28 jobs found

The City of Sunnyvale is accepting applications for a highly motivated and detail oriented individual for the Management Analyst position. This position will provide an opportunity to work on a broad range of professional administrative and management duties requiring comprehensive analysis of moderate to complex issues and data relating to city policy, grants administration and program management in support of the Department of Public Safety Licenses and Permits unit. The ideal candidate should be an exceptional communicator, researcher and writer, with some experience in fiscal accountability, who will be able to work collaboratively with a variety of stakeholders.  The position requires a Bachelor’s degree from an accredited college or university in economics, finance, business administration, public administration, social studies, communications or a related field; AND three years of increasingly responsible management/administrative analytical work experience.  The City of Sunnyvale provides an excellent benefits package. A complete application packet will consist of a City of Sunnyvale employment application and responses to the required supplemental questions. The position opens February 4, 2020 and final filing date is March 3, 2020 at 5:00 pm or upon receipt of 100 qualified and complete applications . For complete information regarding this opportunity, please go to Sunnyvale.ca.gov and click jobs. Management Analyst Salary: $97,707.00 - $117,823.00 Annually    When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor. 

Head Clerk About the Position: The primary function of the Head Clerk position is to maintain total store conditions when in charge of the store to include the direction of all employees in all departments, and ensure customer service is at optimal levels. Assist in merchandising and care of the Center Store departments Requirements:  Must be at least 18 years old. Ability to lift 40 pounds. Continuous walking, standing, reaching, and bending. Ability to read, write, and speak English proficiently. Ability to provide excellent customer service. Strong team player with a willingness and desire to learn, work hard, and have fun with it! Availability to work a variety of shifts, including evenings, weekends, and holidays.   When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor. 

Have you considered being a Shuttle Driver in your community? Now’s your chance! Get PAID to do what you love! First Transit Shuttle Drivers provide transportation via San Mateo County, RediWheel System. Our drivers connect people to jobs, healthcare, education, and leisure activities! As a Shuttle Driver, you would provide our clients with the freedom and convenience of reliable, safe transportation. If you love serving people and driving – come work for us! That is exactly why our drivers say this is the “lots ­of-freedom, life-changing, love-what-you-do” line of work! We are proud to offer these great benefits to our drivers: $22.00 HOURLY $2000 Sign On Bonus* PAID CDL-B TRAINING Attractive benefits package, including 401(k) with company contribution Company medical and dental contribution of 80% (1 option being Kaiser)  Paid PTO/Vacation  Pension Contribution Cutting Edge Paid Training Year-round work Freedom of being out on the open road (No desk work!) Serving passengers who live and work in your community You’ll be responsible for: Safely transporting passengers in a safe, courteous, and reliable manner throughout the service area We want you to drive with us, if you: Have good verbal communication skills Are at least 21 years old Have held a valid driver’s license for at least three years Please note all applicants are subject to background check, drug test, and physical    *Terms and conditions associated with Sign On Bonus.   Offer ends 3/30/2020 First Transit keeps people moving and communities prospering - That’s why we need amazing people like YOU to APPLY NOW!   When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.  First Transit is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants.  Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.  FirstGroup is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status   When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor. 

Annual Reviews is a nonprofit publisher dedicated to synthesizing and integrating knowledge for the progress of science and the benefit of society.  We offer competitive salaries and excellent benefits including a business casual work environment, support for professional development training, a great health benefits package, a generous vacation plan, support for a strong work/life balance, personal enrichment benefits, a gym reimbursement program, a matching gifts program, tuition reimbursement, regular employee events and celebrations, and most importantly, the ability to work with an amazing group of people who care about each other and their work.  We are currently seeking a full-time Service Desk Support Specialist I in our Palo Alto office who can assist the Technical Support Manager in all areas of client PC and end-user help desk support and network support for ~100 local and remote client stations. We are seeking candidates who are looking to master the management of client technologies and dedicated to providing amazing customer service and doing everything they can to quickly and effectively troubleshoot and resolve user issues.  The days/preferred hours for this position are Monday – Friday from 7:00am – 3:00pm.  (We may also be able to consider an alternate schedule of 7:30am-3:30pm)   Specific Responsibilities include: Responding to telephone calls, email, and personnel requests for Tier 1 technical support and supporting company meetings. Documenting, tracking, and monitoring Tier 1 problems to ensure a timely resolution. Providing Tier 1 support for all user-level applications (Microsoft Office 365, Adobe Creative Cloud, FTP, Chrome, EDGE, etc.). Providing Tier 1 support for all user operating systems (Windows & MacOS). Providing Tier 1 support for all remote access technologies (VPN, Cloud, etc). Providing Tier 1 support for all client workstation hardware including desktop, laptops, tablets, printers, and cell phones. Assisting in all client workstation installations, configuration, deployments, and relocations. Assisting in monitoring client security systems. Providing Tier 1 peripheral hardware support. Performing peripheral hardware installation and configuration on client machines. Performing all client software installations, configuration, and deployments. Assisting in all client operating system installations, configurations, updates, and deployments. Providing Tier 1 end-user support for all client applications including CRM and line of business applications and other company software. Providing Tier 1 support for all telecommunications (VoIP and related hardware). Assisting with other general office duties as needed including but not limited to ordering toner, taking inventory of office supplies or packages, delivering packages, entering facilities tickets on website and interacting with outside facilities vendor in manager’s absence. Qualified candidates must meet the following requirements: Experience/Education: A minimum of 1-2 years of work experience in PC/Network support working in a Windows and Mac environment Experience working with onsite and remote users Experience using and/or troubleshooting Microsoft Windows & Microsoft Office 365 Experience with end-user support of Cloud-based applications Experience with Remote desktop or other remote assistance Experience with network topology, printer and network connections Experience installing, configuring and deploying client software and operating systems Experience working with smart phones and tablets OS such as iOS and Andriods BA/BS preferred Technical Knowledge & Skills: Good PC hardware/peripheral knowledge and strong troubleshooting and support skills General PC software and troubleshooting skills for Microsoft Office 365, MacOS, Anti-Virus/Anti-spyware protection Solid knowledge of virtual environments for both Windows and MacOS General knowledge of remote access technologies Basic scripting skills (PowerShell, Bash, or Python) Basic knowledge of ethernet/TCP/IP networking and network troubleshooting Ability to prioritize well and properly escalate tickets/tasks Excellent analytical and problem-solving skills Experience configuring Microsoft Outlook preferred Prior telecommunications (VoIP) experience helpful Experience with Microsoft Teams and Teams Voice a plus Basic html skills and working knowledge of Microsoft SharePoint a plus   Other Skills & Abilities: Proven ability to provide excellent customer service with a diverse user base Strong verbal communication skills with the ability to communicate clearly, patiently and diplomatically in person or over the phone Demonstrated positive, friendly and professional demeanor with ability to engage with all levels of users up to senior management Strong written communication skills with the ability to clearly update or write documentation or training materials and communicate in a pleasant, professional and helpful tone Demonstrated flexibility and willingness to adapt to alternative ways of accomplishing tasks Ability to get along and work well with everyone including a diverse group of users onsite and in remote locations as well as other members of the technology team Strong team player willing to help others as needed Strong organizational skills and ability to focus on details Ability to learn quickly Strong work ethic, high integrity, & dependable Self-motivated, demonstrates initiative, takes ownership of tasks & has good follow-through Ability to effectively present and review technical presentations with onsite or offsite users Demonstrated strong interest in information technology and learning new skills Willing to work additional hours and/or perform additional tasks (including general office work) as needed Ability to lift, carry and move 10-25 pounds If you possess the above requirements, please submit your cover letter and resume by applying online at:   https://chu.tbe.taleo.net/chu01/ats/careers/requisition.jsp?org=ANNUALREVIEWS&cws=1&rid=110 When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.    Annual Reviews is an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.  If you need a reasonable accommodation for any part of the employment process, please contact the Director of Human Resources by email at arhumanresources@annualreviews.org and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.  For more information about our commitment to equal employment opportunity, please click on each of the following via the job ad on our career website: (1) EEO is the Law poster , (2) pay transparency nondiscrimination statement , and (3) AR EEO/AA Statement.

Sales Operations Specialist San Mateo Sales – Sales Operations Specialist Full-Time Are you super organized, articulate, and passionate about helping sales teams grow, develop, and scale? Do you love analyzing data, troubleshooting technologies, and problem-solving? Can you be both analytical and collaborative, consultative and a self-starter when it comes to delivering high-paced sales operations support? Are you passionate about supporting others to succeed? If so, read on, because this role may be perfect for you. As the Sales Operations Specialist, you will be a change agent for the sales organization and support critical functions related to our sales growth velocity. You will coordinate activities and optimize processes related to hiring, onboarding, territory alignment, and deal velocity. You will support assigned sales teams by maintaining accurate hiring forecasts, tech stack license provisioning, territory or target account administration, performance-related dashboards, You will support sales reps with new hire license provisioning, troubleshooting, and help desk support. You will support Sales Enablement with your analytical chops, love for accurate content management, and passion for co-planning super-cool sales team events. You will support the sales operations team with ad-hoc projects and Salesforce.com change requests. This role will report to the Senior Director of Sales Operations and works closely with Salesforce.com administrator, sales leaders, sales enablement, and Human Resources. Responsibilities New Hire Support: maintain new hire