2 jobs found

Jobs Coordinator & Dispatcher The Jobs Coordinator & Dispatcher (JCD) will be responsible for matching day workers with employers as well as troubleshooting any issues that arise as a result of the job performed. Additionally, the JCD will record the details related to these jobs using the Center’s technology resources. The ability to provide excellent service in both English and Spanish is critical. The JCD must possess exceptional interpersonal skills and maintain confidentiality of all privileged information. Job Duties Registering new workers and employers and managing the filing of their applications Gathering, creating, and maintaining records related to worker information, identification cards, and onboarding materials Matching workers with employers via in-person, phone, and email interactions Troubleshooting and proposing solutions to issues encountered by employers/workers Conducting follow-up with workers and employers after the job has been...

The Customer Relations Assistant is located in Mountain View, CA.  This is an entry level position in the field of Technical Support.  This position will perform basic technical support and assist with customer service tasks, including helping resolve customer concerns, support order fulfillment, and performing a variety of tasks under general supervision.   Essential Duties and Responsibilities: Support and/or provide customer training and technical support. Assist in accurately processing orders/shipments. Assist in following up with customers and help resolve customer issues. Maintain current technical knowledge of the OPTIGEN® assay, equipment and product(s) Learn and support new products. Support inbound calls for complete line of company products, supplies, prices and availability. Support the maintenance of the customer account databases. Maintain two-way communication with Purchasing, Manufacturing, QA and Accounting regarding current status of unfilled...