated the Cold Weather Shelter Program (CWSP) since 1987 to provide temporary shelter during the cold weather and rainy season to people who are homeless. Our focus is on providing a safe environment and the basic necessities of life.  Resident Coordinators are responsible for the care and supervision of the clients staying at the shelter.   DUTIES/RESPONSIBILITIES: Direct Client Service (90%) Responsible for the care, welfare, safety, and security of clients during their shelter stay Ensure fair procedures and practices, as well as safety within the facility Provide information and referrals to shelter guests Assist with daily set-up and break-down of the shelter, including setting up sleeping mats, tables and chairs, etc., and for any special events or activities as needed Welcome clients and volunteers to the facility Check clients into and out of the facility using the HMIS database Distribute clothing, linens, toiletries, and any other items supplied by the program Provide general site clean-up, reporting any maintenance or janitorial needs to the Shift Manager or Services Director in a timely manner Conduct bed, facility, and perimeter checks    Assist with monitoring meals and determining meal counts where appropriate Complete intake of homeless guests as required Handle all emergencies by contacting appropriate staff/agencies Report any incidents and complete incident report Participate in meeting the program’s service delivery goals and outcomes as outlined in the service management plan General (10%) Represent HomeFirst and the program appropriately to volunteers, donors, outside agencies and the general public Assist with office-related tasks as needed Attend meetings, workshops and trainings as requested Perform other duties as assigned by supervisor   QUALIFICATIONS:   Education and Experience High School Diploma or GED Experience working with the homeless population preferred Experience in customer service preferred Skills, Abilities, and Knowledge Ability to work with people of diverse social backgrounds Ability to take direction Strong written and oral communication skills High level of flexibility and ability to prioritize appropriately Ability to present oneself and the agency professionally to internal and external audiences Ability to work as a member of a team Ability to regularly lift up to 30 lbs. Characteristics Sensitivity to the needs of homeless individuals and families Observant of the environment and the people within it Desire to continually develop skills and increase knowledge Values being part of a coordinated team High level of professionalism with internal and external audiences Strong sense of accountability   ABOUT THE AGENCY: We serve more than 4,000 adults, veterans, families, and youth each year at seven locations, including the Boccardo Reception Center, which is the county’s largest homeless services center. In more than 35 years of experience, we’ve learned that everyone has the potential to get housed and stay housed. We are relentlessly focused on eliminating barriers to housing and stability for everyone we serve. Home First is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other status protected by law.   LOCAL APPLICANTS ONLY. When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.  
Nov 20, 2019
Full time Part time
POSITION:                           Resident Coordinator        PROGRAM/LOCATION:     Cold Weather Shelter (CWSP)/ Mountain View , CA SHIFT:                                  Day, Swing, Grave, On-call SUPERVISOR:                     Shelter Site Manager STATUS:                               Non-exempt            Apply Online:  https://homefirstservices.bamboohr.com/jobs/view.php?id=64         PROGRAM SUMMARY: HomeFirst has operated the Cold Weather Shelter Program (CWSP) since 1987 to provide temporary shelter during the cold weather and rainy season to people who are homeless. Our focus is on providing a safe environment and the basic necessities of life.  Resident Coordinators are responsible for the care and supervision of the clients staying at the shelter.   DUTIES/RESPONSIBILITIES: Direct Client Service (90%) Responsible for the care, welfare, safety, and security of clients during their shelter stay Ensure fair procedures and practices, as well as safety within the facility Provide information and referrals to shelter guests Assist with daily set-up and break-down of the shelter, including setting up sleeping mats, tables and chairs, etc., and for any special events or activities as needed Welcome clients and volunteers to the facility Check clients into and out of the facility using the HMIS database Distribute clothing, linens, toiletries, and any other items supplied by the program Provide general site clean-up, reporting any maintenance or janitorial needs to the Shift Manager or Services Director in a timely manner Conduct bed, facility, and perimeter checks    Assist with monitoring meals and determining meal counts where appropriate Complete intake of homeless guests as required Handle all emergencies by contacting appropriate staff/agencies Report any incidents and complete incident report Participate in meeting the program’s service delivery goals and outcomes as outlined in the service management plan General (10%) Represent HomeFirst and the program appropriately to volunteers, donors, outside agencies and the general public Assist with office-related tasks as needed Attend meetings, workshops and trainings as requested Perform other duties as assigned by supervisor   QUALIFICATIONS:   Education and Experience High School Diploma or GED Experience working with the homeless population preferred Experience in customer service preferred Skills, Abilities, and Knowledge Ability to work with people of diverse social backgrounds Ability to take direction Strong written and oral communication skills High level of flexibility and ability to prioritize appropriately Ability to present oneself and the agency professionally to internal and external audiences Ability to work as a member of a team Ability to regularly lift up to 30 lbs. Characteristics Sensitivity to the needs of homeless individuals and families Observant of the environment and the people within it Desire to continually develop skills and increase knowledge Values being part of a coordinated team High level of professionalism with internal and external audiences Strong sense of accountability   ABOUT THE AGENCY: We serve more than 4,000 adults, veterans, families, and youth each year at seven locations, including the Boccardo Reception Center, which is the county’s largest homeless services center. In more than 35 years of experience, we’ve learned that everyone has the potential to get housed and stay housed. We are relentlessly focused on eliminating barriers to housing and stability for everyone we serve. Home First is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other status protected by law.   LOCAL APPLICANTS ONLY. When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.  

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