forecasts, performance dashboard updates, tech stack license provisioning and territory alignment. Territory and Target Accounts: own the execution of our Territory and Target Account Plan and related Salesforce record transfers Data Hygiene: promote data accuracy by detecting and resolving duplicates and performing migrations and adjustments as needed License Administration: maintain an inventory of sales tech stack licenses, ordering, provisioning, and reconciling invoices Deal Desk Support: support sales teams with deal velocity, CPQ process questions and quality assurance of Order Forms and Opportunity records Sales Process Documentation: create and maintain key process maps Help Desk Support: provide front line help desk support to sales, troubleshooting tech stack problems, logging internal requests and vendor support tickets Ad-hoc Sales Operations Projects : assist Sales Operations and Salesforce Administrator with ad-hoc change requests, various projects, reporting and dashboard maintenance and event planning activities. Skills & Experience Minimum 2-3 years of deal desk, sales support or sales operations experience with data hygiene, analytics projects, and sales order processing Excellent Salesforce.com reporting and dashboards skills and experience with Data Loader Experience with software license ordering, provisioning, and invoice reconciliation Strong attention to detail and care for data integrity Strong technical aptitude, and understanding of sales processes Experience working in a fast-paced environment while managing multiple projects Excellent MS Word and Excel skills Awesome at co-planning sales team events, working with conference call technology, and running meetings/training sessions Passionate, inspirational, and wanting very much to be a part of building a great company. Bonus Points :  Experienced with Zoom, Docusign, Clari, Groove, Connect and Sell, Highspot, or Mindtickle Keen understanding of change management concepts Tipalti is the only solution on the market today that streamlines and automates the entire supplier payment process and workflow under one holistic cloud platform. Tipalti eliminates up to 80% of the supplier payment and regulatory compliance workload for finance departments. Companies like GoDaddy, Twitter, Vimeo, and Chartboost trust Tipalti to eliminate risk and save by streamlining and automating their supplier payments operations. We have a great company culture. Tipalti is a positive, customer’s first “can do” environment, where everyone supports our common goals of delivering customer value and building a great company. We offer comprehensive health benefits, a flexible work environment, catered lunches…and an environment where you can grow, be an impact player and thrive! As part of our dedication to the diversity of our workforce, Tipalti is committed to Equal Employment Opportunity without regard for race, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity or religion. Email us your resume at careers-us@tipalti.com . ** Please add to your application submittal:  From NOVA

The Assistant Store Manager assists in the management of a retail store to achieve or exceed sales goals, provide excellent customer service, maintain a clean, safe and pleasant environment, and implement the agency’s mission. The Assistant Store Manager reports directly to the Store Manager. RESPONSIBILITIES Participate in opportunities for continued training and development Supervise the work of others including planning, assigning and scheduling work Ensure standards of productivity, safety and proper procedures of quality are followed within store Support training of new staff; may support performance feedback and hiring activities Ensure merchandise is presented in a neat and orderly fashion at all times with consideration to appearance, category, size and safety and according to written guidelines from corporate staff as well as verbal and written instructions of Store Team Leader and District Team Leader Work as cashier as required Deliver the highest levels of customer service possible in all areas of the store; address customer needs, handle and address customer complaints with focus on conflict resolution and prevention of problem escalation Opening and closing the store and all requirements of these activities.  Ensuring the proper security of the building, company assets and the safety of customers and employees. Carry a store key and have access to cash management and controls; handle all money and financial transactions according to published company guidelines Ensure a neat, clean and work environment at all times Work with corporate Loss Prevention and Safety to ensure company assets are protected at all times; participate in coaching and training activities that support this requirement Assist with management staffing needs at other Goodwill locations based on the needs of the business from time-to-time Performs other related duties as assigned QUALIFICATIONS & EXPERIENCE High School Diploma or equivalent work experience One year management experience in a retail environment KNOWLEDGE, SKILLS & ABILITIES Solid verbal and written communication skills Excellent interpersonal skills across a variety of mediums (in person, phone and electronic-based) Proficient mathematical skills Ability to work respectfully and cooperatively with diverse group of individuals from a variety of educational, social and economic backgrounds Respects and has knowledge of cultures, ethnicities, gender, sexual orientations and age groups other than one’s own, able to work effectively with all Follow and promote workplace quality and safety standards and a culture of safety Receptive to feedback, willing to learn and embrace continuous improvement Strive for high customer satisfaction, going out of the way to be helpful and pleasant Lead, manage, motivate and communicate with staff positively Ability to train, coach and develop staff Exercise considerable independent judgment and discretion Ability to work variety of shifts including day, evening and weekend PHYSICAL REQUIREMENTS Able to lift at minimum 35 lbs Able to stand on hard surfaces for an extended period of time When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.   

