The City of Sunnyvale is seeking a Information Technology Manager in the Information Technology Department’s Project Management Office division.
The ideal candidate will have:
Experience implementing or establishing a Project Management Office (PMO) or set of project management standards across an organization
Experience with PMI-based Project Management, Portfolio Management and Program Management Methodologies; PMP, PgMP and/or PfMP certified a plus
Work experience with implementing major, complex systems or business process changes
Work experience coaching and mentoring staff and establishing staff performance goals and improvement plans
Work with various levels of customers to provide guidance on defining requirements and establishing project scope
Experience utilizing Project Portfolio Management (PPM) tools to provide oversight and management of all IT projects across an organization
Knowledge and experience with change management and how to help clients...
Mar 26, 2021
Full time
The City of Sunnyvale is seeking a Information Technology Manager in the Information Technology Department’s Project Management Office division.
The ideal candidate will have:
Experience implementing or establishing a Project Management Office (PMO) or set of project management standards across an organization
Experience with PMI-based Project Management, Portfolio Management and Program Management Methodologies; PMP, PgMP and/or PfMP certified a plus
Work experience with implementing major, complex systems or business process changes
Work experience coaching and mentoring staff and establishing staff performance goals and improvement plans
Work with various levels of customers to provide guidance on defining requirements and establishing project scope
Experience utilizing Project Portfolio Management (PPM) tools to provide oversight and management of all IT projects across an organization
Knowledge and experience with change management and how to help clients...
The Customer Relations Assistant is located in Mountain View, CA. This is an entry level position in the field of Technical Support. This position will perform basic technical support and assist with customer service tasks, including helping resolve customer concerns, support order fulfillment, and performing a variety of tasks under general supervision.
Essential Duties and Responsibilities:
Support and/or provide customer training and technical support.
Assist in accurately processing orders/shipments.
Assist in following up with customers and help resolve customer issues.
Maintain current technical knowledge of the OPTIGEN® assay, equipment and product(s)
Learn and support new products.
Support inbound calls for complete line of company products, supplies, prices and availability.
Support the maintenance of the customer account databases.
Maintain two-way communication with Purchasing, Manufacturing, QA and Accounting regarding current status of unfilled...
Mar 25, 2021
Part time
The Customer Relations Assistant is located in Mountain View, CA. This is an entry level position in the field of Technical Support. This position will perform basic technical support and assist with customer service tasks, including helping resolve customer concerns, support order fulfillment, and performing a variety of tasks under general supervision.
Essential Duties and Responsibilities:
Support and/or provide customer training and technical support.
Assist in accurately processing orders/shipments.
Assist in following up with customers and help resolve customer issues.
Maintain current technical knowledge of the OPTIGEN® assay, equipment and product(s)
Learn and support new products.
Support inbound calls for complete line of company products, supplies, prices and availability.
Support the maintenance of the customer account databases.
Maintain two-way communication with Purchasing, Manufacturing, QA and Accounting regarding current status of unfilled...
As a Senior Business Systems Analyst, reporting to the Sr. Manager Business Applications, you will play a key role working closely with the Service organization in designing, building, and supporting the ServiceMax Field service application and be the subject matter expert for the Field Service domain.
The BSA will have great communication skills, strong business acumen, critical thinking, and analytical skillset to develop creative technology and systems solutions to meet critical business needs.
Essential Duties and Responsibilities:
Partner closely with Field Service business in understanding the current ‘As is’ environment, processes, challenges/gaps and requirements globally.
Work with business stakeholders to gather and prioritize/deliver requirements through backlog grooming and release planning.
Collaborate with the business and technical teams to translate Field service business requirements accurately into high-quality Functional design specifications...
Mar 25, 2021
Full time
As a Senior Business Systems Analyst, reporting to the Sr. Manager Business Applications, you will play a key role working closely with the Service organization in designing, building, and supporting the ServiceMax Field service application and be the subject matter expert for the Field Service domain.
The BSA will have great communication skills, strong business acumen, critical thinking, and analytical skillset to develop creative technology and systems solutions to meet critical business needs.
Essential Duties and Responsibilities:
Partner closely with Field Service business in understanding the current ‘As is’ environment, processes, challenges/gaps and requirements globally.
Work with business stakeholders to gather and prioritize/deliver requirements through backlog grooming and release planning.
Collaborate with the business and technical teams to translate Field service business requirements accurately into high-quality Functional design specifications...
The Sr. Sourcing Associate will execute intermediate and complex sourcing projects, from start to finish, including but not limited to – sourcing requests validation per client guidelines, requirements analysis for the bid packages, communicating with client requesters to close any data gaps, prepare and publish the package to the identified suppliers for bidding purposes, following up with suppliers to ensure adequate participation, and summarizing proposals back to the requestor Key Responsibilities / Job Duties: * Sr. Sourcing Associate Key Responsibilities / Job Duties assume the inclusion of the descriptors from the Sourcing Associate position description. • Provides sourcing services (RFP, RFI, FRQ) to our clients based on predefined service levels, managing 5-12 intermediate to complex projects simultaneously • Create and manage reverse auctions with minimal supervision • Strong understanding of Denali’s process and ability to apply...
Mar 19, 2021
Full time
The Sr. Sourcing Associate will execute intermediate and complex sourcing projects, from start to finish, including but not limited to – sourcing requests validation per client guidelines, requirements analysis for the bid packages, communicating with client requesters to close any data gaps, prepare and publish the package to the identified suppliers for bidding purposes, following up with suppliers to ensure adequate participation, and summarizing proposals back to the requestor Key Responsibilities / Job Duties: * Sr. Sourcing Associate Key Responsibilities / Job Duties assume the inclusion of the descriptors from the Sourcing Associate position description. • Provides sourcing services (RFP, RFI, FRQ) to our clients based on predefined service levels, managing 5-12 intermediate to complex projects simultaneously • Create and manage reverse auctions with minimal supervision • Strong understanding of Denali’s process and ability to apply...
Candidate should possess in-depth knowledge of telecom billing and Telecom Expense Management (TEM), including invoice audit and optimization, and hands-on experience with a hosted TEM application.
Perform other duties such as purchase order creation and vendor account reconciliation to ensure timely payment of invoices
Monitor vendor account activities and follow up as necessary to facilitate and ensure timely issue resolution
Ability to prioritize/manage high volume workload
Ability to effectively prioritize and execute tasks in a high-pressure environment
Assist client finance team with month end accruals for telecommunications expenses
Responsible for daily interaction with client TEM provider and portfolio of assigned telecom providers
Qualifications
At least 5+ years of Telecom Expense Management (TEM) experience. Experience with dark fiber plus related O&M and associated billing is preferred
TEM application...
Mar 19, 2021
Full time
Candidate should possess in-depth knowledge of telecom billing and Telecom Expense Management (TEM), including invoice audit and optimization, and hands-on experience with a hosted TEM application.
Perform other duties such as purchase order creation and vendor account reconciliation to ensure timely payment of invoices
Monitor vendor account activities and follow up as necessary to facilitate and ensure timely issue resolution
Ability to prioritize/manage high volume workload
Ability to effectively prioritize and execute tasks in a high-pressure environment
Assist client finance team with month end accruals for telecommunications expenses
Responsible for daily interaction with client TEM provider and portfolio of assigned telecom providers
Qualifications
At least 5+ years of Telecom Expense Management (TEM) experience. Experience with dark fiber plus related O&M and associated billing is preferred
TEM application...
