Coast Personnel Services Santa Clara, CA, USA
Jan 13, 2020Contract-to-Hire
Purpose: This position is one of the primary greeters to all visitors to the Company. The individual in this position sets the tone of the first overall impression of the Company to applicants seeking employment, visitors, and business colleagues. A high level of professionalism, behavior and appropriate business attire is required. The primary job responsibility for the position will be Receptionist duties including, answering all incoming calls within 3 rings, transferring calls to appropriate departments and individuals, screening calls as required or routing to voice mail. The ideal candidate should possess excellent overall communication skills, strong telephone and interpersonal skills, the ability to display and maintain a positive attitude at all times, a high level of multi-tasking skills, attention to detail, organizational skills, the ability to deliver a high level of customer service to applicants, staff, visitors, callers or company employees that require assistance. Other duties include Human Resources administrative support duties. This position required qualified candidates to be fluent in Spanish and English languages. Responsibilities/Essential Functions : • Must be fluent and bi-lingual in Spanish. • Ability to greet and assist all applicants for employment and other visitors as required. • Answer and route all incoming calls. • Must have minimum of on- year experience processing unemployment claims. • Must have one-year previous experience processing verifications of employment. • Experience working in various types of data base systems. • Ability to write business letters and correspondence in professional manner. • Assist all job applicants with completion of WOTC document process. • Daily opening/routing/sorting and distribution of mail to departments and individuals. • Daily/weekly receipt and processing of all Human Resources Verifications of Employment. • Daily/weekly scanning and electronic file maintenance of documents processed. • Assist Human Resources department staff with translation services as required. • Provide project assistance to Human Resources Manager as required. • Ability to maintain confidentiality of sensitive information. Experience, Qualifications/Education: • High School Diploma or GED • 1 to 3 years of relevant experience Required knowledge, skills, and abilities: • Ability to speak read and understand Spanish and English fluently. • Must be able to work independently and multi-task at a high level. • Must possess a high level of administrative skills including communication & customer service. • Must exhibit high levels of trust and confidentiality and positive teamwork attitude. • High level of attention to detail and excellent problem solving skills are required. • Ability to understand implications of work and make value added recommendations for solutions. • Ability to determine methods and procedures on new assignments and multi-task. • Proven track record of taking initiative and desire to learn new way of doing things • Proficient in MS Office (Word, Excel, PowerPoint and Outlook, Adobe) • Must be systems oriented. • Ability to communicate effectively in a diverse, multicultural environment • Excellent written and verbal communication skills • Ability to analyze information and exercise problem solving skills to arrive at logical solutions. • Effective time management and organizational skills • Demonstrates a strong customer orientation, good judgment and the capacity to comfortably manage changing priorities and ambiguity while remaining positive, calm and controlled • Demonstrate ongoing professionalism under pressure, along with initiative and resourcefulness. When applying, please note that you saw the job posted on the NOVA Job Board. If you need help with your resumé, please see a NOVA Career Advisor.