*** To apply for this position, please use the following link: https://careers-edenhousing.icims.com/jobs/2316/resident-services-coordinator---family%2c-senior%2c-and-after-school-program/job  *** Summary Under the supervision of a Resident Services Manager, the Resident Services Coordinator is responsible for assessing resident needs, developing and/or identifying programming to meet those needs, making resource information available to residents, and providing linkages to needed services for low-income residents living in affordable housing developments.  The ability to effectively coordinate services for residents directly impacts the organization’s mission statement in that it allows residents to maintain their housing for longer periods of time, enhances their quality of life and provides for greater incidence of safe, affordable housing for the populations we serve. Essential Duties & Responsibilities Develop a comprehensive understanding of residents (conduct needs assessments, community meetings, etc.) in order to offer residents the opportunity to assist their community and to guide them towards appropriate services and resources. Implements educational and enrichment activities for children and youth in the on-site after school program that promotes a safe environment, a supportive environment, teaches and practices social-emotional skills and promotes engagement from youth in design of program at assigned property location(s). Promotes after school program to property and local schools for assigned property location(s). Maintains ongoing collaboration with local elementary schools and communicates regularly with teachers regarding student’s progress, homework, etc. for assigned property location(s). Participates in organizing meetings and workshops for parents for the purpose of identifying or discussing youth concerns, successes, soliciting input on program components and parent education on best practices on engagement in their child’s educational development at assigned property location(s). Reports any concerns about the well-being of the families and children involved in the program to the Resident Services Manager/designee. Maintains program files and records. Maintains accurate records of attendance and progress of individual students at assigned property location(s). Surveys the resident population to identify priority of needs and solicit resident input on service preferences. Assist residents and property operations staff in understanding those needs. Develop strategies to link residents with needed services, including providing assistance in overcoming various barriers that might impede access to services. Establish and maintain partnerships with relevant organizations and individuals, with an emphasis on providing on-site services to residents and the community. Implement priority programs and essential activities through partnerships with other community based service providers/organizations. When other service organizations are not available, may deliver direct services. Participate in the development of pilot programs to test new models of service delivery and carry out implementation of specified programming at assigned properties. Collect required data for all programming offered, record data in the database (Salesforce) and submit reports in an accurate and timely manner. Maintain all reporting requirements set by funding and/or governmental agencies. Evaluate outcomes of regularly scheduled on-site programs and services as required for quality improvement. Report child, dependent adult and elder abuse and neglect according to State law. Obtain appropriate releases to interact with others on behalf of the resident. Maintain confidentiality appropriately. Work with property staff, families and community agencies to identify and address resident problems before they reach crisis proportions. Be an active member of the site team, working collaboratively with the property manager and other site staff to meet property needs and resolve resident problems. Work with residents to resolve conflicts with neighbors. Plan and coordinate recreational, cultural and social activities in coordination with property operations staff and residents, as needed. Develop and maintain a comprehensive list of available community resources (employment, education, social service agencies, etc.) for residents. Attends all staff meetings, training sessions, and other appropriate meetings and conferences as required. Participate in relevant local, regional, state and/or national organizations as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises volunteers and contract service providers. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include training volunteers; planning, assigning, and directing work; addressing complaints and resolving problems. Qualifications EDUCATION and/or EXPERIENCE 4-year college degree in social work, sociology, psychology, or related field; OR 2-4 years of experience and/or training in community development, social services or related field; OR equivalent combination of education and experience required. Training or experience working with diverse cultures and specific populations, depending on the property. Experience with populations such as children and families, seniors, people with developmental disabilities or chronic mental illness, HIV/AIDS may be helpful or required.  Crisis and mental health experience preferred. Experience conducting community assessments, applying the principals of conflict management and/or de-escalation techniques, and organizing community groups, events, and programs preferred. PREFERRED SKILLS and/or ABILITIES Knowledge of services available in Bay Area counties. Experience with and aptitude for working with children and families. Understanding of procedures and eligibility for federal and state entitlement programs and legal liability issues related to service coordination. Ability to develop effective working partnerships with various types of community groups and institutions. Function effectively in an environment with diverse cultures, multiple perspectives, and competing needs. Demonstrate a commitment to recognizing residents’ knowledge and experience as a valuable resource. Motivate individuals to actively participate in services. Ability to effectively facilitate meetings and community gatherings. Proficient with MS Office (i.e. Microsoft Word, Excel, and Outlook). Experience with Salesforce helpful. Ability to work independently and as part of a team. Ability to work some evenings and weekends, as required. Demonstrated ability to establish trusting, confidential relationships. Proven ability to work with diverse groups in cooperative problem-solving and consensus building. CERTIFICATES, LICENSES, REGISTRATIONS  Valid California Driver’s License and insurance required.    When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.     

*** To apply for this position, please use the following link: https://careers-edenhousing.icims.com/jobs/2335/resident-services-coordinator---family%2c-senior%2c-and-after-school-program/job  *** Summary Under the supervision of a Resident Services Manager, the Resident Services Coordinator is responsible for assessing resident needs, developing and/or identifying programming to meet those needs, making resource information available to residents, and providing linkages to needed services for low-income residents living in affordable housing developments.  The ability to effectively coordinate services for residents directly impacts the organization’s mission statement in that it allows residents to maintain their housing for longer periods of time, enhances their quality of life and provides for greater incidence of safe, affordable housing for the populations we serve. Essential Duties & Responsibilities Develop a comprehensive understanding of residents (conduct needs assessments, community meetings, etc.) in order to offer residents the opportunity to assist their community and to guide them towards appropriate services and resources. Implements educational and enrichment activities for children and youth in the on-site after school program that promotes a safe environment, a supportive environment, teaches and practices social-emotional skills and promotes engagement from youth in design of program at assigned property location(s). Promotes after school program to property and local schools for assigned property location(s). Maintains ongoing collaboration with local elementary schools and communicates regularly with teachers regarding student’s progress, homework, etc. for assigned property location(s). Participates in organizing meetings and workshops for parents for the purpose of identifying or discussing youth concerns, successes, soliciting input on program components and parent education on best practices on engagement in their child’s educational development at assigned property location(s). Reports any concerns about the well-being of the families and children involved in the program to the Resident Services Manager/designee. Maintains program files and records. Maintains accurate records of attendance and progress of individual students at assigned property location(s). Surveys the resident population to identify priority of needs and solicit resident input on service preferences. Assist residents and property operations staff in understanding those needs. Develop strategies to link residents with needed services, including providing assistance in overcoming various barriers that might impede access to services. Establish and maintain partnerships with relevant organizations and individuals, with an emphasis on providing on-site services to residents and the community. Implement priority programs and essential activities through partnerships with other community based service providers/organizations. When other service organizations are not available, may deliver direct services. Participate in the development of pilot programs to test new models of service delivery and carry out implementation of specified programming at assigned properties. Collect required data for all programming offered, record data in the database (Salesforce) and submit reports in an accurate and timely manner. Maintain all reporting requirements set by funding and/or governmental agencies. Evaluate outcomes of regularly scheduled on-site programs and services as required for quality improvement. Report child, dependent adult and elder abuse and neglect according to State law. Obtain appropriate releases to interact with others on behalf of the resident. Maintain confidentiality appropriately. Work with property staff, families and community agencies to identify and address resident problems before they reach crisis proportions. Be an active member of the site team, working collaboratively with the property manager and other site staff to meet property needs and resolve resident problems. Work with residents to resolve conflicts with neighbors. Plan and coordinate recreational, cultural and social activities in coordination with property operations staff and residents, as needed. Develop and maintain a comprehensive list of available community resources (employment, education, social service agencies, etc.) for residents. Attends all staff meetings, training sessions, and other appropriate meetings and conferences as required. Participate in relevant local, regional, state and/or national organizations as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises volunteers and contract service providers. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include training volunteers; planning, assigning, and directing work; addressing complaints and resolving problems. Qualifications EDUCATION and/or EXPERIENCE 4-year college degree in social work, sociology, psychology, or related field; OR 2-4 years of experience and/or training in community development, social services or related field; OR equivalent combination of education and experience required. Training or experience working with diverse cultures and specific populations, depending on the property. Experience with populations such as children and families, seniors, people with developmental disabilities or chronic mental illness, HIV/AIDS may be helpful or required.  Crisis and mental health experience preferred. Experience conducting community assessments, applying the principals of conflict management and/or de-escalation techniques, and organizing community groups, events, and programs preferred. PREFERRED SKILLS and/or ABILITIES Knowledge of services available in Bay Area counties. Experience with and aptitude for working with children and families. Knowledgeable of trauma informed care, mental health 101, housing first principles, harm reduction preferred. Experience with permanent supportive housing preferred. Understanding of procedures and eligibility for federal and state entitlement programs and legal liability issues related to service coordination. Ability to develop effective working partnerships with various types of community groups and institutions. Function effectively in an environment with diverse cultures, multiple perspectives, and competing needs. Demonstrate a commitment to recognizing residents’ knowledge and experience as a valuable resource. Motivate individuals to actively participate in services. Ability to effectively facilitate meetings and community gatherings. Proficient with MS Office (i.e. Microsoft Word, Excel, and Outlook). Experience with Salesforce helpful. Ability to work independently and as part of a team. Ability to work some evenings and weekends, as required. Demonstrated ability to establish trusting, confidential relationships. Proven ability to work with diverse groups in cooperative problem-solving and consensus building. CERTIFICATES, LICENSES, REGISTRATIONS  Valid California Driver’s License and insurance required. LANGUAGE, MATH & REASONING SKILLS Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.  Ability to effectively present information to top management, public groups, and/or boards of directors. Ability to speak a second language preferred. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to define problems, collect data, establish facts, and draw valid conclusions.  Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. PHYSICAL DEMANDS  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear.  The employee frequently is required to sit and use hands to finger, handle, or feel.  The employee is occasionally required to reach with hands and arms.  The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision and ability to adjust focus. Physical demands include writing/typing, use of computer and paper files, answering phones, attending meetings with residents, family members and community agencies representatives, throughout the complex in their apartments, outdoor community areas and the community room. Mobility: physically able to get around the apartment complex (some of which are quite large).  In some cases, go into residents’ units.  The home visits are more a requirement in senior/disabled housing but is important in family housing as well. Must be able to travel to the central office and other locations for meetings and training sessions, as required. WORK ENVIRONMENT   The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. QUALIFICATIONS    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.    When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.     

We are currently looking for an experienced Loss Prevention Specialist - Undercover / Plain Clothes. Security Industry Specialists (SIS) provides security solutions to some of the most recognized companies and brands in the world. We deliver services that consistently exceed those of our peers. We accomplish this through innovation, constant process improvement, and through an uncompromising commitment to hiring, retaining and rewarding the best talent available. What we can offer: Full Time Opportunities $21 - 22 per hour A dynamic and challenging work environment Health, Dental and Vision benefits, plus access to dependent coverage and a variety of other benefits Paid Time Off Manage your schedule with your Supervisor and manager Room for Growth Essential Functions: Conduct undercover surveillance to detect and apprehend shoplifters Recover assets and/or make safe apprehensions Have knowledge of, and ensure strict compliance with the law and company policies concerning apprehensions, search and seizure, and the preservation of evidence. Prepare prompt and complete reports relative to all theft incidents, merchandise recoveries, and other activities as assigned by the Loss Prevention Manager Testify in court concerning any criminal or civil case Maintain a professional attitude with sincerity and integrity MINIMUM QUALIFICATIONS: High School diploma (or GED) required Must obtain/maintain state security licensing and any other state requirements - firearms permit not needed Prior retail Loss Prevention experience is preferred, undercover experience a plus Computer proficiency, and working knowledge of Microsoft Office applications including Excel and Word Must possess strong verbal and written communication skills Must be able to communicate with all levels of staff and management Ability to evaluate circumstances and make timely decisions based on company apprehension guidelines Possesses general operating knowledge of retail security camera equipment State/County Security Guard certification (preferred) Ability to work evening and weekends Must be able to stand/walk sales floor for entire scheduled shift Must have a good track record of reliability and punctuality Locations: Valley Fair, Oakridge, Palo Alto Security Industry Specialists, Inc. Private Patrol Operator #PPO 13936 Private Investigator #PI 28063 When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor

We’re here  to help people in communities throughout Northern California build financially healthy lives.  We do  this by being attentive and partnering with our members to understand what is financially best for them.  We thrive  on change, and we put people first. If you’re looking to use your skills and knowledge to make a difference in the lives of others, we look forward to hearing from you. About Patelco Credit Union Patelco is a not-for-profit credit union, serving the financial needs and aspirations of more than 300,000 members. What we earn, we return to our members in savings from lower loan rates, fewer fees, and personalized service that focuses on transparency, simplicity, and trust. Our mission remains the same as when we started in 1936, to provide products, services, education and expertise that will empower our members to rise up and achieve financial freedom.    The Opportunity We seek to hire a Senior Member Services Representative to serve our members in the San Jose  - Almaden branch.  As a Senior Member Service Representative (Sr. MSR) in our branches you will have the chance to make a difference in the lives of every member you serve.  This is an individual contributor role which reports into the Manager, Retail Branch.   As a Sr. MSR you will have the chance to: Offer best in class customer service to our members. Open accounts for new and existing members, as well as service those accounts. Handle complex accounts and transactions. Lead by example and train new team members. Partner with the Assistant Branch Manager to maintain operational integrity, including audits. Converse with members in order to assess their known and unknown needs and identify the appropriate products, solutions and services. Adopt new and existing tools that will enhance the member consultation process. Initiate, process, and fund consumer loans such as credit cards, personal loans, etc. Exercise informed judgement as appropriate to accommodate members. Advocate member adoption of new technology, campaigns, promotions and digital products. Understand and comply with all applicable federal and state laws and banking regulations (including those related to OFAC and Bank Secrecy Act / Anti-Money Laundering compliance) and Patelco Credit Union’s policies and procedures.   Qualifications You offer: Service Passion, Integrity, and Resourcefulness. Eagerness to learn and a drive for continuous improvement. 1-2 years of prior experience in financial services or lead customer service experience required Technically savvy with smartphone operating systems, PCs and email systems. Excellent consultative and written communication skills. Ability to be professional and empathetic in all interactions. Flexible work schedule, including Saturdays. High School Diploma/GED Ability to stand or walk for extended periods of time. We offer: Empowerment, Engagement, and Teamwork. An inspiring career that benefits both you and your community. Competitive compensation packages with bonus opportunity. Full Medical/Dental/Vision benefits with minimal eligibility waiting period. Generous 401k with 3% Safe Harbor and 5% employer match. Discounts on loan products. Tuition Reimbursement. Community Outreach Opportunities.   Patelco Credit Union is an EO Employer - M/ F/ Veteran/ Disability   When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor. 

Hours  : Full-Time; $19/hour Supervisor  : Program Manager DESCRIPTION: Under the direction of the Program Manager, the Independent Living Generalist is responsible for providing an array of services in group and individual settings, including peer counseling, information and referral, and advocacy. These activities to be carried out in service areas of housing, benefits, work incentives, health care, etc. The Independent Living Generalist is responsible for establishing relationships with community organizations that provide services for persons with disabilities. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide service coordination to the cross disability community, including needs assessment, identification of relevant community resources, and advocacy. • Provide independent living skills training so consumers may actively participate in obtaining community services. • Provide assistance in areas including IHSS, basic disability benefits and work incentives, housing, health care and ADA related issues. • Provide housing referrals and counseling for those seeking housing individually and in groups. Provide tenants rights/Fair Housing information and advocacy. • Provide peer counseling to individuals and in groups to assist consumers in developing peer and family support systems. • Maintain up-to-date working knowledge of, and provide information, support, counseling and advocacy for Medicare, MediCal, IHSS and Paratransit to consumers and through information and referral services. • Collaborate with government agencies and community based organizations to facilitate coordination of services for consumers. • Through community outreach, establish relationships with community groups to facilitate identification of persons with disabilities, identify venues for community education, and work to increase both disability awareness and accessible service delivery in the community. • Provide Information and Referral services. • Work collaboratively as a team member with other CID staff to assist consumers in addressing issues and achieving goals. • Represent CID at community meetings, task forces and committees relevant to persons with disabilities. • Accurately complete and maintain all electronic and paper records required for CID grant reporting. • Other duties as assigned. REQUIRED QUALIFICATIONS: Education and Experience  : Has a BA or equivalent experience working in the field of disability. At least 2 years experience in social services or advocacy setting, preferably working with persons with disabilities. Familiar with protocols, documentation, and requirements for receiving social service benefits. Excellent computer skills including the ability to learn new programs on an ongoing basis. The individual must know how to use databases, Microsoft Windows and Microsoft Office programs. Problem Solving:  Possesses critical thinking skills and ability to develop advocacy strategies and break them into manageable steps for others. The individual is able to define problems, collect and interpret data, establish facts, draw conclusions, and initiate resolutions. The individual understands the independent living philosophy and carries it out in their work, maximizing consumer participation. The individual is a role model advocate: works to overcome obstacles, promotes a positive attitude while brainstorming solutions and strategies. The individual initiates projects and works with minimal supervision. Time Management:  Thinks strategically, prioritizes competing demands, and plans ahead. Completes work within deadlines, completes consumer goals in a timely fashion including follow-up to assure the goals undertaken are accomplished quickly. Team Player:  Is aware and committed to accomplishing department and agency goals. Is respectful and works co-operatively with others. Is sensitive to the needs of other staff and consumers and behaves in a manner to improve the overall functioning of the agency. Communication:  Effectively communicates with people from diverse backgrounds, including, consumers, media, community members, staff and management both in written and oral form. Listens carefully and ask questions appropriately to delineate issue(s) and empower consumer regarding options. Excellent public speaking skills, the ability to present information in clear and articulate, logical and organized manner. Physical Demands:  Using computer monitor and keyboards, as well as a telephone headset, for long periods of time. Travel to various community offices as necessary. Make outreach visits to locations where individuals with disabilities may be contacted. Attend various outreach and community education events. PREFERRED QUALIFICATIONS: Personal experience as a person with a disability. Bilingual-bicultural strongly preferred. WORK ENVIRONMENT: All staff at CID are responsible for adhering to the codes of conduct outlined in the Employee Handbook. ***PLEASE SUBMIT A RESUME TO:  cidsanmateoorg@gmail.com . THANK YOU.***​​ When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.    

Summary:  The HR Recruiter is a full time position that is responsible to assist the James Caccia Plumbing with recruiting, onboarding, enrollment, benefits administration and maintaining health and wellness programs for employees. This will be achieved by performing the following duties. Essential Responsibilities  include the following. Other duties may be assigned. Support the full cycle recruitment process (sourcing, screening, interviewing, extending and negotiating employment offers, and onboarding) Achieves staffing objectives by recruiting and evaluating job candidates; advising managers; and managing relocations and intern program. Establishes recruiting requirements by studying organization plans and objectives and meeting with managers to discuss needs. Builds applicant sources by researching and contacting community services, colleges, employment agencies, recruiters, media, and internet sites; providing organization information, opportunities, and benefits; making presentations; and maintaining rapport. Attracts applicants by placing job advertisements, contacting recruiters, and using newsgroups and job sites. Determines applicant requirements by studying job description and job qualifications. Determines applicant qualifications by interviewing applicants, analyzing responses, verifying references, and comparing qualifications to job requirements. Review and distribute incoming applications, coordinate interviews as needed, provide successful candidates with new-hire paperwork, communicate certification requirements, and provide access credentials badges. Establishes and maintains HRIS through oversight of accurate data entry and filing systems to ensure compliant and accurate record management for employee files, I9 documentation, medical files and employment verification Be point of contact for all HR related requests and questions for employees. Manage team member required certifications and permits and oversee compliance database. Assist and provide support to Operations Manager and other Managers in employee separation paperwork including requesting separation documents and final pay amounts, submitting benefit termination requests, and conducting exit interviews. Assist with annual and interim benefit open enrollment process. Arrange for distribution of materials from carriers, assists with communicating changes to team members and processing benefit changes within deadlines. Field requests for leave of absence from employees and collaborate with Employer’s Guardian to compliantly administer leaves, in accordance with applicable federal and state requirements; Act as liaison and coordinate communication between employee and Employer’s Guardian Arrange and coordinate meetings, orientations, and training sessions. Administratively assist other departments including Receiving, Quality Control, Production, and Shipping as needed. Performs quarterly audits to ensure James Caccia Plumbing standards are being maintained. Support Directors and Executive Leadership with research, and/or special projects, Ad Hoc reports, and other related duties as assigned. Coordinate with Controller to facilitate Leave of Absence Management and assist with company Benefit Program. May occasionally field questions regarding company policies and procedures, leave of absence entitlement, employee benefits, etc.   Location: San Mateo, CA When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.    

Launch your career and earn top pay! T HE ROLE:  Build a thriving career, expand your experience, and earn top pay!   OVERVIEW:  Are you an experienced underground/sewer install plumber looking to grow a successful, satisfying career with the right company? At Caccia Plumbing, we’re looking for skilled sewer installer plumbers to become valued members of our team. You’ll have the opportunity to work on a range of waste systems while increasing your technical abilities through on-the-job and specialized training programs.   We take a particular interest in the career development of our employees and don’t hesitate to recognize hard work and excellent results. Our top performers are among the highest-paid in the industry and we offer generous benefits. Moreover, we’re strongly committed to promoting a healthy work-life balance. That means you won’t be on-call with us–ever.   We’re seeking plumbers who understand that craftsmanship is at the heart of each installation, who will deliver exceptional service to customers, and who relish the feeling of a job well done.   WHO WE ARE :  Caccia Plumbing, Inc. is the #1 plumbing company located in the heart of San Mateo County. We keep on growing because we only hire the best, and our customers love us for it.  We are a team that trusts each other, bonded by mutual respect, empowered to take ownership, and living a healthy work life balance. RESPONSIBILITIES: Execute basic work on plumbing systems and, after training, perform advanced work, with or without supervision Partner with team members to drive efficiency and resolve complex issues Work with a collaborative attitude and team spirit in an ever-changing, dynamic environment Follow all Caccia Plumbing, Inc. processes to the accepted quality levels Take ownership of the development of your technical expertise by creating and maintaining an Individual Development Plan, with the support of other team members and management Operate a variety of hand, power, and shop tools Work with the warehouse team to pull materials for each installation job Perform detailed daily record keeping and reporting, including records of time, expenses and materials Clean and detail company provided work truck, as needed Ability to work well with others in a collaborative team environment Must be able to successfully pass pre-employment screening requirements REQUIREMENTS: High School Diploma or Associate Degree/Certificate, or work experience in a related trades Demonstrated ability to learn new technologies and processes, and adapt to change Ability to innovate, solve complex issues, and present new ideas Ability to follow oral and written instructions with attention to detail Proven ability to effectively handle multiple priorities, organize workload, and meet deadlines Experience working in a team-based environment and achieving common goals Evidence of a "safety first" attitude Must have excellent written and verbal communication skills Must have excellent customer service skills Basic computer skills, including navigating web browsers and using standard applications like Excel and Word Valid driver’s, 2 year minimum driving record required with a clean driving history WHAT WE OFFER: Ranked #1 nationally for employee engagement  Our top performers are among the highest paid in the industry Company Pays 100 percent Health, Dental, & Vision Insurance Life insurance Short term disability and long-term disability Employee Assistance Program (EAP) Pre-Tax Flexible Spending Account (FSA) - For health and dependent care Paid vacation & sick leave - Paid holidays Company funded 401K plan and other retirement contributions Uniforms provided and laundered  Company vehicle Company power tools Company phone and tablet Numerous training opportunities   Location: San Mateo, CA When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.    

THE ROLE:  Build a thriving career, expand your experience, and earn top pay!   OVERVIEW:  Are you an experienced install plumber looking to build a successful, satisfying career with the right company? Do you have a talent for working on sophisticated plumbing systems? At Caccia Plumbing, we’re looking for skilled installer plumbers to become valued members of our team. You’ll have the opportunity to work on a variety of intricate plumbing systems with a teammate while increasing your technical abilities through on-the-job and specialized training programs.   We take a particular interest in the career development of our employees and don’t hesitate to recognize hard work and excellent results. Our top performers are among the highest-paid in the industry and we offer generous benefits. Moreover, we’re strongly committed to promoting a healthy work-life balance. That means you won’t be on-call with us–ever.   We’re seeking plumbers who understand that craftsmanship is at the heart of each installation, who will deliver exceptional service to customers, and who relish the feeling of a job well done.     WHO WE ARE :  Caccia Plumbing, Inc. is the #1 plumbing company located in the heart of San Mateo County. We keep on growing because we only hire the best, and our customers love us for it.  We are a team that trusts each other, bonded by mutual respect, empowered to take ownership, and living a healthy work life balance. RESPONSIBILITIES: Execute basic work on plumbing systems and, after training, perform advanced work, with or without supervision Partner with team members to drive efficiency and resolve complex issues Work with a collaborative attitude and team spirit in an ever-changing, dynamic environment Follow all Caccia Plumbing, Inc. processes to the accepted quality levels Take ownership of the development of your technical expertise by creating and maintaining an Individual Development Plan, with the support of other team members and management Operate a variety of hand, power, and shop tools Work with the warehouse team to pull materials for each installation job Perform detailed daily record keeping and reporting, including records of time, expenses and materials Clean and detail company provided work truck, as needed Ability to work well with others in a collaborative team environment Must be able to successfully pass pre-employment screening requirements   REQUIREMENTS: High School Diploma or Associate Degree/Certificate, or work experience in a related trade Demonstrated ability to learn new technologies and processes, and adapt to change Ability to innovate, solve complex issues, and present new ideas Ability to follow oral and written instructions with attention to detail Proven ability to effectively handle multiple priorities, organize workload, and meet deadlines Experience working in a team-based environment and achieving common goals Evidence of a "safety first" attitude Must have excellent written and verbal communication skills Must have excellent customer service skills Basic computer skills, including navigating web browsers and using standard applications like Excel and Word Valid driver’s, 2 year minimum driving record required with a clean driving history WHAT WE OFFER: Ranked #1 nationally for employee engagement  Our top performers are among the highest paid in the industry Company Pays 100% Health, Dental, & Vision Insurance Life insurance Short term disability and long-term disability Employee Assistance Program (EAP) Pre-Tax Flexible Spending Account (FSA) - For health and dependent care Paid vacation & sick leave - Paid holidays Company funded 401K plan and other retirement contributions Uniforms provided and laundered  Company vehicle Company power tools Company phone and tablet Numerous training opportunities Location: Plumber in San Mateo, CA When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.